Not thinking, and possibly being transported to the 1990s in my mind, I switched off my engine as I entered the automated car wash, and my brakes came on automatically. The attendant helped me to get... Ver mais
A empresa respondeu
Localização
Alterar localização20 Birmingham Road, B69 4ED Oldbury, GB
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Leia as opiniões dos outros
Feel that no time is really given to prewash and my tyres looked like they had no been done - better to go to a hand wash - friendly service though
A empresa respondeu
Had a very unsatisfactory service from the men working at this was station. Firstly had to horn before the operator came rubbing there eyes. Paid for a triple wax wash after having difficulty understa... Ver mais
I booked carwash urgently after finding Sahara Dust on my black car which doesn’t look attractive so I got on the IMO App booked /paid for the carwash I wanted. Good App with great discounts and poin... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informações de contacto
20 Birmingham Road, B69 4ED, Oldbury, Reino Unido
3,5
Aceitável
32 opiniões
Pede aos clientes que escrevam opiniões
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Paid via pre pay and the process was…
Paid via pre pay and the process was very easy. Good quality wash, happy with results.
21 de maio de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Feel that no time is really given to…
Feel that no time is really given to prewash and my tyres looked like they had no been done - better to go to a hand wash - friendly service though
30 de abril de 2026
Resposta da IMO Car Wash - Oldbury
Natasha,
We appreciate your feedback and are sorry the prewash and tire cleaning were unsatisfactory. We'll review our process to improve, and we value your comments on the friendly service.
IMO Car Wash
Car wash was faulty
Car wash was faulty. Cycle started stopped half way and reset and told.me to leave.
21 de abril de 2026
Resposta da IMO Car Wash - Oldbury
Drew Gifford,
We regret the car wash malfunctioned and interrupted your cycle. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
My wing mirror cover snapped off
My wing mirror cover snapped off , no apology from the guy working there
14 de abril de 2026
Resposta da IMO Car Wash - Oldbury
A Member of our customer service team will be in touch via Email
IMO Car Wash
Easy to pay on the QR code
Easy to pay on the QR code, good wash, but expensive and left a residue on the windows
11 de abril de 2026
Resposta da IMO Car Wash - Oldbury
TimK,
Thank you for the feedback. We're sorry the wash was expensive and left residue. We appreciate you letting us know about your experience.
IMO Car Wash
The valeter failed to remove the bird…
The valeter failed to remove the bird excrement from my car.
8 de abril de 2026
Resposta da IMO Car Wash - Oldbury
Many Thanks for your review. Please Contact Us via our Website so that we can investigate further.
Not always using wax or car wash which…
Not always using wax or car wash which one normally including
8 de abril de 2026
Resposta da IMO Car Wash - Oldbury
Mr Burecs,
We appreciate your feedback and regret that our services were not clearly explained. We'll review our descriptions to improve clarity.
IMO Car Wash
Transported back in time!
Not thinking, and possibly being transported to the 1990s in my mind, I switched off my engine as I entered the automated car wash, and my brakes came on automatically. The attendant helped me to get my car back on track, without causing any damage to the car wash or my car. 🙏🏾
4 de abril de 2026
Resposta da IMO Car Wash - Oldbury
Dawn Spence,
We appreciate you sharing your experience! We're glad our attendant was able to assist you and prevent any damage to your vehicle or our equipment. Thank you for your positive feedback.
IMO Car Wash
Quick and easy
Quick and easy although when I got home I noticed my tyres were still dirty
3 de abril de 2026
Resposta da IMO Car Wash - Oldbury
kevin Dodd,
We're happy to hear that your experience was quick and easy. We appreciate your feedback and will review our cleaning process to ensure better results.
IMO Car Wash
Superb
Automatic but before entering staff is making pre-clinning of wheels and whole car what making car shining after everything. Definitely recommend
28 de março de 2026
Resposta da IMO Car Wash - Oldbury
PIOTR ZWIERZ,
We're happy to hear that you enjoyed the pre-cleaning service and the resulting shine on your car. We appreciate you recommending our services; thank you for your positive feedback!
IMO Car Wash
Oldbury Car Wash
My experience was good. The QR code to pay makes the experience quicker and the staff are friendly. Once on the conveyor belt the washing process is quick and efficient with the result of a clean car afterwards
28 de março de 2026
Resposta da IMO Car Wash - Oldbury
Charmaine Lee,
We appreciate your feedback! It's great to know the QR code made your visit faster and that you found our staff friendly. We're glad you were pleased with the efficient wash process.
IMO Car Wash
Great value car wash
This is the best car wash I have seen. Complete with prewash before hand, it is good value for money
8 de março de 2026
Resposta da IMO Car Wash - Oldbury
Anthony,
We're happy to hear that you consider us the best car wash! It's great to know you find our prewash and overall value to be good. Thanks for your review!
IMO Car Wash
SAHARA DUST ON CARS
I booked carwash urgently after finding Sahara Dust on my black car which doesn’t look attractive so I got on the IMO App booked /paid for the carwash I wanted.
Good App with great discounts and point card .
6 de março de 2026
Resposta da IMO Car Wash - Oldbury
Empress.J,
We're happy to hear that our app helped you quickly address the Sahara dust on your car! We appreciate your positive feedback regarding the discounts and point card.
IMO Car Wash
Very good result
Very good result, car gleaming! Impressed. Easy to pay on phone with Paypal. Quick and effective car wash experience
6 de março de 2026
Resposta da IMO Car Wash - Oldbury
Jenny,
We're happy to hear that you were impressed with the gleaming result and found it easy to pay with Paypal. We appreciate your positive feedback on the quick and effective car wash!
IMO Car Wash
RIP off carwash…
Third time now that the operator selects a standard wash when I have paid for a premium wash at my local imo car wash. Take care folks they are ripping you off.
UPDATE : After contacting customer support they have refunded the wash and given me a ceramic wash as compensation.
2 de março de 2026
Resposta da IMO Car Wash - Oldbury
Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk
Resposta da IMO Car Wash - Oldbury
Wasantha Kumara Welikala,
We appreciate you sharing; we are so glad you found our payment system easy to use and our service quick!
IMO Car Wash
Poor service,no experience,no…
Poor service,no experience,no manners,my car still dirty so i will never recommend them
22 de fevereiro de 2026
Resposta da IMO Car Wash - Oldbury
O I,
We regret that you were dissatisfied with our service and the condition of your vehicle. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Really helpful staff & used the valet…
Really helpful staff & used the valet services. Excellent job done a very muddy car.
8 de fevereiro de 2026
Resposta da IMO Car Wash - Oldbury
Rachael Bagley,
We appreciate you highlighting our helpful staff and valet services. We're glad we did an excellent job on your very muddy car, and thank you for your feedback!
IMO Car Wash
Made my car look brand spanking new
Made my car look brand spanking new!
My car is white so dirt shows up pretty bad so it needed a good clean, it looks fantastic now! Thank you very much🫶🏻🫶🏻
1 de fevereiro de 2026
Resposta da IMO Car Wash - Oldbury
customer,
We're happy to hear your white car looks brand new after our wash! It's great knowing we could get it looking fantastic for you. Thank you for your positive feedback!
IMO Car Wash
Poor cleaning on wheels
Poor cleaning on wheels, I went for the ceramic package, and the cleaning was poor, wheels were not cleaned with pre-wash and I had to do them myself.
2 de fevereiro de 2026
Resposta da IMO Car Wash - Oldbury
Masood Ali,
We appreciate your feedback and are sorry the wheel cleaning with your ceramic package was unsatisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
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