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Classificada 1 em 5 estrelas

Placed an order from a cake shop that was a short 400m away. Delivery driver picked up after 2mins. After more than one hour, he still hasn’t delivered it. Tried to call, message and contact customer... Ver mais

Classificada 1 em 5 estrelas

Signed up with a friend's code and completed an order, but HungryPanda never gave my friend their reward. Emailed support twice over two months about it and got completely ghosted. On top of that,... Ver mais

Classificada 1 em 5 estrelas

Do not be a delivery driver Worst service ever .no one answers calls in Melbourne.This is pure Temu in real time..Did delivery once finished am begging them to pay me .Shit support plus weird how they... Ver mais

Classificada 1 em 5 estrelas

I ordered lunch from this app and the result was disastrous. The food was two hours late, the person delivering it had the food so long it was ruined and the customer service people were ridiculously... Ver mais

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1,3

Muito mau

TrustScore: 1.5 em 5

141 opiniões

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Todas as opiniões

(141)

31 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Delivery cyclists have ZERO awareness.

Delivery cyclists in Melbourne AU have zero road awareness.

I just was in an accident where a delivery cyclists swung out wide on a busy Melbourne street causing me (also on my bicycle) to veer towards the centre of the road. After passing and coming back into the bike lane, the driver proceeded to speed up the inside of me which resulted in my front tyre getting caught in tram tracks and me losing control and crashing. The driver was not apologetic and refused to acknowledge any wrongdoing, even though it’s illegal to overtake on the inside in Australia.

The Hungry Panda delivery drivers should not be on the road as none of them have any idea how to commute properly.

28 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Dangerous driving on footpath

Their bike deliverers in the city drive fast and dangerously on the footpaths. After nearly being knocked down I would never use this delivery service...even before reading other reviews.

30 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Luv this place

Luv this place! Wentworth st or petticoat Lane Market
Lovely people, great food.

Very nice atmosphere.

13 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

All restaurant owners please read

All restaurant owners please read. DO NOT use Hungry Panda for deliveries. They are complete frauds. They activate discounts for customers on their own and charge it to merchants without their permission. They have done that with me repeatedly even after I caught them. They also issue full refunds to customers without checking with the merchant. COMPLETE FRAUD COMPANY!!!

30 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I wish I could leave zero stars

I wish I could leave zero stars. I placed an order and the app said continual delays due to the restaurant. Not true. I called the restaurant over an a
Hour after I placed the order and they had no idea about the order. I called my courier and he was definitely at his residence (heard people, tv on, dogs barking). The worst thing is that the restaurant doesnt receive your order once it’s placed and paid for - it’s the delivery person that goes to the restaurant, orders and pays for your food. So almost two hours go by - the restaurant talks to the delivery guy who swears he’s on his way. Do the restaurant in an act of good faith starts making my order. Well the delivery guy never showed up. So I’m out my 100 dollars and the restaurant is out their food cost - except I couldn’t let that happen and I drove and picked up and paid for an h
Order I had paid for OVER TWO HOURS EARLIER. What an absolute scam,

14 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Received a wrong food item

Received a wrong food item. I was not able to reach out to the company. The customer service number and email available online are absolutely useless. Will never use it again.

9 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

They hijack the restaurants web site…

They hijack the restaurants web site and you fill out the order thinking you are using the restaurants site. I realized that before finishing my order and stopped before paying AND YET, my CC was charged!!! How did they get my CC #?? Now they want to take 10 days to refund, but I called my CC company and had them put a hold on the card. Since I don't know where they got the #, I'll have to assume that they are either hacking into Chinese restaurants client base, or that they are in cahoots with them. They are the last company I will ever do business with.

9 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Do not use this service

Do not use this service! My card was charged, the website said order was confirmed and a time to collect it. I went to the restaurant and they told me they have never heard of hungry panda and the order was never received. I called hungry panda for a refund but the phone menu terminated the call. My bank is now disputing the charges on my behalf. Do not trust!

4 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

This is a total scam

This is a total scam. The restaurant I ordered from via hungry panda never received the order. The email I received supposedly from hungry panda advising that my order was ready, contained a mobile number which I rang and was told my order was ready. The order was not ever received..... My money taken though. SCAM

6 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Scam

Customer service runs you in circles then hangs up when trying to get a simple refund request for an order placed to a closed restaurant, horrible service, terrible employee attitude when explaining the situation, app is unfinished and they jerked me around and would only call back at 1am on weeknights or in the middle of a standard work day, and now auto-hang up when I try to ask for help at all. Never using them again. Be aware that placing orders through Google services using hungry panda may not even go to the correct restaurant, and then they'll pocket the money and hang up on you.

3 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I would rate 0 star if it was possible

Put in an order today with BZ Burger - Kippax Holt, which is about 3.8km from where I live, at 12:30pm through HungryPanda, payment processed very quickly and ETA provided 1:21pm-1:34pm. We waited until 1:40pm, still nothing so I called the store to be told "we did not receive any order from HungryPanda". While on the phone with BZ Burger staff, a HungryPanda's walked into the restaurant to "place" my order. I now have to wait for the food to be made and delivered, all over again while starving. Food arrived at 2:01pm with no apology from the HP staff.

What a horrible experience. Never again.

2 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

1 hour to deliver .25 K and food cold

We ordered 2 meals via Hungry Panda from a restaurant .25K away. They advertise 15 min delivery. After 3/4 hour, rang them and they said the driver would not answer his phone but the food had been cooked in time. After an hour it arrived - COLD. No apologies just a meal that was binned. Think carefully, it is a never again for me!

1 de agosto de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

First time through hungry panda

First time through hungry panda, It took 52 mins to receive the food: ordered 6:44pm, received 7:37pm. Restaurant is 5 minutes away. However, delivery lady was really nice and apologetic. She emphasized that she waited 30 minutes for the food. Food turned out to be really hot and fresh. I can’t complain.

29 de julho de 2023
Opinião espontânea

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