INSIDE OUT DENIM Opiniões 335

TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

To start I can't fault the quality of the product my review is based on the service . I ordered my jeans and it said next day delivery. Came 5 days later . I tried to.contact customer service . No r... Ver mais

Classificada 5 em 5 estrelas

This company are now under new management. They e-mailed me about a past negative review I left offering me a new free pair of jeans. I have now received the jeans and am very happy with the service p... Ver mais

Classificada 5 em 5 estrelas

If you want high quality, compliment attracting and comfortable jeans ioutdenim is the place to go. Ordered the black galaxy splattered paint ripped jeans and they look amazing. Going to be getting a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Under New management, emailed ME about a past negative review I left, and sorted me out a new FREE pair of jeans. Haven’t heard of a better way of dealing with a bad review and getting the brand back... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Sobre INSIDE OUT DENIM

Escrito pela empresa

NEW OWNERS FOR 2023

Our philosophy is to create premium denim garments and prestigious collections, that offer both style and comfort for the modern trendsetter. We are pioneers of 'new age denim,' a premium denim brand that strategically produces high end fashion and bespoke designs.

We are not a fast fashion brand, but a brand that delivers luxury menswear denim clothing. Our entire range of products are created using only premium quality fabrics, which enables us to execute timeless looks for the modern go-getter. From tailor made slim fitted jeans, to jackets, t-shirts, and hoodies, we ensure our customers can piece together stylish outfits and stay ahead of new generation fashion.

PIONEERS OF DENIM IX DENIM USES THE FINEST CRAFTSMANSHIP TO PRODUCE DESIRABLE AND QUALITY ATTIRE.

With a true passion for denim mixed with the love of style and fashion, we saw a gap in the market for those looking for the perfect slim fitted Jeans and denim pieces. Using only the highest quality stretch denim fabric from the world’s best producers, we have created the most comfortable and stylish, slim fitted jeans, creating a true designer fit with a modern feel.

Based in the United Kingdom, our denim and collections are enjoyed worldwide. You will always stand out when rocking our denim.

COLLABORATION X SELFRIDGES

As one of the UK’s fastest growing denim brands, we have successfully launched into our first high end department store, Selfridges. The store outlet offers our customers the opportunity to showcase a collection of our best-selling pairs of slim fitted jeans and cargo pants. Our Premium Denim collection is also available online at Selfridges.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

335 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Got the wrong size twice in a row now…

Got the wrong size twice in a row now 🤦🏾‍♂️

27 de julho de 2020
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logótipo da INSIDE OUT DENIM

Resposta da INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Classificada 1 em 5 estrelas

The jeans not so who the picture

25 de julho de 2020
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logótipo da INSIDE OUT DENIM

Resposta da INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Classificada 5 em 5 estrelas

Order number - 2808

Loved the jeans I received. The quality and design are amazing. Definitely recommend and would use them again. Please give them a try and you won't be disappointed. Also the customer service is excellent and fast

Order 2808

24 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Inside out business

Shocking absolutely shocking was told my refund had been processed 6 weeks after I had been waiting for the a next day delivery. (6 weeks weeks later let that sink in) they didn’t reply When I further messaged for confirmation of the refund as I expected...and then I got a DPD notification about an order that was meant to be refunded more than a week prior (so now we’re about 7/8weeks into when I first made my order)...and similar to the comment I read earlier the quality is very poor when I received it..but more shocking in terms of not being professional but expected considering how seriously bad this company is with dealing with customers and having read the real reviews which our all the 1 stars reviews. Is the fact that I ordered grey jeans and got black jeans.

I’m not even gonna return them because I don’t want to deal with such a shambolic company ( probably say it never got returned and steal the money or take another 7 weeks to send a next day delivery to me ) I’m going to leave the jeans as a reminder to always check properly about these dodgy Companies and I mean dodgy is an understatement in this case.

To all the people who have been ripped of and scammed by this company you are not alone let it go see it as a learning point and move on for your own mental health.

23 de julho de 2020
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logótipo da INSIDE OUT DENIM

Resposta da INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Classificada 5 em 5 estrelas

Excellent quality

Excellent quality and affordable, very rare combination. Streamline service as well my things came when they said they would. Happy happy customer. 5 stars.

23 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

#3398 - Poor performance

#3398 - Very disappointed with the communication with this company. DPD received my order details on the 6th of July but are yet to receive my parcel.

I have emailed and messaged their Instagram with no response and I am becoming concerned upon reading other reviews of this company.

I didn’t receive the email they advised they sent to me last Friday and are yet to receive anything further about my order.

21 de julho de 2020
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logótipo da INSIDE OUT DENIM

Resposta da INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Hi James,

Thanks for your review,

We communicated Friday via email that hustler pre orders Black and Grey will be despatched this week your order will be despatched tomorrow, your order was a pre order item as per the item description was not due for despatch until this week,

Sometimes our DPD system can automatically show despatch information, but as it advises they have received the order information and are now awaiting the parcel Wich was not due to be shipped until this week.

They will be despatched tomorrow.

Please can you update the review accordingly, as your item was not due for despatch until this week.


**update

James we will resend these today your tracking will be issued shortly.

Thanks James.

Classificada 1 em 5 estrelas

Shocking Service

My son returned some jeans for a refund but was issue with a credit note and a code to use online but when tried using it it says its an invalid code. we have tried contacting company but no replies, very hard company to get hold of.

19 de julho de 2020
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logótipo da INSIDE OUT DENIM

Resposta da INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Hi,
We do apologise for this happening sometimes the system deactivates them.
As per our recent conversation via email your code has been updated and is ready for use.

*Please can you update the review accordingly

Thank you.

Classificada 1 em 5 estrelas

Item never turned up

Item never turned up. Contacted kept saying it’s on its way. 7 months gone past still not here. Luckily paid with PayPal so got my money back.

17 de julho de 2020
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logótipo da INSIDE OUT DENIM

Resposta da INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Hi,

Sorry to hear your item has been lost in transit. Can we take your order number to look into it. Thankyou

Classificada 5 em 5 estrelas

Received my first order today

Received my first order today, I am very happy with the service I received, delivery was fast, the quality of my Jeans are perfect, I will definitely be using the company again as well as recommending them to my friends and family, Excellent!!!!

17 de julho de 2020
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Resposta da INSIDE OUT DENIM

Thank you for your review we appreciate your custom and value your review. Take care

Classificada 5 em 5 estrelas

Top quality clothing at affordable…

Top quality clothing at affordable price 😍 my partner loves his new jeans. Thank you for fast delivery!!

16 de julho de 2020
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Resposta da INSIDE OUT DENIM

Thank you for your review, Much appreciated we value your custom

Classificada 1 em 5 estrelas

#3338 Sent back a pair of jeans last…

#3338 It’s a shame it’s took for me to write a review to finally receive a response from your company. I have returned the item by 1st class recorded sign for delivery and your company has not had the decency to even acknowledge receipt of these after 13 days is alarming. You do not have a contact number so the fact you’ve not responded to any of the emails I’ve sent I think I’m entitled to write a honest review based on my experience with your company. I’m sorry your not happy with my review but as it is honest I will not be revising it, maybe if you responded to emails as quick as you did too reviews you’d have happy customers.
I’d like to think since tomorrow will be 14 days since you’ve had the jeans back in your possession il be receiving my refund of £70 tomorrow.
Thank you Sent back a pair of jeans last month still waiting on a refund was also told I was gonna receive back my next day delivery fee as I didn’t receive them the next day, I’ve sent numerous emails with proof from Royal Mail that they received and signed for the jeans back, it would be nice to just email me back to let me know the process off my refund, you do not reply to emails. Wouldn’t recommended on the basis of my own experience.

13 de julho de 2020
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Resposta da INSIDE OUT DENIM

Hi Dan,

Our returns policy is 14 working days to process returns at the moment due to covid staffing numbers, your parcel was despatched on the 29th June and elude of of been returned first week of July your parcel is set to be worked this week.

We have replied to your email as we have a auto response on our email advising these timescales and it’s also in our returns policy.

Please can you update this review as you have marked against us negatively for a process Wich you procured into and is in our policy and we are communicating it via our email. It’s slightly unfair you have disregarded our policy and have scored us 1 star when we have timescales I’m place That haven’t lapsed yet.

Your return will be processed this week thanks Dan.

Classificada 5 em 5 estrelas

Brilliant Service

Brilliant Service! Made a payment through echeque by accident they had canceled for my straight away and let me pay via normal card transaction. First class service delivered straight away!

11 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant quality clothes had my first…

Brilliant quality clothes had my first pair of jeans and was really impressed.. now I have 5 pairs and a few jumpers really happy with the quality off clothing and a great price aswell, have brought dsquared and expensive brands before and this brand is just as comfortable, also looks brilliant really happy with the service, will definitely be buying in the future.

11 de julho de 2020
Opinião espontânea

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