Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service as usual. Infoserve are not pushy at all but keep in contact on a regular basis

A empresa respondeu

Classificada 5 em 5 estrelas

We gave Infoserve a highly complex brief; the design and build of a website to launch of a new concept/brand. This involved a site targetting two very different audiences. A site with a bespoke ecomme... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Stop sending Spam emails. We called you once to remove yet still the junk keeps coming from Darren Dale, do us all a favour, try to be professional and stop harrassing. Update: I have telephoned yo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Matt Budd has been my account manager from the beginning 5 years ago so it shows this business is here to stay. Besides providing a high lead generating website they have provided Google ads when I h... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de Marketing Digital

Informação fornecida por diversas fontes externas

Infoserve is the UK's only Google Premier Partner, Bing Ads Elite Partner and Yahoo Local Advertising Partner. Bringing business to you through our unique online marketing solutions.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

278 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Paul is really understands what I what…

Paul is really understands what I what to achieve. Which means he is a good listener.He is more interested in the goals that I have than the technology that Infoserve has. He is an excellent Account Manager

13 de março de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Infoserve Review

I have worked with the Infoserve Team on promoting and advertising my small business on the Internet for over 5 years. With their help and guidance I now have a consistent supply of clients. I can recommend them.

13 de março de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

I would just like to say that we have…

I would just like to say that we have been very please with the service that we received from all of you at the Infoserve ltd.regarding the setting up of our website.we found the whole service professional; from the very beginning and all the staff are most efficient and helpful.
All of the changes we requested were dealt with quickly.
i thank you for everything.

13 de março de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy with the service we receive…

Very happy with the service we receive and knowing that our listings are being taken care of behind the scenes. Our latest account manager Joyce is brilliant, nothing is too much trouble and she's super friendly too.

13 de março de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Gaining clients under false pretences

I went to one of their events in Leeds. Having then liaised with them, and had a meeting, it took them 2 weeks to put a 'standard' quote together, however, whilst I was at their offices they took some account details from my laptop, which I am not happy about. I believe they are gaining clients under false pretences. No explanation, no apologies, no contact since!

12 de março de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

I am a small photography business and can rarely afford to spend extra on campaigns and advertising but Carly Harris my sales executive treats me like a top-flight customer every time we interact. She goes above an beyond to help my business succeed. The fact that she is a hoot to chat to is the cherry on top!

13 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Useful support from Sam King,Infoserve

Useful support from Sam King, prompt & concise to resolve Facebook digital marketing issue

7 de fevereiro de 2020
Opinião espontânea
logótipo da Infoserve

Resposta da Infoserve

Hi Steve
Thank you for your review, we will make sure Sam is made aware of your kind words. We look forward to providing you with the best possible service and please let us know if we can help you boost your business profile online further.

Classificada 5 em 5 estrelas

Sam's great at understanding your requirements

Sam's great at understanding your requirements. He takes time to understand your business model, product, and customer base and can then apply his expertise to develop your Facebook profile to best suit your business. He's also got great patience in dealing with people that barely understand the fundamentals of Facebook!

7 de fevereiro de 2020
Opinião espontânea
logótipo da Infoserve

Resposta da Infoserve

Hi John
Thank you for your positive review and complimentary comments about Sam. We value your custom and are glad to hear that our online marketing is working really well for your business. Customer satisfaction is one of our priorities, so we always appreciate feedback on what we offer, thanks again!

Classificada 1 em 5 estrelas

Avoid at all costs - attemptive fraud and multiple other reasons!!

Unfortunately, I am extremely glad this is all over and I’m finally away from this company. I will be looking at setting up a new website for a massive list of reasons!

At first I was with a former member of there team who has now been sacked called Connor Mundy I believe. He was nothing but lies from the start which has given me an extremely bad experience with Infoserve despite having had to be given a new account manager.

Connor at the start made a lot of promises about my website and also promising to do work on his behalf if I paid extra for other things which I wasn’t 100% set on. I was being mis sold extras which I didn’t want including bing searches etc because he promised to manage my Facebook page and create twitter pages/linked in and tons more to gain me work.

None of these promises were made but that’s not the worst part at all. I was constantly hassles by him on my personal Facebook and then asked to send money to his personal account for my google campaign! He said he would send a receipt when he was back at work as he was working from home and it was supposedly due! I told Infoserve and never paid him to find out he didn’t even work for them anymore! Infoserve seemed to do nothing to compensate this and wasn’t really interested in updating me on this but he also tried this with two other friends who had websites built by them and were also promised lots more than he did.

The websites were extremely basic and in all honesty an eyesore but I had to give up trying to make changes as he just never listened or promised and never lived up to it.

This was just the start and set off an extremely bad experience from which I’d never recommend this company to anybody at all.

Please avoid at all costs!

Jack
(JLM Plumbing Services)

29 de janeiro de 2020
Opinião espontânea
logótipo da Infoserve

Resposta da Infoserve

Jack, this doesn't sound good and firstly, we do apologise sincerely. What confuses us is that this matter is from over one year ago and our Customer Service team have since tried to call you 29 times to resolve.

We recognise that one of our ex-employees had made this mistake and at the time we took immediate action. Since then, our team have tried to resolve this with you.

We are more than happy to arrange for something to be done as a gesture of goodwill.

Customer satisfaction is our upmost priority, which is why we have an excellent rating on review sites. We take these matters very seriously and have a conversion rate of 24 hours for resolving issues that can occur.

We took immediate action with that employee and we would love to have the chance to make this up to you.

Customer Services

Classificada 1 em 5 estrelas

Infoserve generated nothing.

Was with this company several years, got nothing from it all interested in is money money only good thing was my photos I sent in, always changing people about making false promises, did nothing for me.
Would not be surprised if these top reviews were wrote by there now people.
Good at trying to talk you into to buying into something that’s is costly even paid for clicks got nothing.
No infoserve writing in your reply to get in touch not interested you pests wasted enough time and money.

9 de janeiro de 2020
Opinião espontânea
logótipo da Infoserve

Resposta da Infoserve

Hi Avit, whilst we are sad hear this, we are also surprised. With our digital marketing we provide phone call enquiry tracking to allow you measure how well it is performing.

Whilst we make every effort to use every Google and Microsoft 'best practice', since we are closely managed by them, but we can not control the end result on every campaign.

A business website, service pricing (compared to competition) or other factors can have detrimental effects on performance.

We take these matters very seriously and would like to follow up. We understand your frustration but there are ways that we can make it up and reverse the results.

All of our reviews have been left by existing customers, they are verified users. They are so high because we do take great pride and care in making sure we deliver a high return to every customer. In the rare scenario where it goes wrong, we will endeavour to fix the situation and won't stop until each customer is very satisfied :-)

Please let us know if we can do something to fix this (free of course!).

Classificada 5 em 5 estrelas

Digital marketing can be a nightmare…

Digital marketing can be a nightmare if, like me, you are not totally familiar with the process. I have learnt from experience that there are a lot of companies/people out there who take advantage of people like me selling their services but mainly for their own gain. Jamie Baine and his Info Serve team made me realise this very quickly. Jamie was always there to speak to and he was happy to give me time to discuss our projects and with his professionalism and recommendations our PPC campaign results improved instantly. Info Serve are lucky to have him on board – at last I feel I have our marketing in good hands and I can see and follow the results with confidence.

18 de dezembro de 2019
Opinião espontânea
logótipo da Infoserve

Resposta da Infoserve

Hi Alison

Thank you so much for taking the time to post a review. We really appreciate your kind words and will make sure they are shared with Jamie and the Infoserve team. We value your custom and feedback and are glad to hear that our online marketing is working so well for your business. Thanks again!

Classificada 5 em 5 estrelas

I have been working with Matt Budd at…

I have been working with Matt Budd at Infoserve for most of this year and they have been brilliant! I would recommend Matt to anyone. He is excellent at what he does and has been so helpful. He has good ideas, fantastic experience and works hand-in-hand with you. Superb.
I might also say that the guys that actually build the sites have been excellent as well, they are so efficient and again very helpful. So a really big thanks to Graeme Buckley. If you need a company to sort out your website or build you a new one, and promote you on-line, look no further than Infoserve.

Simon.

10 de dezembro de 2019
Opinião espontânea
logótipo da Infoserve

Resposta da Infoserve

Hi Simon

Thanks for your review – we’re glad that you have enjoyed your experience of working with Infoserve. Customer satisfaction is our number one priority so we always appreciate feedback on what we offer. Please let us know if you think any of our other services can help boost your website and business profile online : )

Classificada 5 em 5 estrelas

Infoserve have built us a fantastic…

Infoserve have built us a fantastic site which looks great and is giving us a far better online presence than our previous site.
They have also been very helpful with suggestions to enable us to maximise the marketing benefits of our site and social media platforms. A big thanks to Darren Dale who has assisted us with all of this !

20 de novembro de 2019
Opinião espontânea
logótipo da Infoserve

Resposta da Infoserve

Hi Angela

Thank you for taking the time to post your review, we are glad to hear that you are pleased with our service. We really appreciate your kind words and we will make sure they are shared with Darren and the Infoserve team : )

Classificada 5 em 5 estrelas

Laura's Vintage Limousines.

We at Laura's Vintage Limousines would like to thank everyone involved in building our new website, The site is everything we could wish for and we are sure this is the start of a long and happy relationship with Infoserve.

Thankyou
Bob & Laura
Laura's Vintage Limousines.

13 de novembro de 2019
Opinião espontânea
logótipo da Infoserve

Resposta da Infoserve

Hi Pauline, thanks so much for the great review. The team will be very happy to receive your positive feedback on your website! Now we can work on driving even more traffic to your business. Thanks again : )

Classificada 5 em 5 estrelas

Absolutely Fantastic / Darren Dale for President

Infoserve has got to be one of the best companies that i have ever had the pleasure of working with, I can't state how happy I am working with these guys.
From web site development to getting me on the top of google.
This has taken my business to another level.
Impeccable communication, very professional, happy, pleasant and always a good laugh..
Ask For Darren Dale..
This guy should be running the country.
Cheers Darren..
Have a nice day..

4 de novembro de 2019
Opinião espontânea
logótipo da Infoserve

Resposta da Infoserve

Hi Paul

Thank you so much for taking the time to post a review. We really appreciate your kind words and will make sure they are shared with Darren and the Infoserve team. We value your custom and feedback and are glad to hear that our online marketing is working so well for your business. Thanks again!

Classificada 5 em 5 estrelas

Would highly recommend Infoserve

Would highly recommend Infoserve, they were excellent at helping us create our website. Their experts were all really helpful in both the design and technical aspects, to help us understand and get the website we needed. The Website Dashboard to self-manage after going live, for changes and blog posts, is really easy to use and they are helpful with answering questions.

Thank you for your help!
Alice, GMAP Analytics

28 de outubro de 2019
Opinião espontânea
logótipo da Infoserve

Resposta da Infoserve

Hi Alice

Thank you so much for taking the time to post a review. We really appreciate your kind words and will make sure they are shared with the Infoserve team. We value your custom and feedback and are glad to hear that your website is meeting your business needs. Thanks again!

Classificada 5 em 5 estrelas

Very pleasant and easy experience

I was given the task of updating our company website online, i really didnt know where to start. Thankfully i was recommended Infoserve and the minute i called and spoke to them i knew they could help and they explained everything to me step by step. We have had much more interest in our company now the website is up to date and picks up on google much more. i want to say a big thank you to Darren Dale our account manager and Michael Harrison who constructed the website, i cant thank you enough. I still have continued support and often require further advice from these two and would highly recommend infoserve.

8 de outubro de 2019
Opinião espontânea
logótipo da Infoserve

Resposta da Infoserve

Hi Sarah, we are very happy to hear your positive feedback on your website. It sounds like you have seen some positive effects from the work Darren & Michael have been doing. We appreciate your recommendations; we will pass on your kind words to the team. Thanks again!

A Experiência Trustpilot

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Leia mais sobre como processamos as opiniões na Trustpilot.

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