I'm So Pretty Official Opiniões 

125
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

These extensions were for my incredibly fussy girlfriend. She has had issues with other brands only lasting a few months and she loves these, colour match was perfect and the aftercare bundle is great... Ver mais

Classificada 5 em 5 estrelas

This is the only place I will EVER go for my hair, after struggling for years to find someone who could provide high quality hair AND fit it in a way that cares for my own hair, too. I have very fi... Ver mais

Classificada 3 em 5 estrelas

Best quality extensions to begin with, I’ve had mine in for about 6ish months and the past month or so I’ve noticed the length really deteriorating. I started with 26” and I’d say I’m at maybe 22” now... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely love my experience with I’m So Pretty Hair Extensions! ⭐⭐⭐⭐⭐ I’ve been using the I’m so pretty brand for 15 months now & I wouldn’t go anywhere else ♥️ The hair is incredibly soft, f... Ver mais

Informações sobre a empresa

  1. Fornecedor de extensões para cabelo
  2. Técnico em extensão capilar

Sobre I'm So Pretty Official

Escrito pela empresa

I'm So Pretty

Company Logo

At I'm So Pretty, we offer the very best in luxury hair extensions. With over 20 years experience our team of highly trained hair extension specialists guarantee you the ultimate experience when looking for your dream hair!

Pretty Aftercare

Company Logo
All our hair extensions are made with 100% human hair, ethically sourced and carefully coloured by our skilled artisans. Our bespoke services include colour match, fitting and aftercare. We also have an online bespoke colour match service, so if visiting our salon is not an option, then rest assured we can still offer a perfect colour match wherever you are in the world.

Shop Now

> Weft Hair Extensions

> Nano Tape Hair Extensions

> Tape Hair Extensions

> Pretty Aftercare

> Open a Trade Account

> Colour Match


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

125 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 83% das suas opiniões negativas

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4,4

Todas as opiniões

(125)

53 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I had such a positive experience with Laura

I had such a positive experience with Laura from start to finish. It was my first time getting hair extensions, and she took the time to explain everything thoroughly, which made me feel completely comfortable and confident.

The customer service was outstanding, so I booked another appointment to have my extensions fitted. The quality of the hair is amazing—it looks and feels just like my own. The colour match was perfect, and the blend is so natural that you can’t tell I’m wearing extensions.

I’m absolutely delighted with the results and couldn’t be happier. I would highly recommend Laura to anyone thinking about getting hair extensions, and I’ll definitely be returning in the future!

9 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This is the only place I will EVER go…

This is the only place I will EVER go for my hair, after struggling for years to find someone who could provide high quality hair AND fit it in a way that cares for my own hair, too.
I have very fine natural hair and I’m very self conscious about it, but Laura and the rest of the staff make me feel so comfortable and at ease when I’m in the salon.
I had my hair for well over a year before I purchased just an extra 50g this week, can’t recommend it enough ✨
🩷

26 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Everything about the experience was…

Everything about the experience was great. From initial interactions and advice to fitting the extensions and aftercare. I honestly have nothing at all negative to say and I will certainly be a consistent customer!!

8 de junho de 2026
Classificada 5 em 5 estrelas

Omg from the the moment I walk in the…

Omg from the the moment I walk in the care the staff where just outstanding I have had extensions before but my god the knowledge I had my colour made to match and laura wont put in till happy well I was over the moon the fot the feel I cant see them cant feel them and feel a million dollars and price for what I got outstanding and after care kit is must if they take the time look after them I cant wait for my refit they girls lift your mood a beautiful place to be girls guys get there best for hair anywhere lv you girls salt of earth xxxxx

22 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wow I am absolutely over the moon with…

Wow I am absolutely over the moon with my hair from I’m so pretty, I won’t go anywhere else for hair. I can not recommend Laura enough. Plus I had a lovely head massage from Sadie while getting my hair washed.

20 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Devastating

Devastated tbh with this hair , have wore extensions for over 6 years and iv never had hair disintegrate like it. Spent over £650 on hair for it to wither away to nothing within only 4 months , not ideal when maternity leave is within a matter of weeks and I thought these extensions would last me a lot longer giving my the confidence boost I need at this time. Having to chip into my small amount of baby savings for new extensions as there the only thing keeping me from offing myself at times🤣 sorry lol but really thought I was paying for quality with these , very disappointed & heartbroken🥲

28 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely love my experience with I’m…

Absolutely love my experience with I’m So Pretty Hair Extensions! ⭐⭐⭐⭐⭐

I’ve been using the I’m so pretty brand for 15 months now & I wouldn’t go anywhere else ♥️

The hair is incredibly soft, full, and blends perfectly with my natural hair. It holds styles beautifully whether I straighten, curl, or wear it natural, it always looks flawless. Thank you to all the staff at team pretty for always making me feel life a Queen 👑

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I would rate 10 stars if I could!

I would rate 10 stars if I could!
Laura and her team are absolutely 💯 amazing and ive been coming here for around 4 years now and wouldn't go anywhere else!
The hair is the BEST hair I've ever had ( and I've tried a lot!) and would never go anywhere else!!
The staff are absolutely amazing and make you feel at home from the moment you walk through the door.
The hair lasts me over a year as I follow all the aftercare instructions and use the products that are conveniently available in the shop

If your looking for FANTASTIC Hair and the best people then get yourself down there as you won't be disappointed
Love, Love, Love everything about "im so pretty " 😍 💗
Thanks so much xxx

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

10/10 *****

10/10 *****
Laura made me feel so reassured and was extremely professional when helping me decide which hair extensions I wanted and doing my colour match.
The service was quick and easy and I left the shop feeling completely reassured.

Amy who fitted my new hair was amazing and although I was nervous made me feel so at ease.
Once my fitting was complete I felt amazing and absolutely adore my new hair.

10/10 Service from start to finish.
Highly recommend and gorgeous girls who made me feel so at ease throughout.

31 de março de 2026
Opinião espontânea
logótipo da I'm So Pretty Official

Resposta da I'm So Pretty Official

Hi Kerry,

Thank you so much for your amazing 10/10 feedback — we truly appreciate you taking the time to share your experience with us.

We’re so pleased to hear that Laura was able to make you feel reassured and supported during your consultation and colour match, and that Amy made you feel at ease throughout your fitting. We’ll be sure to pass your kind words on to both of them — they’ll be absolutely delighted to hear this.

It means so much to us that you left feeling confident and that you’re loving your new hair — that’s exactly the experience we strive to provide from start to finish.

Thank you again for your recommendation, and we look forward to welcoming you back soon!

#teampretty

Classificada 5 em 5 estrelas

Fabulous experience

Fabulous experience, staff are amazing. Can’t fault anything one bit. Makes you feel like royalty. Great experience. Would highly recommend.

28 de fevereiro de 2026
Opinião espontânea
logótipo da I'm So Pretty Official

Resposta da I'm So Pretty Official

Hi Meg,

Thank you so much for your wonderful feedback — we really appreciate you taking the time to leave this review.

We’re so pleased to hear you had such a fabulous experience with us and felt so well looked after. Making our clients feel comfortable, confident, and special is exactly what we aim for, so your kind words mean a lot to the team.

Thank you for your recommendation — we look forward to welcoming you back again soon!

#teampretty

Classificada 5 em 5 estrelas

Amazing experience

Amazing experience! Laura and Zoe were so friendly, knowledgeable, and talented. They helped me choose the perfect extensions and made the whole process easy and enjoyable. My hair looks incredible—so natural and full! Highly recommend this shop.

26 de março de 2026
Opinião espontânea
logótipo da I'm So Pretty Official

Resposta da I'm So Pretty Official

Hi Georgie

Thank you so much for your amazing feedback — we really appreciate you taking the time to leave this review.

We’re so pleased to hear you had such a great experience with Laura and Zoe, and we’ll be sure to pass your kind words on to them. They’ll be absolutely delighted to hear this!

It’s wonderful to know you’re loving your extensions and that they look so natural and full — that’s exactly what we aim to achieve for all of our clients.

Thank you for your recommendation, and we look forward to seeing you again soon Xx

#teampretty

Classificada 1 em 5 estrelas

Never received parcel

Never received parcel

25 de março de 2026
logótipo da I'm So Pretty Official

Resposta da I'm So Pretty Official

Hi,

Thank you for your feedback.

We have checked and your order was delivered. If you have any further issues please do not hesitate to contact our customer service team. customerservice@imsoprettyofficial.com

#teampretty

Classificada 1 em 5 estrelas

So dissapointed .

writing this review as a 16-year-old girl who has extensions this is my fourth time having them and my first time buying from I’m so pretty I never write reviews. This is my first ever one but hoping I can help someone else like I wish I would’ve had.

i was obsessed with this hair when it came was so excited to get it had a negative experience at the beginning as it said next day delivery and took around three weeks to come apparently they ran out of stock and had to re-order some that’s why there was a wait however I receive no message to inform me of that I had to reach out myself.

I’ve had the hair for three months now almost 4 and I’ve had such a negative experience. It definitely is not 100% human hair. It feels synthetic at the beginning. It was so long. I got 22 inch and after four months I’d say it’s now 18 inch. i’m extremely disappointed as I did a lot of research around the brand and thought I chosen one that would last me a while and now I’m currently already looking at buying some new ones.

i’ve invested in sulphate and silicon free shampoo and conditioner are use an expensive high-end one to ensure my extensions are healthy. I use the correct after-care steps especially the ones I got in my package with. I’m so pretty where it gives you guidance on how to treat the hair and I’ve still not received a good result and I’m not satisfied with the hair. It gets really knotty it’s hard to dry and so naughty and hard to brush through when it’s wet so much shedding.

 concluding I just really wouldn’t recommend.

23 de março de 2026
Opinião espontânea
logótipo da I'm So Pretty Official

Resposta da I'm So Pretty Official

Hi there,

We’re sorry to hear this and thank you for your feedback.


In regard to the concerns raised about the hair, we can confirm that all of our extensions are made from 100% human hair. However, we do only recommend using Pretty Aftercare products, as they are specifically formulated to maintain the quality, texture, and lifespan of our extensions. Use of alternative products, regardless of brand or price point, can impact the performance of the hair, including dryness, matting, and shedding.

Based on your comments, it is likely that aftercare may have affected the condition of the extensions over time. That said, we are happy to review this further.

Please contact our customer service team with your order number and clear photos of the hair so we can assess the situation and advise accordingly.


Customer Support Team
I'm So Pretty

Classificada 5 em 5 estrelas

So glad I made the switch to I’m So…

So glad I made the switch to I’m So Pretty! ✨ The extensions are thick, soft, and a perfect match—the blend they’ve achieved is just incredible.
​The staff are absolutely amazing and gave me all the aftercare advice I need, including exactly what to use and what not to use to keep them in perfect condition. The hair feels so luxurious and I’m just so happy with the results. I only wish I’d found this place years ago! 💇🏼‍♀️💖"

Thanks girls i will be back 🩷

13 de março de 2026
Opinião espontânea
logótipo da I'm So Pretty Official

Resposta da I'm So Pretty Official

Hi Alex,

Thank you so much for your kind words — we’re so glad you made the switch to I’m So Pretty! ✨

We’re thrilled to hear how happy you are with your extensions and that you’re loving the thickness, softness, and blend. It means so much to us that our team were able to support you with the right aftercare advice to keep your hair looking its best.

Your feedback truly means the world to us, and we’re so happy you’re loving your results — this is exactly what we aim for 💖

I’m So Pretty Team

Classificada 5 em 5 estrelas

insnae hair once again never ever will…

insnae hair once again never ever will i go anywhere else 👏🏼👏🏼👏🏼👏🏼

11 de fevereiro de 2026
logótipo da I'm So Pretty Official

Resposta da I'm So Pretty Official

Hi Isobel,

Thank you so much for your amazing feedback! We’re thrilled to hear you loved your experience and your hair. Your support truly means the world to us, and we can’t wait to welcome you back again soon 💖✨

#teampretty

Classificada 5 em 5 estrelas

The best hair and the most amazing service

The BEST hair and the most amazing service and support💗 I wouldn’t go to anyone else!

Laura is truly the best, and she always gives me the best advice on keeping my hair and extensions in perfect condition. I’ve been coming to Laura for over a year now and my natural hair remains so healthy and keeps growing so much!

Forever getting so many compliments on my hair and the perfect colour match💗xx

21 de fevereiro de 2026
Opinião espontânea
logótipo da I'm So Pretty Official

Resposta da I'm So Pretty Official

Hi Tes,

Thank you so much for your kind words 💗 We’re absolutely thrilled to hear about your amazing experience with Laura!

She truly takes pride in making sure every client feels confident, supported, and informed about their hair and extensions, so your feedback means the world to us. It’s wonderful to know that your natural hair is staying healthy and growing so well too!

We’re so grateful for your loyalty over the past year, and we love hearing that you’re getting so many compliments on your colour and look ✨

Thank you again for trusting us with your hair — we can’t wait to see you again soon! 💕

#teampretty

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