Hard to really tell what wash ur getting as so many getting pre wash & half my car got missed before going in. Feel like there's probably no difference between cheapest & dearest wash!
Localização
Alterar localizaçãoHawes Street, IP2 8RL Ipswich, GB
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Leia as opiniões dos outros
Quick and easy process, did a pretty decent job, like that they prewash before going through the car wash, but the smell was horrific, like rotten eggs, almost had us throwing up in the car. Don’t kno... Ver mais
A empresa respondeu
First time I have to use a car wash on my own since my husband died. There was a lovely guy who did the pre-wash before going into the car wash. I explained that I wasn’t sure of the procedure, he... Ver mais
A empresa respondeu
Great wash as always and asked to take particular area on doors as we’re both filthy, top wash 100% 👌👍
Informações sobre a empresa
Escrito pela empresa
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informações de contacto
Hawes Street, IP2 8RL, Ipswich, Reino Unido
3,7
Aceitável
43 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Hard to really tell what wash ur…
Hard to really tell what wash ur getting as so many getting pre wash & half my car got missed before going in. Feel like there's probably no difference between cheapest & dearest wash!
1 de maio de 2026
Very quick and great finish
1 de maio de 2026
Great wash as always and asked to take…
Great wash as always and asked to take particular area on doors as we’re both filthy, top wash 100% 👌👍
30 de abril de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Resposta da IMO Car Wash - Ipswich
CATHIE COLEMAN,
We appreciate you taking the time to share your experience. We are so glad to hear that our service was great, quick, and easy for you.
IMO Car Wash
Total wax program not completed
Purchased total wax program but operative did not pre- clean my alloy wheels before the automated system. In the past they have been washed manually
17 de abril de 2026
Resposta da IMO Car Wash - Ipswich
Peter Whiley,
We appreciate your feedback. We're sorry the alloy wheels weren't pre-cleaned as they have been in the past. We'll review our procedures to ensure consistency.
IMO Car Wash
Resposta da IMO Car Wash - Ipswich
A S,
We appreciate you sharing! We're so happy to hear that you found our staff friendly and the service great during your visit with us.
IMO Car Wash
Swift service
Swift service, paid on the app. In and out in under 15 minutes and the car looks great. Worth every penny!
11 de abril de 2026
Resposta da IMO Car Wash - Ipswich
Laura Parker,
We're happy to hear that you had such a swift and satisfying experience with our app and service! Thank you for your fantastic feedback; it means a lot to us.
IMO Car Wash
As we were in the Q I decided to use…
As we were in the Q I decided to use the QR code and pay to save time. I found it very convenient. I always get a good car wash to good quality. I have ultimate wash.
10 de abril de 2026
Resposta da IMO Car Wash - Ipswich
Mark Pringle,
We're happy to hear that you found the QR code payment option convenient and time-saving! We appreciate your feedback and are glad you consistently receive a good, quality car wash with the ultimate wash.
IMO Car Wash
First time I have to use a car wash
First time I have to use a car wash on my own since my husband died.
There was a lovely guy who did the pre-wash before going into the car wash. I explained that I wasn’t sure of the procedure, he was so kind and helpful.
I would definitely use this facility again.
10 de abril de 2026
Resposta da IMO Car Wash - Ipswich
Carter,
We appreciate you sharing your experience. We're happy to hear that our staff was helpful during your first solo car wash visit. We look forward to seeing you again!
IMO Car Wash
First and last time using car wash
Either the chemicals used or the track that pulls the car along has damaged the paint on one of my alloy wheels.
The wheels also weren't clean but the rest of the car was ok.
Now have the expense of repairing the alloy.
6 de abril de 2026
Resposta da IMO Car Wash - Ipswich
Many Thanks for your review. Please contact us via our website so that we can investigate further.
Terrible cleaning I'll go elsewhere…
Terrible cleaning I'll go elsewhere from now on , still dirt on sides of car and glass .
8 de abril de 2026
Opinião espontânea
Resposta da IMO Car Wash - Ipswich
Many Thanks for your review. Please contact us via our website so that we can investigate further.
My first visit
My first visit, found the process quick and easy to use and the staff was friendlt.
6 de abril de 2026
Resposta da IMO Car Wash - Ipswich
David Jones,
We're happy that your first visit was quick and easy! It's great to hear that our staff was friendly. We appreciate you taking the time to share your experience.
IMO Car Wash
Always have to reclean my 19 inch…
Always have to reclaim my 19 inch alloys with a rag because the break dust hasn’t fully come off. Also have to park up somewhere afterwards and use shammy leather to dry all the water off and clean the mirrors that are still covered in water
IMO should have a man who does all this outside the Car wash machine once you exit it
4 de abril de 2026
Resposta da IMO Car Wash - Ipswich
customer,
We appreciate your feedback and are sorry the wash left brake dust on your alloys and water on the mirrors. We'll review our processes to improve the cleaning and drying quality. Thank you for bringing this to our attention.
IMO Car Wash
Quick and easy, good job.
Quick and easy process, did a pretty decent job, like that they prewash before going through the car wash, but the smell was horrific, like rotten eggs, almost had us throwing up in the car. Don’t know if the waters recycled through or the equipment needs cleaning but something needs doing. If it wasn’t for this I’d of probably given 5 stars.
27 de março de 2026
Resposta da IMO Car Wash - Ipswich
Ben,
Thank you for your feedback. We're glad the process was quick and efficient and that you appreciated the prewash. We're sorry to hear about the unpleasant smell during your visit. We'll investigate this issue to ensure a better experience for everyone.
IMO Car Wash
My car was still dirty after going…
My car was still dirty after going through the wash, I had to wipe the car down myself as there was soap suds still present on the boot and back bumper. I was very disappointed and will not use the facilities again.
15 de março de 2026
Resposta da IMO Car Wash - Ipswich
Mr Simon Mullan,
Thanks for your review. We regret that the wash left your car dirty, with soap suds remaining. We'll investigate this issue. Please contact Customer-Services@imo-carwash.co.uk.
IMO Car Wash
Excellent work, had my cleaned inside and I couldn’t recognise it, very happy.
Very good work, had my car cleaned inside and they did excellent job,nicely polished and very well hoovered, very happy
6 de março de 2026
Resposta da IMO Car Wash - Ipswich
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Resposta da IMO Car Wash - Ipswich
Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk
Back door
Back door, bumper and around number plate not at all clean. After clean, there is a residue on windows which I had to clean. No manual pre wash done .
22 de fevereiro de 2026
Resposta da IMO Car Wash - Ipswich
customer,
We appreciate you bringing this to our attention. We regret that the wash quality was not satisfactory, and there was residue left on the windows. We will review our processes.
IMO Car Wash
Helpful staff and excellent wash
21 de fevereiro de 2026
Resposta da IMO Car Wash - Ipswich
Sue,
We appreciate you sharing your positive experience with our helpful staff and the excellent wash quality! We're so glad you enjoyed your visit.
IMO Car Wash
Excellent service
17 de fevereiro de 2026
Resposta da IMO Car Wash - Ipswich
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
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