Mixed feelings on this company. Mostly negatives. Positive - very fast and affordable shipping to Australia from the UK. Negatives - The organic wide leg jeans are simply an awkward and... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Easy checkout process and highly communicative regarding the order. My only issue is I did not realize the import duties were not included in the price or additional shipping fee and I received an ema... Ver mais
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I did not have any problems ordering online. The products arrived within a reasonable amount of time. I was a bit skeptical about the tights because upon initial inspection I didn’t think they would... Ver mais
A empresa respondeu
I’ve gone for the Isabella Oliver subscription with six garments. The items I’d picked came within a couple of days and I’m delighted with the quality of the clothes and the fabric. It’s making me fee... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Isabella Oliver is a London-based maternity brand, with a focus on environmental, ethical and sustainable style, that you can wear throughout your pregnancy and beyond. Our collections are defined by phenomenal eco-friendly fabrics that fit, flatter and grow as your body does. Our clothes are designed for you, designed for good. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.
Informações de contacto
LABS Atrium, The Stables Market, Chalk Farm Road, NW1 8AH, London, Reino Unido
- 0344 844 0448
- theteam@isabellaoliver.com
- www.isabellaoliver.com
3,7
Aceitável
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovely tops and fast delivery
20 de janeiro de 2023
Resposta da Isabella Oliver
Hello, thank you for your great review and feedback. We really appreciate it! Kind regards, Rachel.
Resposta da Isabella Oliver
Hello, thank you for your review and feedback. We really appreciate it! Kind regards, Rachel.
Great fabrics and just overall great…
Great fabrics and just overall great quality!!
21 de janeiro de 2023
Resposta da Isabella Oliver
Hello, thank you for your great review and feedback. We really appreciate it! Kind regards, Rachel.
Great all around
Initially, I did not receive a confirmation email but the staff quickly remedied the issue. As far as the products, they far exceeded my expectations and my wife loves them. The material is light and flattering while being worn both pregnant and postpartum.
13 de janeiro de 2023
Resposta da Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback.
Many thanks, Gregg
Efficient online retailer
Easy to order online, good product description, delivery was fast
9 de janeiro de 2023
Resposta da Isabella Oliver
Dear Becky, thank you for your review! We really appreciate it
Received item on the 9th December sent…
Received item on the 9th December sent back as not as expected and still now on 17th January waiting a refund. And have proof of postage!
Not good service when returning items.
Will make me think about ordering again.
9 de dezembro de 2022
Resposta da Isabella Oliver
Thank you for the feedback, we sincerely apologise for the refund delay, we understand frustration and we are working on being more efficient. Your refund has been processed and you will receive a confirmation shortly.
Wishing you all the best Damar.
The service (TheTeam) is very good
The service (TheTeam) is very good, bit the delivery took 17 calendar days, instead of promised 8 working days (I live in Northern Europe)…
13 de janeiro de 2023
Resposta da Isabella Oliver
Hello, thank you for your review and feedback. I am sorry your order took so long to arrive with you. If this does happen please feel free to contact us at theteam@baukjen.com and we can look into this for you. Kind regards, Rachel.
Great sweatshirt
Great material, well made, hope it will remain as lovely as it is after wash.
10 de janeiro de 2023
Resposta da Isabella Oliver
Hello, thank you for your great review and feedback. We really appreciate it! Kind regards, Rachel.
Fast delivery
7 de janeiro de 2023
Resposta da Isabella Oliver
Hello, thank you for your review and feedback. We really appreciate it! Kind regards, Rachel.
Lovely designs and reasonable prices…
Lovely designs and reasonable prices for the quality. Good fit and materials. Prompt shipping. Would definitely recommend.
11 de janeiro de 2023
Resposta da Isabella Oliver
Hello, thank you for your great review and feedback. We really appreciate it! Kind regards, Rachel.
Absolutely incredible service for…
Absolutely incredible service for renting a dress for a wedding at 30 weeks ! I have raved about it to many of my friends and I think it's genius ! Very sustainable, cost effective and just brilliant.
Well done.
7 de janeiro de 2023
Resposta da Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
Really happy!
Lovely options to choose from, easy ordering, fast delivery with good communication and nice quality fabric!
7 de janeiro de 2023
Resposta da Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
Sadly I still haven’t received the…
Sadly I still haven’t received the parcel. I appreciate it’s been the festive period but it seems Evri is a bad delivery company to use. I thought my bad experience with them delivering a parcel next day with ASOS two weeks late was just a one off but it seems this is the norm for them. I am also waiting for a Seraphine parcel too which is meant to be delivered by them. No idea when that will be either.
28 de dezembro de 2022
Resposta da Isabella Oliver
Thank you for the feedback and sincere apologies for the delays and we have sent you an update on your order. Wishing you all the best Damar.
Amazing Pregnancy Clothes
parcel arrived very quickly over the Chistmas holidays, beautifully wrapped - the item I ordered is of very good quality, I am very pleased with my first purchase !
29 de dezembro de 2022
Resposta da Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
Items weren’t shipped for a week
My items weren’t shipped for a week and therefore I didn’t receive them in time for my holidays. After calling up customer service I was advised there would be an effort to speed up delivery and I would receive a follow up email but I received no further comms
29 de dezembro de 2022
Resposta da Isabella Oliver
Thank you for feedback and we do apologise for the delay and we have emailed you with an update of your order. Wishing you all the best Damar.
So excited to wear my new dress
So excited to wear my new dress, which I can tell will be an item I live in Pre and post baby!
27 de dezembro de 2022
Resposta da Isabella Oliver
Thank you for the lovely feedback we really appreciate it, All the best Damar.
I haven’t received the products I…
I haven’t received the products I ordered
Edit: I've received them now, thank you! Apparently the delay was due to strikes, so not the company's fault.
25 de dezembro de 2022
Resposta da Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
Very good service
Ordered a dress which arrived very promptly. Liked the dress which was of very good quality. Emailed the company as the dress was in the sale and was for a Christmas present and I was concerned about the returns policy. They replied to the email immediately and in a very friendly manner reassured me that the returns policy was extended to the end of January. Very happy with the service and would definitely use them again.
15 de dezembro de 2022
Resposta da Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
My previous experience with Isabelle…
My previous experience with Isabelle Oliver was great - prompt email recognition of order, fast delivery, great products. Unfortunately this time I still don’t have my items and despite emailing to ask about their status I haven’t heard anything back.
12 de dezembro de 2022
Resposta da Isabella Oliver
Thank you for the feedback, we apologise for the delay and we have sent an email with an update. All the best Damar.
Very nice maternity clothes
Very nice maternity clothes, looked great on my daughter
12 de dezembro de 2022
Resposta da Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking to time to review us and leaving such positive feedback.
Many thanks, Gregg
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