IMO Car Wash - Donnington Opiniões 15

TrustScore: 3.5 em 5

3,4

St George Road Industrial Est, TF2 7QZ Donnington, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I've had a great experience with IMO Car Wash. It’s fast, affordable, and the staff does a solid job with the manual pre-wash before you head through the brushes. The car always comes out looking sh... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Car wash standard as always, I bought the HD package online, just as I was going towards the first car wash roller I noticed the board had Total Wax highlighted. I made the attendant aware but they c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from purchase on the app to attending car wash at donnington Telford who were very efficient. Thank you

A empresa respondeu

Classificada 5 em 5 estrelas

Always friendly staff, take the time to wash your car before you even go through the car wash. Very efficient and never have to wait long.


Informações sobre a empresa

  1. Lavagem de carros

Escrito pela empresa

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Informações de contacto

  • St George Road Industrial Est, TF2 7QZ, Donnington, Reino Unido

3,4

Aceitável

TrustScore: 3.5 em 5

15 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Worst car wash I have ever seen on a cars finish

Not happy with service, took my car in and paid for the top wash, drove home when coming out the wash, when I got home the car had smears all over the car and all across the bonnet and the side of the car door and wing was bird poo which hadn’t even been touched.
This was the worst car wash I have ever had on any car I’ve owned. There should be a little more care to detail taken by staff than just take the money and expect the car wash to do everything.

6 de maio de 2026
logótipo da IMO Car Wash - Donnington

Resposta da IMO Car Wash - Donnington

CONRAD BRUMMELL,

We appreciate you sharing your experience. We regret that the top wash did not meet expectations, leaving smears and bird poo. We aim for better attention to detail. Please contact us directly via email with more details, so we can investigate further. Customer-Services@imo-carwash.co.uk

IMO Car Wash

Classificada 5 em 5 estrelas

The people at this car wash are very…

The people at this car wash are very friendly and helpful; the car is washed very well and they made a wonderful job , and it's inexpensive.

28 de abril de 2026
Opinião espontânea
logótipo da IMO Car Wash - Donnington

Resposta da IMO Car Wash - Donnington

ASO Tom,

We appreciate your positive feedback! We are happy to hear that you found our team friendly and helpful, and that you were satisfied with the quality and value of our wash.

IMO Car Wash

Classificada 3 em 5 estrelas

Wasn't the best of cleans but did the…

Wasn't the best of cleans but did the job. Hand wash was at a minimal and the dryer not very effective

7 de abril de 2026
logótipo da IMO Car Wash - Donnington

Resposta da IMO Car Wash - Donnington

Martin Pagett,

We regret that the wash and drying weren't up to par. We appreciate your feedback and will review our processes to improve our service.

IMO Car Wash

Classificada 4 em 5 estrelas

I've had a great experience with IMO…

I've had a great experience with IMO Car Wash. It’s fast, affordable, and the staff does a solid job with the manual pre-wash before you head through the brushes.
The car always comes out looking shiny and clean, and the whole process only takes a few minutes. It's the perfect spot for a quick, high-quality wash without any hassle. Highly recommended for a reliable, budget-friendly clean!

2 de abril de 2026
logótipo da IMO Car Wash - Donnington

Resposta da IMO Car Wash - Donnington

Mark Baker,

We're happy to hear that you enjoyed your experience! It's wonderful to know you appreciate our fast, affordable service and the quality of our pre-wash. We appreciate your recommendation and thank you for your feedback!

IMO Car Wash

Classificada 1 em 5 estrelas

I came out of car wash after paying for…

I came out of car wash after paying for the Full HD and there was marks and dirt still on my car. When I alerted the car cleaner guy to it, he completely dismissed me. Very disappointed

15 de março de 2026
logótipo da IMO Car Wash - Donnington

Resposta da IMO Car Wash - Donnington

David Tyler,

We appreciate your feedback and are sorry to learn the wash left marks and dirt on your car. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Classificada 3 em 5 estrelas

Car wash standard as always

Car wash standard as always, I bought the HD package online, just as I was going towards the first car wash roller I noticed the board had Total Wax highlighted. I made the attendant aware but they couldn’t/wouldn’t change it.
After the cycle I spoke with the attendant and he gave me £4 for the difference. So resolution was fine, but obviously my car didn’t get the protection from the HD wax I’d wanted.

7 de março de 2026
logótipo da IMO Car Wash - Donnington

Resposta da IMO Car Wash - Donnington

Neil,

We appreciate your feedback and are sorry the intended HD package wasn't delivered. We'll review why the incorrect wash was highlighted and will take steps to prevent this from happening again. We appreciate you bringing this to our attention.

IMO Car Wash

Classificada 5 em 5 estrelas

Great service with a smile

Great service with a smile

7 de março de 2026
logótipo da IMO Car Wash - Donnington

Resposta da IMO Car Wash - Donnington

Alexandra ,

We appreciate you sharing your positive experience with us. We're so glad you enjoyed our friendly service; thank you for your feedback.

IMO Car Wash

Classificada 1 em 5 estrelas

I paid via the app

I paid via the app, washing attandant was adamant thst i only purchased the £2 off and had to pay again even though i had stated i have already paid and showed him my online banking but he kept saying no i need to pay still 🤦‍♂️ my partner did the same thing but was then thrown a refund at her and said yes she had paid... they need to speak and understand better English

25 de fevereiro de 2026
logótipo da IMO Car Wash - Donnington

Resposta da IMO Car Wash - Donnington

DW,

We appreciate your feedback and are sorry you had this experience. It's concerning that there was confusion about your payment and a language barrier. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Classificada 3 em 5 estrelas

It was ok

There was still a little bit of dirt on passenger door

24 de janeiro de 2026
logótipo da IMO Car Wash - Donnington

Resposta da IMO Car Wash - Donnington

Jo Bo,

We appreciate your feedback and regret that the door was not cleaned to your satisfaction. We will address this issue.

IMO Car Wash

Classificada 5 em 5 estrelas

Excellent service provided

Excellent service from purchase on the app to attending car wash at donnington Telford who were very efficient. Thank you

6 de janeiro de 2026
logótipo da IMO Car Wash - Donnington

Resposta da IMO Car Wash - Donnington

Margaret,

We're happy to hear that you found the service excellent, from using the app to the efficient car wash. Thank you for your positive feedback; we appreciate it!

IMO Car Wash

Classificada 5 em 5 estrelas

I always have a good experience with…

I always have a good experience with IMO at Donnington Telford.

28 de outubro de 2025
logótipo da IMO Car Wash - Donnington

Resposta da IMO Car Wash - Donnington

Holly,

We're happy to hear that you consistently have a good experience with us. Thank you for your positive feedback; we appreciate it.

IMO Car Wash

Classificada 5 em 5 estrelas

Very good service so happy

Very good service so happy

30 de setembro de 2025
Opinião espontânea
logótipo da IMO Car Wash - Donnington

Resposta da IMO Car Wash - Donnington

We are so happy to hear that you were pleased with our service. Thank you for sharing your positive experience with us.

Classificada 5 em 5 estrelas

Got my car from being very messy from…

Got my car from being very messy from kids to very shiny and clean!

19 de setembro de 2025
Opinião espontânea
logótipo da IMO Car Wash - Donnington

Resposta da IMO Car Wash - Donnington

We're happy to hear that we transformed your car from messy to shiny and clean! Thank you for your positive feedback.

Classificada 5 em 5 estrelas

Always friendly staff

Always friendly staff, take the time to wash your car before you even go through the car wash. Very efficient and never have to wait long.

19 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

My 6 week old car was scratched in 14…

My 6 week old car was scratched in 14 places following a car wash with this company. I have been given the run around...wrong form, manager on holiday, etc and still have heard nothing about compensation to get the m all fixed back to "new". Terrible customer service.

27 de fevereiro de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais