Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Purchased the EVO 3D docking station and USB-HDMI converter, Both of which I could not purchase in store. The delivery was free and received the product in 2 days. Unbelievably surprised. All compo... Ver mais

Classificada 5 em 5 estrelas

I found the HTC Droid Incredible micro-USB to video/audio cable at htcpedia.com just as soon as it was available. This item had already been previewed in articles on the web and was greatly anticipat... Ver mais

Classificada 5 em 5 estrelas

There was aproblem with the delivery. Htc was prompt with its response to my report that it did not get delivered when the tracking indicated that it had. Their follow through with FedX revealed that... Ver mais

Classificada 1 em 5 estrelas

My poor rating is due to lack of communication and responsiveness. This transaction occurred back on October 2, 2013 and still as of February 19th, no response and no replacement of the item. I emai... Ver mais

Informações sobre a empresa

  1. Loja de telemóveis
  2. Loja de dispositivos electrónicos

Informação fornecida por diversas fontes externas


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

504 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

5 Star

Their service was great, got the items overnight. One item the micro usb connection was loose and they just sent me a new one.

Great items

14 de agosto de 2015
Opinião espontânea
Classificada 1 em 5 estrelas

will not deal with htc pedia again

ordered the case, received quickly..in meantime phone was changed, upgraded to and htc one and no longer needed case. I received approval thru email for return and refund 5/13/14 #4809 they said would send follow up email and prepaid mailing lable from usps 24-48 hours did not get either, called 5-21 promised would arrived next 2 days, still no follow up email or postage lable,, emailed support center on the 5-23, and again 5-28 no response, 6-4 sent email to htc media support center and htc shop center, while on hold with their 888 # for 20 mins no answer on phone, still no response from htc to take care of situation,,i was going to take refund money and buy speck candyshell for htc one m7 that girlfriend had recently purchased...Instead I took my business elsewhere .i got her a black speck candyshell for the htc one, got her a white one also, obviously from another co, I want my refund... and will never buy anything from this company again! roger shrader

11 de junho de 2014
Opinião espontânea
Classificada 1 em 5 estrelas

No customer service!

I have ordered two HTC car panel compatible cables. Instead of ordered cables, I have received two HTC car kits without cables inside. All my attempts to recieve desired cables are ignored by the seller!!!

9 de junho de 2014
Opinião espontânea
Classificada 1 em 5 estrelas

WORST CUSTOMER SERVICE...Wait...No Customer Service!

My poor rating is due to lack of communication and responsiveness. This transaction occurred back on October 2, 2013 and still as of February 19th, no response and no replacement of the item. I emailed numerous times and not even a reply back. I understand if I purchased a used item but being sold as new then receiving the item with a smudge, dirty, used item, not acceptable. I was a loyal customer until this last transaction. Certainly not going to recommend to others. I guess I bought myself a used item. Unreal... Can't believe a company would run a business like this. RIDICULOUS!

22 de fevereiro de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Good product, good price, quick delivery

This was for a new phone - I'm not sure if it fits older phones but I was pleased to find it available and at a good price. The ability to charge the battery separately from the phone is great.

3 de março de 2013
Opinião espontânea
Classificada 1 em 5 estrelas

Service is not acceptable

It took 6 weeks to get my order. I wrote several e-mails and all of them went unasnwered. Paid $25 for shipping which should have cost no more than $10. Only way to get service was to call them. They should have offered to refund my shipping costs. It's a shame because they seem to have cool products.

22 de dezembro de 2012
Opinião espontânea
Classificada 2 em 5 estrelas

Double poor assistance!

Seems that if you have a problem with HTCPedia the only way to get any assistance is to post a negative comment on trustpilot. My first email request for help went unanswered. My first trustpilot comment received imeadiate response but 5 days later I have received no resolution response. More than extremely upset with this service.
Ken Anderson

24 de outubro de 2012
Opinião espontânea
Classificada 2 em 5 estrelas

Shipping Fiasco

Ordered overnight shipping, got it second day. Sent e-mail to customer service; it's been more than a week, and no one has contacted me.

29 de setembro de 2012
Opinião espontânea
Classificada 5 em 5 estrelas

OTTERBOX

I bought it from denmark, got the box week after,no troubles.
no exstra fees or problems with delivery.
The box give me ultimate protections against accidents and my kids play with the phone, my nxt phone will also be an otterbox :)

30 de agosto de 2012
Opinião espontânea
Classificada 2 em 5 estrelas

Merchandise good but beware hidden charges

The products I ordered arrived promptly and were as expected. But the courier company (FedEx) sent an invoice for extra charges that were not disclosed at the time of delivery. These charges were for their services in getting the order through customs. So non-US customers be aware that the advertised price and delivery costs may only be the beginning.

4 de julho de 2012
Opinião espontânea
logótipo da HTCPedia Shop

Resposta da HTCPedia Shop

Rob,

We apologize for any inconvenience with the extra charges from FedEx. We try to inform all of our non-USA customers that there may be some custom & duties charges (varies by country) since the products are coming from USA location. Here is where we disclose this information for the international customers on our site: http://shop.htcpedia.com/international-orders-shipping.html

After a number of similar complaints we have introduced USPS as a shipping courier to our shipping offering since they do not have any extra surcharges when delivering a package from USA to any foreign country.

We are also in process of opening up a warehouse in Canada (in the next 30 days) in order to deliver goods to Canadian customers right from our Canadian warehouse. This is to let you know that we value your business and hate to lose you as a customer.

If there is anything we can do to make your experience better please let me know.

Thank you,
Mark Gadayev
VP of Operations

Classificada 1 em 5 estrelas

Poor.

The product that I purchased was not as advertised. My HTC has an extended battery and I was told that this charger would work and it does not. It was a waste of my time and money. I do not have any more time to waste.

28 de abril de 2012
Opinião espontânea
logótipo da HTCPedia Shop

Resposta da HTCPedia Shop

David,

First of all, we sincerely apologize for any inconvenience we've caused. The desktop charger that you have purchased (http://shop.htcpedia.com/htc-rezound-charge-sync-desktop-dock-w-spare-battery-slot-fits-w-case.html) does in fact work with an extended battery. In order to use the dock with your extended battery you will first need to remove an insert from the slot.

I figured you did not remove an insert and therefore was not able to use it with an extended battery. Please let me know if you were able to remove the insert and use it with your extended battery.

Thank you,

Mark Gadayev
VP of Operations

Classificada 5 em 5 estrelas

Fantastic!!

I was very pleased with my order. It shipped quickly and was priced very reasonably. I will definately buy from them again and will recommend them to my friends.

27 de abril de 2012
Opinião espontânea
Classificada 5 em 5 estrelas

FAST FAST FAST

These folks ship out a product within hours. They are FAST! Standard shipping arrives at my house within two or three days of order. Prices and selection are great. Fast shipping. Website easy to navigate. What else could you ask for? Did I mention they ship fast?

27 de abril de 2012
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service!!!

What can I say, this is my 2nd time ordering and again everythng was delivered exactly as described and on time.

22 de fevereiro de 2012
Opinião espontânea

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