Doors arrived and were taken into a warm dry house but kept in their frames. We noticed the doors were scratched when we went to fit them and told the company. They said it has to be reported wi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered wrong doors opened one rang about an exchange no problem picked them up dropping new order off no problem no charges and full refund very smoothly done.customer service spot on doors ar... Ver mais
A empresa respondeu
Rang on Friday at 4.30pm having forgotten to do an order for a valued customer. A lady in sales called Debra, took pity on me, and all resolved within hours. Doors with customer within 2 days. Br... Ver mais
A empresa respondeu
We at OakWood doors have worked with JB kind for years but since we have been dealing more with Jordan the level of customer service we receive has surpassed expectations. he will go over and above... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
JB Kind Doors supply via a network of builders merchants and online partners. Choose from over 200 different wooden door designs to suit all tastes and budgets. Contemporary and classic internal doors, external doors, fire doors and pocket door systems.
Informações de contacto
Unit 2 Enterprise Way, S75 3DZ, Tankersley, Reino Unido
- 01283554197
- info@jbkind.com
- www.jbkind.com
4,2
Bom
302 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great company
Great company , great service , ordered my doors & received them when they said , 7 days 10/10
7 de março de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear Mrs Mac
Thank you so much for taking the time to leave us a 5 star review.
We're pleased to hear that you are happy with your doors and our delivery service.
Kind regards
The JB Kind Doors team
Internal glass door.
From ordering to taking delivery just very easy. Delivery was only a few days after ordering . Amy the driver was very friendly and helpful. Very pleased with the door . Thank you.
28 de março de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear Mrs Gentles
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We’re pleased to hear that you are happy with your door and our service.
We’ll be sure to pass your feedback onto our driver Amy.
Kind regards
The JB Kind Doors team
SUPERSTAR SARAH CRESSWELL!
Sarah Cresswell in the sales office is an absolute credit to your company!
Sarah went above and beyond to help me today very friendly staff member
5* service! will be ordering all future orders for our clients at Benchmarx Kitchens Carlisle from her! :)
Jen
27 de março de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear Jen
Thank you so much for taking the time to leave us a 5 star review and for your lovely comments about Sarah.
Your kind words have been passed on and we look forward to helping you again in the future.
Kind regards
The JB Kind Doors team
Positive experience
Door came a day early but luckily I was in. Delivery driver very friendly. Good quality nicer etching than other brands.
26 de março de 2024
Opinião espontânea
Resposta da JB Kind Doors
Thank you for taking the time to leave us a review, it is much appreciated.
We're pleased to hear that you are happy with your door and our driver's service.
Kind regards
The JB Kind Doors team
Excellent service very nice man that…
Excellent service very nice man that delivered the door thank you
22 de março de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear Sara
Thank you so much for taking the time to leave us a 5 star review.
We're pleased to hear that you are happy with your door and our delivery service.
Kind regards
The JB Kind Doors team
Absolute shambles of a conpany
Was promised a delivery in 3-7 days. Didn't even receive a dispatch message until the 9th day. The delivery was scheduled for Monday but on Sunday night they sent me another text message saying it was booked for Wednesday. Absolute shambolic company and I won't be buying their products from any supplier again.
Making sure it doesn't happen again is shocking. I'm now out of pocket after having to let someone down due to your incompetence at something as simple as scheduling in a delivery. Not to mention the door you delivered was chipped and in poor condotion
17 de março de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear Josh
We are sorry to hear that you have had a negative experience purchasing a JB Kind product.
We are aware of your query and can only apologise for the incorrect delivery message you received initially. This is something that we are investigating to ensure that it does not happen again in the future.
Kind regards
The JB Kind team
Great service
Great service. Lots of communication and was helpful on delivery. Overall I'd recommend
13 de março de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear Brad
Thank you very much for taking the time to leave us a 5 star review, it is much appreciated.
We're pleased to hear that you are happy with our service.
Kind regards
The JB Kind Doors team
Ordered via Wayfair
Ordered via Wayfair, order apparently went astray. Wayfair communication only via WhatsApp, that's crap why can't they talk to their customers! Over a week late caused a load of grief. Door quality fine.
11 de março de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear Mark
We are sorry to hear about your negative experience with regards to the purchase of one of our products via Wayfair. We can ensure you that your feedback will be passed on.
Kind regards
The JB Kind Doors team
Good company
Door arrived in good time with good communications throughout the morning on delivery. Delivery driver was pleasant. Looks like a good solid wooden gate. Not on the fence yet so can comment further but would definitely use the company again.
8 de março de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear Scotty
Thank you so much for taking the time to leave us a 5 star review.
We're pleased to hear that you are happy with your gate and our delivery service.
Kind regards
The JB Kind Doors team
Absolutely amazing
Absolutely amazing, swift and accommodating. Thank you very much guys.
6 de março de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear RenLuk
Thank you so much for taking the time to leave us a 5 star review.
We're pleased to hear that you are happy with your doors and our delivery service.
Kind regards
The JB Kind Doors team
Efficient and pleasant company
I have used JB Kind for several projects and always found them very efficient and especially if you need doors in bespoke sizes.
Their delivery service is excellent too with good communication prior to delivery so you don’t have to have someone wait around all day.
6 de março de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear Tim
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We’re pleased to hear that we've been able to help you with a number of projects and that you are happy with your doors and our service.
Kind regards
The JB Kind Doors team
Great company to deal with
Great company to deal with. We actually ordered through Door Giant but they came from JB Kind. The transport department were particularly helpful.
29 de fevereiro de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear Liz
Thank you so much for taking the time to leave us a 5 star review, it is much appreciated.
We're pleased to hear that you are happy with your doors and that our transport department did a great job.
Kind regards
The JB Kind Doors team
Delivery within window advise
Delivery within window advise
People who delivered took door to site for me nice guys thank you.
Unpacked 'Aria Primed Door' looked good being used for a Barn Door not fitted yet taking time as do not want to mess up (DIY pensioner)
20 de fevereiro de 2024
Opinião espontânea
Resposta da JB Kind Doors
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We’re pleased to hear that your delivery went smoothly. If you are happy to share a photo of the Aria door when fitted, we’d love to see it – please email us at info@jbkind.com.
Kind regards
The JB Kind Doors team
The company were very accommodating…
The company were very accommodating showing us around their showroom. They gave excellent advice and the ordering & delivery were easy and smoothly executed
18 de janeiro de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear Terry
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We’re pleased to hear that you found a visit to our Showroom beneficial and that everything went smoothly with your order and delivery.
Kind regards
The JB Kind Doors team
Looks to be a good quality product
Looks to be a good quality product
Delivered within time slot
Very friendly driver Very polite.
12 de fevereiro de 2024
Opinião espontânea
Resposta da JB Kind Doors
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We’re pleased to hear that you are happy with your doors and our service.
Kind regards
The JB Kind Doors team
Quick easy delivery
Quick easy delivery, driver was great, brilliant communication while waiting to be delivered
12 de fevereiro de 2024
Opinião espontânea
Resposta da JB Kind Doors
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We’re pleased to hear that you are happy with your doors and our service.
Kind regards
The JB Kind Doors team
Resposta da JB Kind Doors
Dear Catrin
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We’ll be sure to pass your feedback onto the delivery driver concerned.
Kind regards
The JB Kind Doors team
2x t&g doors Good quality product
Good quality product
Delivered within time slot
Very friendly driver Very polite
Would certainly recommend 👌
5 de fevereiro de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear Walter
Thank you for taking the time to leave us a 5 star review.
We’re pleased to hear that you are happy with your doors and our service.
We’ll be sure to pass your feedback onto the driver concerned.
Kind regards
The JB Kind Doors team
Very pleased
Very pleased, quick delivery and very helpful on the phone. Thank you
5 de fevereiro de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear Mr Harris
Thank you for taking the time to leave us a 5 star review, it is very much appreciated.
It is good to hear that you are happy with our service.
Kind regards
The JB Kind Doors team
Door compliance and installation.
The service from Toolstation was simple and delivered on time. The company supplying the door for Toolstation to distribute should have simply access to installation details and limitations to what can be done to the door! Ie how much material tolerances can be removed! And simply being able to down load the certification certificate like I can from other suppliers. I emailed the company asking for this and no reply which was disappointing considering this should be a must to provide evidence of the door I have chosen to use.
31 de janeiro de 2024
Opinião espontânea
Resposta da JB Kind Doors
Dear Steven
Thank you for your review.
We pride ourselves in always responding to requests for product information. Unfortunately, your specific enquiry does not recall any memory with our customer services team.
We have a duty and desire to provide information on trimming allowances, installation instructions, as well as the relevant certification.
If you could please e-mail info@jbkind.com with details of your order, we will liaise with Toolstation to ensure that all information required is provided.
Kind regards
The JB Kind Doors team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.