We had a problem with the kitchen backsplash we fitted from howdens, when I contacted them I was dealing with a lovely lady called Lucy who went out of her way to try and assist me in resolving this m... Ver mais
A empresa respondeu

Unit 5, Manchester Industrial Park, Holt Street, M40 5AX Cheadle, North West, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We had a problem with the kitchen backsplash we fitted from howdens, when I contacted them I was dealing with a lovely lady called Lucy who went out of her way to try and assist me in resolving this m... Ver mais
A empresa respondeu
Simon at Howdens Manchester has been so professional and helpful throughout our new kitchen refit. His design was excellent and input was so valuable. He was also able to modify the design to suit ou... Ver mais
A empresa respondeu
Hi I’ve been howdens customer for approximately 20 years and Manchester branch is by far my favourite. Angelina who’s one of the kitchen designers has been brilliant. She always works well with us and... Ver mais
A empresa respondeu
Not as expected. I paid for my goods and was directed into the warehouse to collect. Your operative had to go back into reception as one of the items I ordered, caulk, was kept behind the counter ther... Ver mais
A empresa respondeu
The UK's No. 1 Trade Kitchen Supplier.
Escrito pela empresa
Unit 5, Manchester Industrial Park, Holt Street, M40 5AX, Cheadle, North West, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Before-head, the Salesperson (Darren) was a yes man. He did the measurement on his own and made prompt reply on every enquires.
I understand that he was in busy in sometimes. But he would had tried his best to reply my enquires either through email or SMS.
However, once he got the full payment from me. It became a total different story and attitude changed differently.
After delivery, one of my kitchen door was found broken accidentally. I called immediately to Darren from Howdens for an exchange and emailed him also. However, no reply. Even my builder has a business relationship with Howdens and he tried many times to call Darren. However, no answer at all.
Finally, I needed to drive directly with the broken kitchen door to this branch and talked to Darren to ask for a replacement.
Besides, one of my cupboards was missing one minor parts which makes me failed to use that cupboards. I asked Darren many times through SMS and emails to post me that missing parts (just a small click). I waited him for two weeks and urged him again. Unfortunately, He even no longer answering my call/SMS/emails anymore.
I was completely disappointed with the service provided by Howdens so does the quality of kitchen doors. It was because two kitchen doors were found tore. I was curious about the quality of product provided by Howdens as if it is correlated to the price of Howdens selling?
RE-CONSIDER CHOOSING HOWDENS as your kitchen provider

Resposta da Howdens - Manchester

Resposta da Howdens - Manchester
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