strongly advise against using…
strongly advise against using hungary-vignette.eu.
I ordered and paid for a Hungarian motorway vignette through their website. However, it appears that the vignette was either not issued as ordered or not properly registered for my vehicle. As a result, I later received significant fines for allegedly driving without a valid vignette.
What makes the situation even worse is the complete lack of customer service. I have tried several times to contact the company by phone and email to clarify the issue, but my requests have simply been ignored.
I paid for the service and had every reason to believe that I was driving with a valid vignette – that is exactly why you use and pay for such a service in the first place.
Based on my experience, I can only say: stay away. This company does not appear trustworthy or reliable to me.
In the future, I will only purchase Hungarian motorway vignettes directly from the official Hungarian provider or from a clearly authorized reseller.
Resposta da Hungary Vignette
Dear Mario,
We are sorry to hear about your unpleasant experience and understand your concerns regarding the fines you received.
We would like to investigate the matter in detail. Please provide us with the vehicle registration number and the email address used for the purchase, or contact our customer service team directly at support@hungary-vignette.eu.
As an authorized reseller of Hungarian motorway vignettes, we take such cases seriously and would like to clarify exactly what happened. It is possible that some information, such as the vehicle registration number or vehicle category, was entered incorrectly during the purchase.
Based on the details provided, we can check the transaction and give you accurate information regarding the case.
We appreciate the opportunity to review the matter and hope we can clarify the situation for you.
Kind regards,
Hungary-Vignette.eu
