iFastNet LTD Opiniões 

312
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

You can't turn off autorenew. I moved my site 6 months before it was set to renew. I contacted them to make clear that I was gone. I got an autorenew 30 days before (for a payment method I never cre... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Since I started using IFASTNET's services, I haven't had any problems whatsoever. On the contrary, whenever I have encountered a problem, it doesn't last for hours, because their technical team immedi... Ver mais

Classificada 5 em 5 estrelas

I've used iFastNet for at least 10 years now. This is probably the only service I've used where everything has always worked smoothly. This is especially so thanks to their customer support. If you... Ver mais

Classificada 5 em 5 estrelas

My experience with iFastNet has been very positive. The hosting service is reliable, the control panel is straightforward to use, and the overall performance has been stable. The website setup proce... Ver mais

Informações sobre a empresa

  1. Empresa de hospedagem na Web

Escrito pela empresa

Shared hosting, VPS servers, Dedicated servers and much more at iFastNet!


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

312 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 77% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(312)

55 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

GOOD TECHNICAL TEAM

Since I started using IFASTNET's services, I haven't had any problems whatsoever. On the contrary, whenever I have encountered a problem, it doesn't last for hours, because their technical team immediately resolves the issue affecting the domain. Thank you so much for your understanding and your excellent technical team, which resolves almost any problem that may arise.

2 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I've had a frustrating experience with…

I've had a frustrating experience with iFastNet.

One major issue is that they block OpenAI's web crawlers from accessing websites hosted on their platform. Because of this, ChatGPT and other AI tools are unable to discover or reference my website, which hurts its visibility in AI-powered search and discovery.

On top of that, my website goes down far more often than I would expect from a hosting provider. The recurring downtime has affected reliability and made it difficult to trust the service for a production website.

I was hoping for dependable hosting, but between the frequent outages and the crawler restrictions, I've been very disappointed. I would not recommend iFastNet if uptime and modern web discoverability are important to you.

1 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My experieReliable hosting service with responsive supportnce with iFastNet has been…

My experience with iFastNet has been very positive. The hosting service is reliable, the control panel is straightforward to use, and the overall performance has been stable. The website setup process was smooth, and the available tools made it easy to manage hosting, domains, files, and databases.

The support team has also been helpful and responsive whenever assistance was needed. They provided clear solutions and handled my questions professionally. Overall, iFastNet offers a solid hosting service with good performance, useful features, and dependable customer support.

22 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very bad Technical support

Very bad Technical support! Takes time to reply 😞

20 de julho de 2026
Opinião espontânea
logótipo da iFastNet LTD

Resposta da iFastNet LTD

Hi John,

Thank you for sharing your feedback, and we sincerely apologise for the delay in getting back to you. We always aim to respond to support tickets as quickly as possible, so we’re sorry to hear we fell short of your expectations on this occasion.

We’d love the chance to look into your ticket right away and make sure your technical issue is completely resolved. Please reply directly to your existing support ticket or reach out to us at support.ifastnet.com with this reference to this trustpilot review, we can prioritise it immediately.

Best regards,

Classificada 1 em 5 estrelas

You can't turn off autorenew (you can't leave)

You can't turn off autorenew. I moved my site 6 months before it was set to renew. I contacted them to make clear that I was gone. I got an autorenew 30 days before (for a payment method I never created). I contacted them nicely reminding them I had left.

I just received another renewal notice (for a payment method I never setup). You can't get away from these people. They absolutely don't care.

14 de julho de 2026
Opinião espontânea
logótipo da iFastNet LTD

Resposta da iFastNet LTD

Hello,

Thank you for sharing your feedback, and we are incredibly sorry for the frustration and stress this situation has caused. We assure you that we absolutely care, and it is never our intention to make our customers feel trapped or ignored.

We wanted to clarify how our system works and offer some insight into what might have occurred here:

Self-Service Options: Within our control panel, we do have active options to easily toggle off auto-renewal as well as completely remove saved payment methods.

Our Data Protection Policy: When a customer contacts our support team to cancel an account, our standard security protocol is to ask for confirmation that all data is fully backed up before we proceed with deleting or closing the account. We do this as a safeguard to prevent accidental data loss.

What Might Have Happened: It is highly possible that after you contacted us, your cancellation request remained pending because we were waiting for your confirmation that your data was safe to delete. If that step was missed or unconfirmed, the system may have kept the account active to protect your files, leading to the automated renewal notifications you received.

We completely understand how annoying it is to receive renewal notices after you believe you've already closed things out, and we want to resolve this for you immediately.

Please reach out directly to our support team again at [Insert Support Email/Link]. We want to personally review your account history, make sure everything is completely cleared and sorted out perfectly, and offer redress if there has been any misunderstanding or oversight on our part.

We truly appreciate your patience and hope to have the opportunity to make this right for you.

Warm regards,

Classificada 5 em 5 estrelas

Service and performance are superb!

I have been a customer for over a decade. Never had a serious problem or outage, and response to questions or requests has been prompt and supportive. I have used many web hosts and these are clearly the best. I highly recommend them

3 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM HOSTING COMPANY!!!

SCAM HOSTING COMPANY!!!! LITERALLY TAKES MY WEBSITE OFFLINE FOR ZERO REASON. NO NOTICE NOTHING JUST SAYS YOUR SITE IS SUSPENDED.
YOU OPEN A SUPPORT TICKET AND HAVE TO WAIT FOR THIS TRASH COMPANY TO EVEN GIVE A CRAP TO REPLY BACK TO YOU. I AM OPENING A BBB CLAIM AGAINST THIS COMPANY FOR FRAUD.

Lol my history of complaints on Trustpilot has nothing to do with your reputation of bad customer service by providing zero live chat suppprt and by disabling users websites without any notification as to why. You just made yourself look dumb.

12 de junho de 2026
Opinião espontânea
logótipo da iFastNet LTD

Resposta da iFastNet LTD

I can see you have created over 100 1 star reviews on trust pilot, people reading this and your 100's of 1 star reviews can decide for themseves what to think.

iFastNet is renowned for its fast and efficient support, backed up by the many 5 star reviews here in TrustPilot. If this is a real review, contact support.ifastnet.com and quote this review and we will be sure to help you.

Classificada 5 em 5 estrelas

Great support and advice from iFastNet staff

I recently had problems with my website and received excellent help from iFastNet staff. They solved a compatibility issue of my outdated CMS. Thanks to them I was able to bring online again my website and received good suggestions and recommendations to avoid these problems in the future.

3 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

These guys are great and highly…

These guys are great and highly recommended. Their offerings are well priced and reliable but it is the support staff I want to single out for especial praise. I typically get helpful responses to tickets within minutes and resolutions are always professional and well thought thorough.

Why look elsewhere?!!

4 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent and highly professional…

Excellent and highly professional technical support! They went above and beyond to help me resolve my server and project configuration issues quickly and efficiently. I highly recommend them—my experience totally exceeded expectations

31 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I’d just like to express my sincere…Appreciation for Outstanding Hosting Support by iFastNet LTD

I’d just like to express my sincere appreciation to iFastNet LTD
for their continuous support and commitment through the hosting services they provide.

I have been a customer with them for the past 5 years, and throughout this time, I have always received professional and excellent support.

Wishing them continued success and all the best.

18 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have used several web hosting…

I have used several web hosting companies over the years, but iFastNet LTD is hands down the best provider I have ever encountered. I have been using their services since 2019, and my experience has been nothing short of exceptional.

13 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service


I am incredibly proud that iFastNet has become the first-ever sponsor for the Jumping Fridge Foundation for the blind. When I first approached them with our project, they could have easily said no and closed the ticket, but instead, they took the time to understand our mission and provided us with a premium upgrade that has completely changed our development trajectory.
The service itself is exceptionally competitive and technically balanced. For a developer like me who lives in the terminal, the SSH and command-line control are seamless, yet the graphical interface remains powerful and accessible for those who prefer a visual workflow. One of the most refreshing aspects is their pricing model; they have successfully avoided the "introductory offer" curse. The price you see is the price you stay with, offering a level of stability and trust that is nearly extinct in the hosting industry.
The support team is absolutely fantastic. Unlike other providers who close tickets out of nowhere or give canned responses, iFastNet actually stays with you until the problem is solved. They clearly prioritize hardware performance and quality service over aggressive advertising, which is why their servers are so reliable and fast. We are honored to have them as our first sponsor, and I highly recommend them to any developer looking for a host that actually cares about the projects they house.

12 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

He tenido una muy buena experiencia con…

He tenido una muy buena experiencia con el servicio de hosting. La atención al cliente ha sido rápida y eficiente, respondiendo a mis dudas en poco tiempo y resolviendo los problemas sin complicaciones. El panel de control es fácil de usar y permite gestionar todo de forma bastante intuitiva, incluso si no tienes mucha experiencia técnica. En general, el servicio ha sido estable y cumple con lo que promete. Es una buena opción si buscas un hosting económico y funcional con soporte disponible cuando lo necesitas. Sin duda lo recomendaría a otros usuarios.

11 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Hosting service and cancellation

Held a website hosting service for 7 years and never had an issue. I have now finished with my website and sent a request to cancel the service - a swift response with great communication, well polite and the service was cancelled in less than a day!

Thank you, M.

4 de maio de 2026
Opinião espontânea

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