Yet again another fast and efficient service received from Gary at Norwich South branch. Great kitchen design only needing a few personal tweaks from his original thoughts. The branch is always welcom... Ver mais
A empresa respondeu

Units 13 & 14, White Lodge Trading Estate, Hall Road, NR4 6DG Norfolk, East Anglia, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Yet again another fast and efficient service received from Gary at Norwich South branch. Great kitchen design only needing a few personal tweaks from his original thoughts. The branch is always welcom... Ver mais
A empresa respondeu
Excellent service from norwich south, especially Jake, he is very polite and courteous, and extremely knowledgeable. He is a credit to howdens. Used many times, and highly recommended to the trade 5... Ver mais
A empresa respondeu
We just finished fitting our new Howdens kitchen. We were lucky to have Lee Syder as our designer.Lee is a very experienced kitchen designer and,more importantly,very honest.Howdens kitchens are notic... Ver mais
A empresa respondeu
Amazing staff like always. They couldn't do any more to help you no matter what time of the day.
A empresa respondeu
The UK's No. 1 Trade Kitchen Supplier.
Escrito pela empresa
Units 13 & 14, White Lodge Trading Estate, Hall Road, NR4 6DG, Norfolk, East Anglia, Reino Unido
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Excellent service, helpful when ordering, positive experience with all the staff I encountered both on the phone and when at the stores. For a big company they do seem to engender a good attitude to customers. Well done.

Resposta da Howdens - South Norwich
I have used Howdens south norwich for number of years and can't fault there help and expertise,

Resposta da Howdens - South Norwich
Needed some fire doors and Howdens are the cheapest by far. However, the price increased a couple of times during the order process. They said they may struggle to get the doors but I was in no hurry. I ordered weeks in advance and was told I’d get a call when they were in stock. No call came. Two months later I chased it and they said the order would be in the following week. I got a phone call and the wrong doors were waiting for me. Waste of a trip. They were replacements because the doors I ordered weren’t available. The replacements weren’t fire doors so no good. I reordered. This is when the price went up considerably. I was then told they would be in the following week. I got a call and went to branch and they weren’t there. Another wasted journey. The delivery hadn’t arrived. I was told to come back in an hour. I left it nearly two hours and went back. Still not there. Luckily, as I was about to leave the delivery turned up. Talk about seat of your pants! Anyway I got them, eventually and they cost nearly 50%more than the original order.

Resposta da Howdens - South Norwich
I bought some very expensive plinths to finish a job. I asked for plinths plastic bottom trim to layer find the plinths had them in.. Disappointed the assistant didn't tell me this..

Resposta da Howdens - South Norwich
The main problem stemmed from the original design which was supplied by a lady who has since left Howdens.
A number of changes were made to cabinet sizes by email and although acknowledged the original cabinets were delivered.
This was reported by telephone and another delivery came , only to bring again the same incorrect cabinets, by now it was becoming urgent with templaters booked for the following day.
Several items are still outstanding which, in my view, should be delivered under the charge made but two weeks on nothing has come.

Resposta da Howdens - South Norwich
We love working with Howdens - always get brilliant communication, service and I love going into the showroom and having a laugh with the staff over every day stuff.
The quality is unbeatable for everything across all ranges.
The only downside - the sub contractors who deal with the stone worktops have not been great recently on one job. I feel a lot could be learnt with regards to ownership of a project and communication
.
The Howden's team at White Lodge are amazing.

Resposta da Howdens - South Norwich
Have had a few kitchens via Howdens over the years and recently opened a trade account at my local Howdens recently - South Norwich.
Needed some units for a studio I've been asked to kit out.
Scott and the team at South Norwich have really looked after me and there's been no availability issues.
Thank you and see you again soon.

Resposta da Howdens - South Norwich
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