JB Kind DoorsOpiniões 

302
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Doors arrived and were taken into a warm dry house but kept in their frames. We noticed the doors were scratched when we went to fit them and told the company. They said it has to be reported wi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered wrong doors opened one rang about an exchange no problem picked them up dropping new order off no problem no charges and full refund very smoothly done.customer service spot on doors ar... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rang on Friday at 4.30pm having forgotten to do an order for a valued customer. A lady in sales called Debra, took pity on me, and all resolved within hours. Doors with customer within 2 days. Br... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We at OakWood doors have worked with JB kind for years but since we have been dealing more with Jordan the level of customer service we receive has surpassed expectations. he will go over and above... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de portas
  2. Porta interior

Escrito pela empresa

JB Kind Doors supply via a network of builders merchants and online partners. Choose from over 200 different wooden door designs to suit all tastes and budgets. Contemporary and classic internal doors, external doors, fire doors and pocket door systems.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

302 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(302)

2 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great product well delivered …

Great product high quality with good finish protected well for transport
Square and straight!
Gentleman and companion (gorgeous dog) that delivered very helpful and courteous.

28 de agosto de 2024
Opinião espontânea
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Resposta da JB Kind Doors

Dear Pete

Thank you for taking the time to leave us a 5 star review.

We appreciate your positive feedback and are pleased to hear you are happy with your doors and our service.

Kind regards

The JB Kind Doors team

Classificada 5 em 5 estrelas

Very professional service

Very professional service

23 de agosto de 2024
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Resposta da JB Kind Doors

Dear Andy

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

Kind regards

The JB Kind Doors team

Classificada 4 em 5 estrelas

Great is a big word

Great is a big word ! Yes it was as you said , on time 👍🏻,,just received the door frame ( going to check it over now , known many people who used to work at burton

22 de agosto de 2024
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Resposta da JB Kind Doors

Dear James

Thank you for taking the time to leave us a review.

We appreciate your positive feedback.

Kind regards

The JB Kind Doors team

Classificada 5 em 5 estrelas

I was pleased with the rapidity of the…

I was pleased with the rapidity of the delivery which fitted into my tight time schedule. Delivery guy was friendly too, which always helps!

22 de agosto de 2024
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Resposta da JB Kind Doors

Dear Andrew

Thank you for taking the time to leave us a 5 star review.

We appreciate your positive feedback and are pleased to hear you are happy with our service.

Kind regards

The JB Kind Doors team

Classificada 1 em 5 estrelas

Delivery drivers make you get it out of van! Excuse of a customer service team!

I am appalled with the conduct of the delivery driver and the members of staff i’ve been in contact with at JB Kind.

I am happy with the product but little can be said for the customer service that they provide. Definitely not “excellence” as stated on their website. It’s a shame as the company has nice products but their customer service and delivery clearly lets them down as this is not the only complaint of the same nature that can be found on this site.

I had arranged for my teenage brother who was on school holiday to take delivery of an extremely heavy fire door while I was at work. The delivery driver made him get the door out of the van himself! The driver stated that he could not touch the door as it was kerb side delivery. I received multiple emails and text messages directly from JB kind stating delivering was to the property entrance not kerb side. My brother did his best to get the extremely heavy door out of the van without any assistance, he was then made to cross a road on a bend without being able to see when was safe to cross and with no assistance despite having asked the driver for help.

When making a complaint to JBKind I was called a liar by multiple members of staff. I was hung up on 3 occasions by Jenny and called a liar. I was also called a liar by another member of staff in accounts who refused to give his name at the end of the call.

Despite having agreed that the driver broke standard practice by allowing my brother to remove the item from the van and delivering it himself to the property entrance JBKind are continuing to deny any compensation or even an apology.

9 de agosto de 2024
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Resposta da JB Kind Doors

Dear Sophie

We are sorry that you are unable to accept our version of events and would wholeheartedly dispute the account being relayed here. Harassment of our team is not tolerated.

Regards

The JB Kind Doors team

Classificada 5 em 5 estrelas

Lovely doors great delivery updates and…

Lovely doors great delivery updates and lovely delivery man thank you

20 de agosto de 2024
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Resposta da JB Kind Doors

Dear Jennifer

Thank you for taking the time to leave us a 5 star review.

We appreciate your positive feedback and are pleased to hear you are happy with your doors and our service.

Kind regards

The JB Kind Doors team

Classificada 5 em 5 estrelas

Excellent service from start to end the…

Excellent service from start to end the driver was great

19 de agosto de 2024
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Resposta da JB Kind Doors

Dear Michael

Thank you for taking the time to leave us a 5 star review.

We appreciate your positive feedback and are pleased to hear you are happy with our service.

Kind regards

The JB Kind Doors team

Classificada 5 em 5 estrelas

Easy to order

Easy to order, was kept well informed by email & text about the delivery. Turned up on the correct date & time. Great service will certainly recommend your company!

19 de agosto de 2024
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Resposta da JB Kind Doors

Thank you for taking the time to leave us a 5 star review.

We appreciate your positive feedback and are pleased to hear you will recommend our company.

Kind regards

The JB Kind Doors team

Classificada 5 em 5 estrelas

Ordering my doors was very simple

Ordering my doors was very simple. The delivery date and time was communicated both by email and text messages. When the driver arrived he helped bring them into the house. Thank you Alexej, a credit to the business. Great customer service and care.

14 de agosto de 2024
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Resposta da JB Kind Doors

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We’re pleased to hear that you are happy with your doors and our service. We'll be sure to pass your kind words onto our driver Alexej.

Kind regards

The JB Kind Doors team

Classificada 5 em 5 estrelas

Very good quality doors and very good…

Very good quality doors and very good value ordered doors on the 3rd of August and had them delivered on the 13th . Driver was lovely although i thought he was going to faint I always offered to help and give him a drink but he declined respectfully. ( think it was the heat ) hope he ok as he was himself. Very satisfied customer and I will recommend ur company to my family and friends.

13 de agosto de 2024
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Resposta da JB Kind Doors

Dear Pauline

Thank you for taking the time to leave us a 5 star review.

We appreciate your positive feedback and are pleased to hear you are happy with your doors and our service.

Kind regards

The JB Kind Doors team

Classificada 4 em 5 estrelas

The door was delivered unannounced a…

The door was delivered unannounced a day early which was ok as there was someone in to take delivery. There was only one thin piece of wood pinned to one end as protection one had come off. The delivery driver put the door down on the unprotected end (top).
Fortunately the door appears undamaged and of good quality.

6 de agosto de 2024
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Resposta da JB Kind Doors

Dear Chris

Thank you for taking the time to leave us a review, it is much appreciated.

Your feedback is very helpful and will be passed onto our transport team to help them improve future deliveries.

Kind regards

The JB Kind Doors Team

Classificada 5 em 5 estrelas

Great doors at a great price and…

Great doors at a great price and excellent delivery service.
Highly recommended.

30 de julho de 2024
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Resposta da JB Kind Doors

Dear Neil

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We’re pleased to hear that you are happy with your doors and our service.

Kind regards

The JB Kind Doors team

Classificada 4 em 5 estrelas

Very experienced staff ,very helpful.

Very experienced staff ,very helpful.

26 de julho de 2024
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Resposta da JB Kind Doors

Dear Robbie

Thank you for taking the time to leave us a 5 star review.

We appreciate your positive feedback and are pleased to hear you are happy with our service.

Kind regards

The JB Kind Doors team

Classificada 5 em 5 estrelas

Internal knotty door

Great products with great service and delivery!

26 de julho de 2024
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Resposta da JB Kind Doors

Dear Stephen

Thank you for taking the time to leave us a 5 star review.

We appreciate your positive feedback and are pleased to hear you are happy with our service and your doors.

Kind regards

The JB Kind Doors team

Classificada 5 em 5 estrelas

The doors arrived on time and in…

The doors arrived on time and in excellent condition. The driver was very polite. I would definitely purchase further doors from this company and highly recommend the company.

24 de julho de 2024
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Resposta da JB Kind Doors

Dear Julie

Thank you for taking the time to leave us a 5 star review.

We appreciate your positive feedback and are pleased to hear you are happy with the quality of your doors.

Kind regards

The JB Kind Doors team

Classificada 5 em 5 estrelas

Very nice modern doors at a decent cost

Very nice modern doors at a decent price. The delivery process is excellent, keep you informed of delivery details and able to track delivery in real time and it’s 100% accurate. Very helpful drivers too
Thanks

23 de julho de 2024
Opinião espontânea
logótipo da JB Kind Doors

Resposta da JB Kind Doors

Dear Kevin

Thank you for taking the time to leave us a 5 star review.

We appreciate your positive feedback and are pleased to hear you are happy with your doors and our service.

Kind regards

The JB Kind Doors team

Classificada 4 em 5 estrelas

Great delivery drivers who delivered…

Great delivery drivers who delivered the door we ordered in a timely fashion and was extremely helpful when they made the delivery. If the review was for the company who I purchased the doors from, as you can’t buy direct from Jb Kind, I couldn’t say the same. They took my money then couldn’t supply the doors for 2 months. Still waiting on two of three doors still 3 weeks to go, sigh!!

27 de junho de 2024
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Resposta da JB Kind Doors

Dear Tobesb

Thank you for taking the time to leave us a 4 star review.

We appreciate your feedback and we are pleased to hear you are happy with your door and our delivery service.

Should you have any further queries with regards to the outstanding doors on your order then please feel free to give our office a call.

Kind regards

The JB Kind Doors team

Classificada 4 em 5 estrelas

Delightful Delivery Driver

Hi can I just say I have just met a delightful delivery drivers who delivered the door we ordered in a timely fashion and was extremely helpful when they made the delivery . I ordered the door on 29 th June and rang twice to find out about delivery which certainly went over the 3-5 working days I was hoping for . However your delivery driver has restored my faith in your company

11 de julho de 2024
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Resposta da JB Kind Doors

Dear Sally

Thank you for taking the time to leave us a 4 star review.

We appreciate your feedback and we will take a look into the delay on your order. We are pleased to hear you are happy with your door and our delivery service.

Kind regards

The JB Kind Doors team

Classificada 5 em 5 estrelas

Excellent service great quality and…

Excellent service great quality and price

10 de julho de 2024
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Resposta da JB Kind Doors

Dear Nathalie

Thank you for taking the time to leave us a 5 star review.

We appreciate your positive feedback and are pleased to hear you are happy with the quality of your doors.

Kind regards

The JB Kind Doors team

Classificada 5 em 5 estrelas

First class service

First class service, highly recommended. Delivered on the day at the time.
Thank you so much!

5 de julho de 2024
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Resposta da JB Kind Doors

Dear John

Thank you for taking the time to leave us a 5 star review.

We appreciate your positive feedback and are pleased to hear you are happy with our service.

Kind regards

The JB Kind Doors team

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