IMO Car Wash - Birkenhead Opiniões 33

TrustScore: 3 em 5

3,2

162 Cleveland Street, CH41 3QQ Birkenhead, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic car wash, use the app and get discounts. Got the £5 eco wash car looks spotless and shiny.reccomend,best in Birkenhead.

A empresa respondeu

Classificada 3 em 5 estrelas

Paid for 2nd highest level clean. Unfortunately there were still remnants of seagull faeces on my bonnet and roof. This is not the first time this has happened. Apart from that, the car and wheels... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I receive monthly vouchers as part of my car insurance. I went to 2 IMO places to use my voucher, both were closed well before the advertised time. My voucher expired that day so it was 'lost'. I cont... Ver mais

Classificada 5 em 5 estrelas

Really nice staff, great customer service and a lovely sparkling car.

A empresa respondeu


Informações sobre a empresa

  1. Lavagem de carros

Escrito pela empresa

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Informações de contacto

  • 162 Cleveland Street, CH41 3QQ, Birkenhead, Reino Unido

3,2

Aceitável

TrustScore: 3 em 5

33 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

customer,

Thank you for your review. We are sorry the wheel wash was not satisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Classificada 3 em 5 estrelas

Liked how fast got threw but car was…

Liked how fast got threw but car was still dirty afterwoods on the back end and bottom of car

16 de abril de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

Donna Windsor,

We appreciate your feedback and are glad the service was fast. We regret that the back and bottom of your car were not completely clean. We'll review our process.

IMO Car Wash

Classificada 2 em 5 estrelas

Not happy overall

9 de abril de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

Many Thanks for your review. Please Contact Us via our Website so that we can investigate.

Many Thanks

IMO

Classificada 1 em 5 estrelas

The rollers on the left-hand side…

The rollers on the left-hand side washing the lower part of the cars weren't on; the system stopped shortly after starting, so I had to wait 5-7 minutes. Then, at the end, where the car is supposed to be dried, the light turned green but the car wasn't even close to being dry. I have already paid for another wash, but after that, I will not be returning, waste of money! Oh and there was only one wax sprinkle on at the time, waste of money!

8 de abril de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

Many thanks for your review. Please Contact Us via our website so that we can investigate further.
Many thanks

IMO

Classificada 5 em 5 estrelas

Nice staff always a pleasure.

Nice staff always a pleasure.

6 de abril de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

ronnie loyden,

We appreciate you sharing! We're so happy to hear that you find our staff nice and your visits a pleasure.

IMO Car Wash

Classificada 5 em 5 estrelas

Really friendly guys

Really friendly guys. One was being trained by the other.

3 de abril de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

Paul Holland,

We're so happy to hear that you found our team friendly! We appreciate you acknowledging the training process. Thanks for your positive feedback!

IMO Car Wash

Classificada 1 em 5 estrelas

1st time

1st time, paid for diamond wax which included hand prewash, he sprayed some tfr then directed me to enter the machine. I said he hadn't done the prewash and he said when I go into machine he will wash the back. I was being scammed! and told him so. I felt threatened and intimidated he was yelling at me to open the window, I did tell him to f off and he then tried to open the door. I actually got my phone out to call the police and he backed off. Absolutely terrifying for a lone female

24 de março de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

Please Contact us via our Website so that we can investigate this further.

Many Thanks

Classificada 1 em 5 estrelas

RIPPED OFF ceramic XTR???

I had the ceramic xtr, and I felt like I have been ripped off this is the day after I had this so-called super duper product on my car and the water is pooling on its not beading I have been totally ripped off what a con. It is not even beading of the glass.

5 de março de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk

Classificada 3 em 5 estrelas

Good, not great

Paid for 2nd highest level clean.
Unfortunately there were still remnants of seagull faeces on my bonnet and roof.
This is not the first time this has happened.
Apart from that, the car and wheels looked much cleaner and shinier.

28 de fevereiro de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

Nigel Bratley,

We appreciate your feedback. We're sorry to hear that the service did not meet expectations regarding the seagull remnants, especially since it has happened before. We'll address this to improve our cleaning process. We're glad the car's cleanliness and shine were satisfactory.

IMO Car Wash

Classificada 5 em 5 estrelas

Staff are polite and the wash options…

Staff are polite and the wash options are cheap

21 de fevereiro de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

customer,

We appreciate your positive feedback! It's great to know you found our staff polite and our wash options affordable. Thanks for sharing!

IMO Car Wash

Classificada 4 em 5 estrelas

Staff are good but I can never find my…

Staff are good but I can never find my purchased washes on the app

17 de fevereiro de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

Richard Carvell,

We appreciate your feedback. We're sorry you're having trouble finding your washes on the app. We'll look into this issue.

IMO Car Wash

Classificada 1 em 5 estrelas

Cars still dirty waste of money

14 de fevereiro de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

Tom Spargo,

We regret your experience and that our service was not satisfactory. We'll review our process to improve. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Classificada 2 em 5 estrelas

Didn’t wash the car as good as it says…

Didn’t wash the car as good as it says and it’s not cheap

9 de fevereiro de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

James,

We regret that our wash did not meet expectations. We will investigate to improve our service. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Classificada 5 em 5 estrelas

Very helpful staff

4 de fevereiro de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Classificada 5 em 5 estrelas

Rain guard wash

Really nice staff, great customer service and a lovely sparkling car.

29 de janeiro de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

Emma McCullagh,

We appreciate your positive feedback regarding our team, customer service, and the quality of your car cleaning! We're happy you enjoyed your experience.

IMO Car Wash

Classificada 5 em 5 estrelas

Great car wash

Helpful staff and good, thorough car wash

23 de janeiro de 2026
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

SP,

We're happy you found our staff helpful and appreciated the thorough car wash. Thank you for your positive feedback!

IMO Car Wash

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Clean car. Highly recommended.

30 de dezembro de 2025
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

Thank you for your great feedback. We’re very pleased that our service met your expectations.

Classificada 5 em 5 estrelas

Attendant was very friendly and helpful.

Attendant was very friendly and helpful.

8 de dezembro de 2025
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

LWhite,

We appreciate you taking the time to share your positive experience. We're so glad the attendant was helpful and friendly!

IMO Car Wash

Classificada 1 em 5 estrelas

Ghost car wash!

I drove to the car wash at 9.15am to find nobody there despite the online opening time being stated as 8 30am, had to reverse backwards around the awkward curved entrance just to have the operator come back as I'd backed all the way out, at that point I was not impressed at all and decided to take my business elsewhere.

9 de dezembro de 2025
Opinião espontânea
logótipo da IMO Car Wash - Birkenhead

Resposta da IMO Car Wash - Birkenhead

Lee Eyre,

We appreciate you bringing this to our attention. We're sorry our car wash was not open when you arrived and for the inconvenience caused by the entrance. We'll review our opening procedures to prevent this from happening again.

IMO Car Wash

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