Totally professional organisation left me with a lot of confidence in the high standard of work, that was completed surprisingly quickly considering the amount of damage caused by the incident. They... Ver mais
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Leia as opiniões dos outros
Very efficient company from start to finish.From the moment we booked it in and delivered my discovery i was kept informed on progress and the expect date of completion. Excellent repair ,thank you ni... Ver mais
Dropped car off for body work repairs following a very efficient in person quotation. Car is now like new. Difficult colour to match but so well done. Finished early and efficiently communicated this... Ver mais
just had our car delivered after an extensive repair after a lorry went in to our stationary car. it looks like a new car, its immaculate, so pleased. the whole experience with IRG has been very pos... Ver mais
Informações sobre a empresa
- Oficina de carroceria
- Bate-chapa
- Serviço de restauração de automóveis
- Mecânica automóvel
- Oficina de camiões
- Serviço de alinhamento de rodas
Escrito pela empresa
At iRG Repair Group, we are the trusted name in vehicle accident repair, offering a network of expert bodyshops and accident repair centres across South Wales and Hereford. With years of industry experience, we specialise in restoring vehicles to their pre-accident condition with precision and care. Our skilled technicians use the latest technology and manufacturer-approved repair methods to ensure your vehicle looks and performs like new. Whether it’s minor cosmetic damage or significant accident damage, iRG Repair Group is committed to delivering exceptional workmanship, outstanding customer service, and quick turnaround times. As a proud partner to insurance providers, fleet operators, and individual motorists, we aim to make the repair process stress-free and seamless. Customer satisfaction is at the heart of everything we do, and our dedication to quality has earned us a reputation for reliability and excellence. Choose iRG Repair Group for peace of mind, professional expertise, and a vehicle repair experience you can trust.
Informações de contacto
Whittle Road, Cardiff, CF11 8AT, Reino Unido
- 03332 005817
- info@i-r-g.co.uk
- www.innovativerepairgroup.com
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Respondeu a 40% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Very quick in providing a courtesy car
Very quick in providing a courtesy car. Repair took a while due to waiting for parts but the final result was excellent 👍🏻
The receptionist was extremely kind and…
The receptionist was extremely kind and helpful.
Car Repair.
Had my car repaired after an accident. People were very professional and kept me informed on a daily basis. Picked up my car without any hesitation. Very efficient when I picked up my car.
Very helpful people
Very helpful people. This is the second time I have used IRG and I would recommend them to anyone. They do a great job !!
Tracy on reception is really helpful.
Thank you.
Very responsive and accommodating
Very responsive and accommodating. Considerate in change of schedules.
Absolutely shocking experience!
My car went here from my insurance company after someone had crashed their car into the back of mine while I was stationary. The back bumper had all snapped off and there was a horrible squeaking noise and cluncking noise.Everything went smooth I had a courtesy car arranged the next day by enterprise and 3 days later irg picked up my car. 3 weeks later I had a phone call to say the car was done. Went to go pick it up and the back bumper was my old back bumper that had noticeably been rammed back onto the car, the bumper was not on properly at all and that was very noticeable! It also still had scratches all over the back so it was quite obvious they hadn’t even painted the scratches! That squeaking and clunking that the car was deemed dangerous to drive over was also still there! So we took the car back. Spoke to the manager who claimed the back bumper had a clip put on to the bumper to hold it in place (it looked absolutely awful) and we exclaimed about the squeaking and cluncking noise as that was really worrying me and I’m pregnant bear in mind! I then have a call a week later to say the whole back bumper had to be replaced due to all the clips being snapped. SO WHY WAS MY CAR HANDED BACK TO ME IN THE FIRST PLACE??? Moving on, I then pick it up the second time after they’d finally fixed the bumper and resprayed the car. Low and behold the squeaking noise is still there and had not been addressed at all! They didn’t even speak to me about any of the repairs. Just let the poor reception lady deal with it who was very friendly and helpful may I add.
The worst experience I’ve ever had with a garage! For an accident and damages that were not my fault! My car is now back in a trusted garage of my choice having to have new shock absorbers as they had snapped and a brand new reverse light as not even that was checked! My car is still out of use and broke after it coming to this company for repairs all paid for my by insurance and they couldn’t even be bothered to fix it or communicate with me! Just a warning to all those who they are likely to take for granted to those who are either younger or don’t know much about cars. The stuff they tried to get away with and would’ve if I didn’t take my step dad with me! Absolutely disgusting

Resposta da IRG Repair Group
Very professional
Very professional. Quick service. Great communication. Great customer service
Great services
Great service, friendly staff. Reception lady most helpful.
Excellent service
Excellent service, kept me informed of the progress throughout and did a fantastic repair
Super fast service
Super fast service! Very impressed. Great customer service and very helpful staff. Will definitely be returning
Very happy even cleaned car on return…
Very happy even cleaned car on return recommended
Excellent car repairers
Excellent car repairers . Fantastic paint work .Helpful, polite . Open till 6pm . Best I’ve seen for insurance work having only had this one major accident.
Thank-you so much for being there for me when my mobility Insurance wasn’t .
Hi thank you for doing repairs on our…
Hi thank you for doing repairs on our car, I'm really happy 😊 and we will recommend you to everyone we know who needs repairs done on their car thank you again, also very friendly staff
IRG did a great job repairing my car
IRG did a great job repairing my car, including paintwork and a tyre replacement. They were quick, communicative, and professional throughout. My car looks as good as new—highly recommended!
Nice freindly company
Helpfully staff and good service kept me informed about my repair thank you
Promot efficient great job on car
Exactly what’s needed in a poor situation!
Friendly, reliable and efficient! Would highly recommend.
Tracy was superb
Explained the procedure correctly
Explained the procedure correctly, very efficient,work carried out to a high standard
The help from staff and how quickly…
The help from staff and how quickly they moved.
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