Iabilet Opiniões 

Concert anulat, nu au anuntat si ne-au luat si peste picior ca nu ne-am citit mailul inexistent cand am ajuns la intrare.

Restituire bani concert Slipknot cu 2 saptamani inaintea concertului (e drept, biletul fusese luat cu 2 ani inainte si concertul a tot fost amanat). Cand le-am scris initial nu aveam sperante, dar in 24h s-a rezolvat totul.

Am cumparat bilet la iron maiden si am platit super mult in plus ca sa am asigurare in caz de orice ca nu mai merg la concert. Am apelat la asigurarea care mi-au facut-o si imi cer o gramada de documente imposibile si nu vor sa faca nici un refund. Deci e o teapa totala ca sa platesti in plus pentru asigurarea fantoma.

The refund policy is abysmal. They hardly ever help.
I had bought 8 tickets to a Louis CK concert, which was postponed twice and meanwhile me and my friends and co-workers can't go anymore. Now I owe a lot of money to people and they just hide behind "we initially offered a refund after the first cancellation but because you didn't take it then, too bad". as if i could have guessed the situation would last so long with the pandemic. They're really good at taking your money for the tickets, but thats about where it stops. I don't see what service they provide if they cant even be bothered to ensure you will receive a refund.
If you go on the app review site, you'll see very many people complaining of similar things. It's not anecdotal.