Isabella Oliver Opiniões 

1266
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Mixed feelings on this company. Mostly negatives. Positive - very fast and affordable shipping to Australia from the UK. Negatives - The organic wide leg jeans are simply an awkward and... Ver mais

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Classificada 4 em 5 estrelas

Easy checkout process and highly communicative regarding the order. My only issue is I did not realize the import duties were not included in the price or additional shipping fee and I received an ema... Ver mais

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Classificada 5 em 5 estrelas

I did not have any problems ordering online. The products arrived within a reasonable amount of time. I was a bit skeptical about the tights because upon initial inspection I didn’t think they would... Ver mais

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Classificada 5 em 5 estrelas

I’ve gone for the Isabella Oliver subscription with six garments. The items I’d picked came within a couple of days and I’m delighted with the quality of the clothes and the fabric. It’s making me fee... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de maternidade
  2. também em
  3. Loja de moda feminina
  4. Loja de roupa

Escrito pela empresa

Isabella Oliver is a London-based maternity brand, with a focus on environmental, ethical and sustainable style, that you can wear throughout your pregnancy and beyond. Our collections are defined by phenomenal eco-friendly fabrics that fit, flatter and grow as your body does. Our clothes are designed for you, designed for good. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(1266)

33 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

international shipping is ridiculous

Sadly I have yet to receive my order so I can't review the product but I am really disappointed by how long it is taking to send me my maternity trousers. I often buy from UK stores and they usually use DPD or DHL and the items are shipped within a week. I now have been waiting 2 weeks for Evri to deliver! Ridiculous!

29 de agosto de 2022
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Thank you for the feedback we appreciate it, sincere apologies for the delay in receiving your parcel and for the courier not updating you. We have emailed the courier and sent you an email with an update. Wishing you all the best Damar.

Classificada 5 em 5 estrelas

Can't complain

Can't complain about communication or delivery.

25 de agosto de 2022
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Hello. Thank you for your review and lovely feedback. We really appreciate it! Kind regards, Rachel.

Classificada 3 em 5 estrelas

Shipping woes

Shipping is to and from the UK, so here in the US I did not realize the hefty return fee that I would face. Because of this, I ended up keeping an item that I don't love as much which is disappointing. Wish I would have known up front.

29 de agosto de 2022
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Thank you for the feedback we really appreciate it, we do apologise for this not being clearer on the website we do realise this can come across as misleading and we are really sorry for this. We have emailed you to discuss this further. Wishing you all the best Damar.

Classificada 5 em 5 estrelas

Excellent quality clothing and fit…

Excellent quality clothing and fit really beautifully around my growing tummy. These clothes will be great for work leading up to baby being born.
Sustainable clothing is the way forward and I’m so glad to have found some sustainable maternity wear.

26 de agosto de 2022
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Dear Case thank you so much for taking the time to leave such a positive review!! :)

Classificada 5 em 5 estrelas

Love it

Love it! Fit perfectly!!!

21 de agosto de 2022
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Hello, thank you very much for your review, we really appreciate it! Kind regards, Rachel.

Classificada 5 em 5 estrelas

Great products

Great products, exceptional quality, sustainable and environmentally friendly - what’s not to love! Will be wearing them long after maternity!

19 de agosto de 2022
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Hello, thank you very much for your review and lovely feedback, we really appreciate it! Kind regards, Rachel.

Classificada 5 em 5 estrelas

Excellent service

Excellent service
Thanks

19 de agosto de 2022
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Hello, thank you very much for your lovely review, we really appreciate it! Kind regards, Rachel.

Classificada 4 em 5 estrelas

Bought lovely maternity top

Bought lovely maternity top, good service. Just not long enough to fit the length of a tall woman in the bust area. Beautiful colour and fabric. So had to return.

18 de agosto de 2022
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Hello. Thank you for your review and great feedback for future customers, we really appreciate it. Kind regards. Rachel.

Classificada 4 em 5 estrelas

Beautiful quality, worth investing in

I bought a maternity T-shirt and both the quality and sizing are perfect. I have been able to wear it right up until the end of my pregnancy, while other brands started to get too tight. The fabric is lovely and I appreciate the ethical focus of the company. My only quibble (and why I am giving 4*) is that most clothes from IO are not breastfeeding friendly, so worth bearing this in mind when purchasing.

18 de agosto de 2022
Opinião espontânea
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Hello Francesca, Thank you for your lovely review and great feedback for future customers. We really appreciate it, Kind regards, Rachel.

Classificada 5 em 5 estrelas

Amazing dress and quality

Amazing dress and quality.

Very fast shipping; wonderful online store for pregnancy clothes.

17 de agosto de 2022
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Hello, thank you very much for your review and lovely feedback, we really appreciate it! Kind regards, Rachel.

Classificada 5 em 5 estrelas

Lovely clothes for Pregnancy...

I have bought two dresses for my daughter who is pregnant. Both have been very successful, good generous size. Lovely material. Delivery was good on both occasions, dresses in tissue paper and carefully packed. Very pleased with this company both for their service and more improtantly because their ethics.

16 de agosto de 2022
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Hello, thank you very much for your review and such lovely feedback, we really appreciate it! Kind regards, Rachel.

Classificada 5 em 5 estrelas

Buying the gift card was easy and…

Buying the gift card was easy and transparent. The delivery was a day late and seemed to be "out of control' with many messages that it would arrive soon and then nothing and the next day another delivery time given. It did arrive and was greatly appreciated DHL just seemed not as efficient as I am sure everyone would have liked.

4 de agosto de 2022
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg

Classificada 1 em 5 estrelas

Buyer Beware

Got my dresses and they didn't fit correctly... unfortunately I didn't read the fine print and went on summer vacation. I just tried to return for a different item and there are no exceptions to their 21 day return policy. Too bad the customer service doesn't match their quality of material...

28 de julho de 2022
Opinião espontânea
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Hello Cori
Thank you for your honest review - I can't identify you from your review so I am unable to look up the details of your order as we do offer some flexibility and store credit if your return is out of the returns period (and we do give you another 7 days on top of the 21 if you let us know) - if you want to contact us at theteam@baukjen.com, I would welcome the chance to look in to the details of your order and try and assist if possible.
With kind regards, Suzanne

Classificada 5 em 5 estrelas

Great quality clothing. An excellent find!

Lovely material and cut to all clothes. Sizes were spot on. Very happy with my purchases and will be back to buy more.

24 de julho de 2022
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg

Classificada 5 em 5 estrelas

Colour not as first image which must be…

Colour not as first image which must be edited to look more red/pink which is a shame. Colour in the picture if just the dress is more accurate, so more toned down and the blue. Gorgeous dress otherwise and comfortable fabric so I have kept it even though its not the colour I was after

24 de julho de 2022
logótipo da Isabella Oliver

Resposta da Isabella Oliver

Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg

Classificada 5 em 5 estrelas

Excellent customer service 🤩

Excellent customer service 🤩
Ordered a dress for my pregnant daughter & had it sent straight to her address in Hertfordshire via EVRi but there was a problem with delivery & parcel declared “lost” - Isabella Oliver immediately arranged a replacement order & hopefully my daughter will receive her dress very soon.

22 de julho de 2022
Classificada 5 em 5 estrelas

Isabella Oliver is my go to brand for…

Isabella Oliver is my go to brand for stylish, ethical and comfortable maternity wear. This dress doesn’t not disappoint and was perfect for the heatwave we had. The material is so soft and the print is stunning

22 de julho de 2022

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