IRG Repair Group Opiniões 

392
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Totally professional organisation left me with a lot of confidence in the high standard of work, that was completed surprisingly quickly considering the amount of damage caused by the incident. They... Ver mais

Classificada 5 em 5 estrelas

Very efficient company from start to finish.From the moment we booked it in and delivered my discovery i was kept informed on progress and the expect date of completion. Excellent repair ,thank you ni... Ver mais

Classificada 5 em 5 estrelas

Dropped car off for body work repairs following a very efficient in person quotation. Car is now like new. Difficult colour to match but so well done. Finished early and efficiently communicated this... Ver mais

Classificada 5 em 5 estrelas

just had our car delivered after an extensive repair after a lorry went in to our stationary car. it looks like a new car, its immaculate, so pleased. the whole experience with IRG has been very pos... Ver mais

Informações sobre a empresa

  1. Oficina de carroceria
  2. Bate-chapa
  3. Serviço de restauração de automóveis
  4. Mecânica automóvel
  5. Oficina de camiões
  6. Serviço de alinhamento de rodas

Escrito pela empresa

At iRG Repair Group, we are the trusted name in vehicle accident repair, offering a network of expert bodyshops and accident repair centres across South Wales and Hereford. With years of industry experience, we specialise in restoring vehicles to their pre-accident condition with precision and care. Our skilled technicians use the latest technology and manufacturer-approved repair methods to ensure your vehicle looks and performs like new. Whether it’s minor cosmetic damage or significant accident damage, iRG Repair Group is committed to delivering exceptional workmanship, outstanding customer service, and quick turnaround times. As a proud partner to insurance providers, fleet operators, and individual motorists, we aim to make the repair process stress-free and seamless. Customer satisfaction is at the heart of everything we do, and our dedication to quality has earned us a reputation for reliability and excellence. Choose iRG Repair Group for peace of mind, professional expertise, and a vehicle repair experience you can trust.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

392 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 40% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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4,6

Todas as opiniões

(392)

61 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great repair work iRG

Very happy with iRG Cardiff's repair work. The repair time was slightly long but the work done was absolutely brilliant and worth the wait. Felt like I drove off a brand new car today.

13 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

They have a thief working with them

I had my car in for repair on the 24/02/2026 and I had I had two cans of body spray stolen from the back seat of my car and they were expensive ones from Christian Dior it's the last time I go there. It was in whittle road Cardiff and the cans of body spray cost £45 each and there is still a smell of oil in the car even today , and the image's are wrong, it's not what you expect from a car repair dealer and I don't have the receipts required for you and there is no sight of the two cans of body spray not even the lynx body spray you mentioned in your reply to my review the car still smells of oil and WD 40 even though it's been a few days now also I phoned them up and they said they would call me back but they didn't get back to me which is no surprise to me

24 de fevereiro de 2026
Opinião espontânea
logótipo da IRG Repair Group

Resposta da IRG Repair Group

Hi Mr Soper, I've just reviewed the images from when we checked your vehicle in and can see a can of Lynx body spray on your rear seat, alongside some other belongings, but nothing else. Happy to look into this further if you can provide receipts/images to assist - cardiff@i-r-g.co.uk
Thanks

Classificada 5 em 5 estrelas

Brilliant

I brought my Passat in a week ago and received notification yesterday that the work was completed. The results are outstanding; the vehicle now appears brand new. I particularly appreciate the consistent communication throughout the process and the complimentary valet service provided before collection. This was an excellent and highly professional service.

26 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

So impressed how quick my claim was dealt with and my car was collected ready for repair.
Communication was excellent throughout the whole process and I was able to track the repair at a glance on a link sent to me by the company

10 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Beware, check everything.

Firstly their organisation and communication are no existent, secondly the car was returned in an unsafe condition, went back and had the problem put right and returned again with no excuses or apologies, have contacted the AA as it was supposed to be their approved repairers to complain.

1 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you so much for the repair work…

Thank you so much for the repair work you have done to my car and Thankyou also for the clean inside and out as it was like driving away with a new car again😊
Also thank you for the excellent customer service and communication through the repair procedure.

10/10 😊

22 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

All staff gave excellent customer service

Tristan who delivered the courtesy car and collected my vehicle, kirsty on reception and the repair manager who showed me my repair all were courteous warm and helpful. The customer service was excellent and repair done to a high standard in timely way. Well done all. Hoping I dont have another accident, but if I do I will come to you.

15 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional company

Exceptional company. From the moment my car needed repair to its return they were extremely professional. They picked the car up (drove it very well - tracker info) and returned it after it was completed. Well done *****

12 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A first class serviceThe whole process of getting my car…

The whole process of getting my car repaired was great from the time I delivered it , right through to collection was first class.I was told it would take about 1 week , and I had the car back in 4 days.
The work looks superb and the customer care offered by Gemma was also first class

18 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Stress taken out of stressful period!

From the initial contact to vehicle handover post repair, the team were great. Communication was well maintained both verbally via online repair tracker. Courtesy car immediately available, and so far the repair seems to have been carried out to a high standard.

17 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

IRG Vehicle repair

Excellent communication throughout from collection to return. A first class job has been completed in good time, with a flawless finish. Overall IRG have been thoroughly professional and painstaking in the repair. Many thanks to the whole team at IRG for a job well done.

3 de dezembro de 2025
Opinião espontânea

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