Insight SystemsOpiniões 

47
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We've been working with insight systems for our printer and they have been topnotch service providers. Periodical check ins, prompt service etc makes the company top. Installations and service is alwa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Insight Systems recently helped us negotiate the purchase of our currently leased MFD and set up an annual rolling service contract. The whole process was smooth and stress-free. The team, especially... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Matthew the advisor who came out to see us initially was very transparent when discussing the costings. On the day we had our machines fitted we were also migrating to another IT provider, which was a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We would highly recommend Insight Systems to all. From the very start they have been knowledgeable and helpful when advising what would best suit our needs, a very smooth transition from our sw... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de fotocopiadoras
  2. Reparação de impressoras
  3. Aluguer de material para escritório
  4. Reparação de equipamentos de escritório
  5. Fornecedor de material para escritório
  6. Fornecedor de equipamento para impressão

Escrito pela empresa

A privately owned business operating since 2003 offering our clients a consultative focussed approach using a multi vendor platform of "best in class" product to ensure the right fit for their needs. Including a strong focus on the environmental and commercial requirements goals of modern organisations. Providing a fully automated Managed Print Services solution, with very high levels of customer services ensures their photocopiers, printers, scanners and supporting software operates effectively

Our Accreditations

Escrito pela empresa

Cresent Purchasing Consortium Framework supplier
We are an approved Cresent Purchasing Consortium Framework supplier, which is recommended by the Department for Education. Demonstrating that we have gone through rigorous checks to ensure all guidelines are being achieved.
The Managed Print Services Association Award (MPSA)
This is a global, independent organisation dedicated to advancing the MPS industry. This leadership award recognises providers that demonstrate excellence in customer engagement, technology, service delivery, and innovation.
NEPA 3 Supplier
This framework enables Higher Education and the wider public sector to buy goods and services. Supporting members to purchase responsibly, cost effectively, and compliantly. Providing added-value services to benefit the HE procurement community.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

47 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(47)

32 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing experience

We've been working with insight systems for our printer and they have been topnotch service providers. Periodical check ins, prompt service etc makes the company top. Installations and service is always a smooth process. Richard is always proactive and amazing at the job.

29 de junho de 2026
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Resposta da Insight Systems

Thank you Dominic, a referral like this from one of our long term customers is good to hear. Will pass on your comments to Richard

Classificada 5 em 5 estrelas

Good Service

“Having changed supplier to insight Systems, we now realise how bad our previous companies support and service were, would highly recommend them”

21 de julho de 2025
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Resposta da Insight Systems

Thank you for this, glad we are living up to your expectations

Classificada 5 em 5 estrelas

Excellent Service & Support

Insight Systems recently helped us negotiate the purchase of our currently leased MFD and set up an annual rolling service contract. The whole process was smooth and stress-free. The team, especially our account manager, Richard, are always helpful, quick to respond, and go the extra mile to make things easy. Highly recommended!

1 de junho de 2026
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Resposta da Insight Systems

Thank you for this, Richard along with the rest of our team work hard to make dealing with us stress free

Classificada 1 em 5 estrelas

What went wrong this time

What went wrong this time? Well the same as last time, the delivery drivers are lazy, they don't research the addresses properly. Three times there have been failed deliveries. We Freight 44 are open all day and we get notifications that customer is not in to take delivery, when in fact it's the drivers not looking for us or asking directions.

19 de junho de 2026
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Resposta da Insight Systems

Steve, we are aware of your concerns but using independent delivery companies means like everyone we are having to accept the poor levels of service provided. I don't believe these comments reflect on us or the services provided directly by Insight Systems.

Classificada 5 em 5 estrelas

Fast, friendly service

They were very responsive, fast, friendly and got the job done.. what more can you ask for

19 de junho de 2026
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Resposta da Insight Systems

Romano, short and too the point, thank you

Classificada 5 em 5 estrelas

Professional Service

They always give a professional and consistent service. Any issues are resolved by Customer services without any fuss. The perfect solution to our printing and copying needs

17 de junho de 2026
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Resposta da Insight Systems

David, thank you for this will ensure our customer service and technical teams are aware of your comments

Classificada 5 em 5 estrelas

Matthew the advisor who came out to see…

Matthew the advisor who came out to see us initially was very transparent when discussing the costings. On the day we had our machines fitted we were also migrating to another IT provider, which was a nightmare & the service engineer who came to install stayed all day to make sure we were up & running & even came back the following day. The service we have received has been excellent. Matthew also dealt with our previous provider making our journey so much easier!

29 de abril de 2026
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Resposta da Insight Systems

Jane, thank you for this and your comments about our team

Classificada 5 em 5 estrelas

Would Highly Recommend!

We would highly recommend Insight Systems to all.

From the very start they have been knowledgeable and helpful when advising what would best suit our needs, a very smooth transition from our switching from another company.

Customer service staff always been friendly and responsive. We couldn't ask for anymore!

15 de junho de 2026
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Resposta da Insight Systems

Teresa, this is great feedback thank you very much for the review.

Classificada 5 em 5 estrelas

Great Service

Great Service

Always prompt to fix any issues and engineers are always helpful and friendly what more could you ask for

15 de junho de 2026
logótipo da Insight Systems

Resposta da Insight Systems

Rob, thanks for the comments.

Classificada 5 em 5 estrelas

Insight systems stand out in a crowded…

Insight systems stand out in a crowded space. They are quick to send out out supplies so we never run out. The customer service and the repair service are top tier too. Extremely fast. We have never had an issue with them and would highly recommend them to all.

12 de junho de 2026
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Resposta da Insight Systems

Gary, great review thank you for both your comments and recommendation

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. New machine delivered very quickly and installed by knowledgeable engineer.

26 de maio de 2026
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Resposta da Insight Systems

Thank you for the review, very much appreciated

Classificada 5 em 5 estrelas

This company shines!

We have been using Insight Systems for several years and have been extremely pleased with the service. Their equipment has proven to be highly reliable and robust.

The team is professional, friendly and efficient, making them a pleasure to work with. Matthew, our account manager is exceptional! He is always available to provide practical solutions, valuable advice and outstanding support, ensuring our office requirements are met effectively and efficiently.

We would highly recommend Insight Systems to any business looking for dependable equipment and excellent customer service.

1 de junho de 2026
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Resposta da Insight Systems

Jane, thank you for this always good to get such positive feedback and will ensure all the team are aware of your comments

Classificada 5 em 5 estrelas

Smooth Transition to New Epson Machines

We recently partnered with Insight Systems to replace two of our older toner-based copiers with new Epson inkjet machines. While the transition from toner to inkjet technology initially raised some concerns, we found reassurance by speaking with other customers and visiting the Insight showroom to see the machines in action.

After using the new machines for a couple of months, we are pleased to report that they have been extremely reliable and have presented no issues. The upgrade has not only improved performance with faster printing speeds but has also delivered cost savings.

A special thanks to Oliver for his recommendation and support throughout the process—his guidance has enabled us to make a valuable upgrade to our office equipment.

29 de maio de 2026
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Resposta da Insight Systems

Hi Joe, great feedback thank you. Many existing and new clients are seeing the benefit of the Epson models not only for the environmental benefits and energy reduction but also for their superior reliability

Classificada 5 em 5 estrelas

great service!!

We only had great experience dealing with this company. They are friendly, efficient and have managed to save us quite a lot of money by providing a reliable and affordable product compared with what we used to pay elsewhere. As a small charity that means a lot for us.They were recommended to us and we will be doing the same!!

18 de maio de 2026
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Resposta da Insight Systems

Denis, thank you for this and appreciate any recommendations or feedback

Classificada 5 em 5 estrelas

Excellent Service

Excellent Service, nothing is too much trouble, can't fault anything. Would highly recommend.

1 de maio de 2026
Opinião espontânea
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Resposta da Insight Systems

Thank you, David. really appreciate you taking the time to give us such positive feedback

Classificada 5 em 5 estrelas

Swift setup and an knowledgeable team

Very smooth changeover, excellent sales representative and engineers on hand. Providing great selection of printers for people wanting efficiency and greener printer options. Highly recommend.

28 de abril de 2026
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Resposta da Insight Systems

Lap

Great feedback, thank you i will ensure both Harry, Ross and the team are aware of your comments.

Classificada 5 em 5 estrelas

I found Insight to be very efficient…

I found Insight to be very efficient and communicative throughout the process of purchasing and installing our reconditioned RICOH photocopier.

24 de abril de 2026
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Resposta da Insight Systems

Jacynth

Thank you for the review and your comments

Classificada 5 em 5 estrelas

Excellent service from the team from…

Excellent service from the team from start to finish. They were highly responsive to any issues and resolved everything promptly and efficiently. The entire process was smooth, and their attention to detail really stood out. I would highly recommend them for their professionalism and reliability.

9 de abril de 2026
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Resposta da Insight Systems

Thank you Tamara, I will ensure to pass on this feedback to our team

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