I haven't shopped at HTFR for years. Ordered a 12" at very good price, couldn't find the link on there website to track my parcel, the vinyl was quite dusty when received but overall was in VG conditi... Ver mais
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Bought a record marked as VG+ and it’s absolutely immaculate. Was a birthday present for my OH and he was so impressed at the perfect condition, he’d never seen such a good quality 2nd hand outer. Cus... Ver mais
I've always been into HTFR. Ordered a 12" at good price. But the Vinyl was dirty & moldy from previous owners fingerprints, I'm guessing. I know it was secondhand, but it would be nice to receive it c... Ver mais
The largest selection of vinyl on the planet!!! Competitively priced and great quality. Shipping is very fast. Truly buy with confidence.
Informações sobre a empresa
Escrito pela empresa
After over thirty years in business Hard To Find Records remains a trusted source for vinyl records. During this time our passion for excellent customer service (rivalled only by our passion for music!) has remained central to what we do. This is reflected in our exceptional feedback and review scores. Our UK based warehouse is located in Birmingham’s city centre and from there we ship all over the world. We ship our sturdy, tested, environmentally friendly parcels with reliable and trusted courier companies. Our UK shipping rates remain extremely competitive and all international shipments are trackable with free insurance covering you against loss or damage. We have about a quarter of a million vinyl records on our shelves, some of which you won’t find anywhere else. Our team of friendly and knowledgeable staff is happy to help you with any music related questions or order related requests. We have professional DJs, experienced producers and audiophiles on hand. You can contact us during our opening hours by phone or email. And if you ever decide to sell your vinyl collection, we can even buy your records back from you. We purchase collections of nearly any size or genre with competitive prices paid.
Informações de contacto
30 Hall Street, B18 6BS, Birmingham, Reino Unido
- 0121 236 3685
- sales@htfr.com
- www.htfr.com
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Fast and reliable.
Easy to order from and pay, records are sent straight away and always in good condition!
Brilliant choice! good quality vinyl and great customer service as well.
One of the best vinyl stores out there. I am impressed at the selection available and particularly like that you can add items to wish list and HTFR e-mail you once they do become available as well. I contacted customer services once and they have been extremely helpful as well. Very happy altogether and will certainly be shopping again in the near future. Thanks HTFR!
Awesome
Excellent service as usual. Haven't purchased any item since new management took over. Always helpful if you ring up with a Q or query. After the loss of Massive Records in Oxford closing down some years ago its good to know you can still lay a finger on your Fav 12".
Keep up the good work guys.
Matt.
I am a first-time customer and I will shop here again
I have in fact already recommended HTFR to a friend.
Very fast and efficient service.
Ordered product and received it within a very short period of time. The products were as advertised and I would have no hesitation in using this company again. Very satisfied with the all round service provided.
Excellent service in every respect thanks!
Accurate grading, prompt despatch, straightforward transaction throughout - recommended, with thanks.
Great service fast delivery
Very happy fast and efficant would recomend them and will use again
Great service & communications
Processed my order quickly & shipped immediately. There was a missing headphone adapter & they responded quickly via email & arranged a replacement part shipped direct to me.
Great service & will buy from them again!
Blast from the past!
i love the fact that you can listen to the mixes before purchasing. The prices are great and delivery was good.
True Customer Service!!
Some companies pay lip service to customer service but not Hard To Find. They mean it when they say that their customers are important to them. Try them for yourself.
Excellent and highly recommended
Fast delivery, great communications, good quality products. Second time I have dealt with these guys and am continually impressed
Reliable and easy to deal with.
Overall very good but certain vinyl availability is restricted and sometimes over priced compared to other sites.
Very good seller, quick delivery
A very good service indded, I ordered the wrong thing and returned it with no quibble. Re-ordered with what I wanted. I will look out for more hard to find items, the next time
PERFECT
PEFERCT CONDITION OF VINYL
FAST SHIPPING
......PERFECT.....
Very good service - first order with HTFR
Very happy with communication and service, including delivery times. Many thanks.
With HTFR Speed is the name of the game.
I have to say that I love browsing on HTFR. The website's perfectly laid out and easy to use. Placing the order was easy and they processed my order very quickly. All round good service.
My first order and all good :)
I ordered some classic HARD TO FIND RECORDS and HTFR delivered, well packaged and in very good condition.. Love my tunes :)
Thank you very much Hard To Find Records
Will buy from you again! ;)
Under new management, take care but looking promising!
OK so I got an email from HTFR, who I had not used for years, saying they are under new ownership and with a discount code for returning customers. The listings pages are easy to use and there is a clear promise that if it says it's in stock it will be. I checked a few wants and genres I'm interested in and found a lot of new-old-stock from the 90s (probably the remnants of some of the distributors who went bust a few years ago), so ordered a whole load, avoiding any s/h stuff . A few days before I emailed in a query about one of my target tunes using the contact form on the web page, but I never heard back.
Making the transaction however was a bit hi-n-miss. I tried to pay by paypal, but the transaction did not register properly, and it returned me to my cart, but with the effect of the discount code all screwed up. After being 100% sure that paypal had not been deducted, I tried again with credit card. Success!
A day or so later I had notification of the delivery date, and it arrived as promised. I ordered Friday night and the package arrived Tuesday - not bad! The records were in the cheapest white record mailers, and because I bought so many there were no stiffeners, and 2 mailers were taped together. The CDs were in a jiffy bag, then the mailers and jiffy were in a giant jiffy bag, folded over and sealed in a plastic mailer bag. I wouldn't be too happy if a single record arrived in that style of mailer with no stiffener, but this was decently packaged and everything was undamaged. The vinyl and CDs were all new as promised. a couple of sleeves had storage / handling wear including bends, but nothing too serious for 15 year old records.
Like I say I ordered no second-hand stuff, got no response to a query and the transaction system leaves a bit to be desired, so a cautious 3 stars in spite of excellent product and quick, well-packed delivery.
Classic Acid at BARGAIN price!
Just got a really rare 1988 Classic Acid House record for a tenner!!! Acid Crash by Tyree on House Musik records, Chicago acid at it's best!
Discogs eat your heart out!
WINNER
I love HTFR's vinyl service...
I ordered some classic HARD TO FIND RECORDS and HTFR delivered!! Well packaged and in very good condition.. Love my tunes... Thank you very much HTFR...
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