Indie and Harper Opiniões 51

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered a blue sapphire ring and while i understand gemstones can vary, The sapphire ring i recieved was no where near anything like the photo online. The photo online is a bright royal blue and alm... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I love my ring even when I am washing my hands all the time the ring is still shining. So thank you I am very happy because I bought this item. I am recommending you and I will definitely buy more ite... Ver mais

Classificada 5 em 5 estrelas

I purchased the cancer pendant and topaz birthstone necklace to make a personalised piece for my little ones. I truly love them and it's so nice to wear something that means so much to me. I get lots... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am so happy with you. You alwats make it so easy to choose the perfect ring and the process from ordering to delivery is perfect. I have purchased many times from you and have never had an issue. Th... Ver mais

Informações sobre a empresa

  1. Ourivesaria
  2. Joalharia personalizada
  3. Designer de jóias

Escrito pela empresa

Indie and Harper provides the latest Bohemian, Gypsy, Mermaid & Boho Jewellery & Accessories from around the world to Australia with love.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

51 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Dissappinted

I ordered a blue sapphire ring and while i understand gemstones can vary, The sapphire ring i recieved was no where near anything like the photo online. The photo online is a bright royal blue and almost crystal like and the stone I recieved was literally grey and cracks through it. Maybe they should include photos of just how much these stones can vary and not look blue at all as advertised because Im so disappointed considering all the great reviews I read before purchasing.

28 de março de 2026
Opinião espontânea
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Resposta da Indie and Harper

Hi lovely,

Thank you so much for your feedback - we’re truly sorry to hear that your sapphire ring didn’t meet your expectations.

Sapphires are natural gemstones, which means each one carries its own unique colour, depth, and internal characteristics. While we do our best to represent each piece as accurately as possible, variations can sometimes be more noticeable from stone to stone.

That said, we never want you to feel disappointed with your piece. We do offer a 30-day return policy, so you’re more than welcome to lodge a return for a full refund here: https://www.indieandharper.com/pages/returns/

If you’re open to it, you can also reach out to our team with your order details and a photo of your ring - we’d be so happy to look into this for you and find a solution you feel good about 🤍 We do have other Sapphire Rings that we would be happy to send you photos of first if you would like to exchange it as well.

Warmly,
Indie and Harper

Classificada 5 em 5 estrelas

I am so happy with you

I am so happy with you. You alwats make it so easy to choose the perfect ring and the process from ordering to delivery is perfect. I have purchased many times from you and have never had an issue. Thank you and I can't wait to receive my current order. Much love to you, highly recommended

16 de fevereiro de 2026
Classificada 5 em 5 estrelas

Great experiance

Great sales, lovely packaging, good communication, very trust worthy company with beautiful items for sale.
Definitely reccomend :)

2 de dezembro de 2025
Classificada 5 em 5 estrelas

Speedy delivery

Speedy delivery - lovely piece of jewellery. Very happy with the ring! Have been looking for a while for something like this. Lovely little note included.

2 de dezembro de 2025
Classificada 5 em 5 estrelas

Pleasantly surprised

I bought my first few pieces to test out the quality and I have been pleasantly surprised, the pieces are all lovely even after being worth for a 4 month now

23 de julho de 2025
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Resposta da Indie and Harper

Hey Emma, we're so happy to hear you've been loving our products! Hopefully you can make the most of our Black Friday sale on at the moment too 🥰

Classificada 5 em 5 estrelas

Stunning & affordable jewellery ✨

I have purchased several items from Indie And Harper. Every piece of jewellery is unique, exquisite & affordable. Customer service is also amazing. Highly recommended!

5 de novembro de 2025
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Resposta da Indie and Harper

Hey Jaime, thank you for taking the time to leave us a review! We can't tell you how much we appreciate it and how happy it makes us to hear you've loved your jewels and experience with us 🥰

Classificada 5 em 5 estrelas

Consistently beautiful products

Indie and Harper consistently have the most beautiful products, the best customer service, super fast postage, and an easy to use website. I've been a repeat customer for a long time, so am excited for this next purchase.

3 de novembro de 2025
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Resposta da Indie and Harper

Hey Lucy, thank you so much for your review 🥰 It means so much that you've taken the time to leave feedback for us. We hope you love your new jewels! xx

Classificada 5 em 5 estrelas

I am thrilled with my purchase.love…

I am thrilled with my purchase.love love love my tourquoise earrings. Very fast delivery with a very personalised touch. Recommend very highly.

6 de outubro de 2025
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Resposta da Indie and Harper

Hey Liz, thank you for leaving us such a beautiful review! We're so happy to hear you love your new earrings too! 🦋💕

Classificada 5 em 5 estrelas

Great communication and speedy…

Great communication and speedy delivery. Very happy with purchase. Will definitely purchase again.

7 de outubro de 2025
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Resposta da Indie and Harper

Hey Anne, We're so happy you had a great first experience with us. Thank you for leaving a review, it means so much! Can't wait to see you again soon 🥰

Classificada 5 em 5 estrelas

This is my second purchase from I and…

This is my second purchase from I and H. Great selection of pretty jewellery. I wear my earrings everyday without issue. This piece purchased as a birthday gift. They’re good quality, excellent price and delivered with in a few days. Many thanks.

7 de outubro de 2025
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Resposta da Indie and Harper

Hey Annette, We're so happy to hear that you've loved your i+h jewels. Thank you so much for taking the time to leave us a review 💕

Classificada 5 em 5 estrelas

Whale necklace

Beautiful necklace. Delicate and sweet. Good length.

16 de setembro de 2025
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Resposta da Indie and Harper

Hi Cheryl, thank you so much for your review! We're so happy to hear you love your new necklace 🥰

Classificada 1 em 5 estrelas

Faulty jewellery

Very disappointed with my experience. I purchased a necklace which I was looking forward to receiving. When I got it, it was very poor quality and fell apart before I could wear it. I have made multiple attempts to contact to get a refund with no response at all. I would be very careful buying anything from this company.

1 de setembro de 2025
Opinião espontânea
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Resposta da Indie and Harper

Hey Cara, thank you so much for your review. We're so sorry to hear about your necklace. I've just checked our inbox and chat and can't seem to find your message. We'd truly love to be given the opportunity to help with a replacement or refund. I'm not sure which is the best way for you to contact but just to confirm, you can contact us via our live chat, our email address being sale@indieandharper.com, our Instagram DMs or even our Facebook Messenger. You can reply to this review as well if that's easiest 💕 As another alternative, you can head to our returns page and request a refund there as well. I'll pop the link here for you. https://indieandharper.returnscenter.com/

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