I have purchased from John Clark Audi several times over the years and have always received the best of service from Callum and the guys in used cars. This time I dealt with Warren and Craig who gave... Ver mais
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Leia as opiniões dos outros
I found exactly what I was looking for on the Aberdeen Audi website and from that moment on the buying experience was stress free. All questions were answered thoroughly and no hard sell tactics. The... Ver mais
A empresa respondeu
Excellent service as always from Tony Bourne & his team at Aberdeen Audi, they make everything easy to understand throughout the whole new car procees. This is my 5th car from them & I would recomm... Ver mais
A empresa respondeu
Mike Murray first spoke with us a few months ago and was very helpful in discussing the new Q3. So when we came to buy, we asked for Mike again. He has been great in being attentive and knowledgable w... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Concessionário de motos
- Mecânica automóvel
- Oficina de inspecção
- Serviço de motorista
Escrito pela empresa
Aberdeen Audi is part of the incredibly popular John Clark Motor Group, located just to the south of the city. Whether you are a new or returning customer, we are always happy to welcome you to our showroom on Abbotswell Road, in West Tullos. At our showroom we have a wide selection of New and Approved Used Audi cars for you to choose from and by visiting us today you can have a closer look at the models you are interested in. When you have made a decision, one of our staff members will be on-hand to organise a test drive for you. We also offer a range of aftersales support services that you can take advantage of throughout your Audi ownership. Whenever you need any help with your car we are here to make things as straightforward and stress-free as possible. With a fully-equipped, state-of-the-art servicing facility and MOT centre, we will make sure we get your Audi back on the road as quickly as possible. To find out more about Audi and the service John Clark can provide, come and visit us today.
John Clark Motor Group
Escrito pela empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Informações de contacto
Balmoral Business Park, AB12 3JG, Aberdeen, Altens, Reino Unido
- 01224 400500
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
"The place for your next Audi"
From 1st phone call all questions and answers were friendly and very professional. Craig the head salesman gave me a great part exchange deal as well as my own personal video of new car. Sales person Barry was very informative about my new car and took me out for a brilliant test drive. The team at Aberdeen Audi went above and beyond guiding me every step of the way, and here's the best part "no" sales pressure at all unlike some franchises. Absolutely recommend Aberdeen Audi and would not hesitate to use again. Thanks to all concerned. James.
2 de novembro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning, James.
Many thanks for your review and feedback, which I will ensure is passed on to Craig, Barry, and the management team at Aberdeen Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Professional and honest .
Professional and honest .
Good service and competitive pricing.
29 de outubro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning, Arif.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Mike is an exceptional sales person
Mike is an exceptional sales person. Vehicle is exactly what I need and service fantastic
1 de novembro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning, Dan.
Many thanks for your review and feedback, which I will ensure is passed on to Mike and the management team at Aberdeen Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
great customer service
great customer service, Warren made the whole process straight forward. Will make a return for next car!
1 de novembro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning, Lewis.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
You didn't match the agreed price we…
You didn't match the agreed price we did a deal on.
31 de outubro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Dear Mr Ewen,
Thank you for your feedback, we’re sorry to hear that you felt the agreed price wasn’t matched. We’ve looked into this and it appears there was an unintentional typing error in the original quote, which was quickly clarified and resolved before collection. We’re pleased that you were happy with your new car when you took it away, but we do apologise for any confusion caused by the initial misprint.
We always aim to provide clear and accurate information, and we’ll use this as an opportunity to double-check our processes to avoid similar misunderstandings in future.
If you’d like to discuss this further, please feel free to contact us so we can ensure everything remains clear and satisfactory for you.
Kind regards,
Excellent Service from Brian
Excellent Service from Brian
Brian Mason was absolutely fantastic throughout the entire process. He was honest, transparent, and made sure I was fully informed at every stage. His professionalism and genuine approach gave me complete confidence in the purchase. It was a pleasure dealing with him, and I’m very happy with my new car. Highly recommended!
28 de outubro de 2025
Opinião espontânea
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning, David.
Many thanks for your review and feedback, which I will ensure is passed on to Brian and the management team at Aberdeen Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great process from start to finish
Great process from start to finish. I would personally like to thank Calum, Ciaran and Dhruv. Ciaran was very helpful during the handover, explained everything and ensured the car was set up ready for me to drive off!
27 de outubro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Calum, Ciaran, Dhruv, and the management team at Aberdeen Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Audi Q2
The sales man was very good nothing was too much trouble went above and beyond what I would say is £200 for admin fees is a bit steep
28 de outubro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning, Kenneth.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Communication was great every step of…
Communication was great every step of the way from initial order to delivery of the new car. Every query and questions was answered without fuss which made the experience of purchasing through Aberdeen Audi a pleasure, highly recommend and great deal on the purchase too.
23 de outubro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning, Barry.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Good experience
Good experience. Although I asked for an email regarding a phone conversation about the timing belt and haven't recived it.
26 de outubro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Quality Service from Aberdeen Audi.
We are well satisfied with our Q5 return and new EV Q4 car purchase. The whole Audi Team - Sales / Finance / Car Hand-over / Reception Staff / Management all played a good, positive part in what became a good and efficient car return and new car purchase experience.
26 de outubro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning, Alan.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Nice sales rep and attentive service…
Nice sales rep and attentive service without being OTT.
24 de outubro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning, Neil.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Too many forms/emails/telephone calls…
Too many forms/emails/telephone calls etc
23 de outubro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good afternoon,
Thank you for taking the time to share your feedback. We truly appreciate your input and will review your comments carefully to see how we can improve. Your experience matters to us, and we hope to have the opportunity to serve you even better in the future.
Kind regards,
John Clark Audi
exceptional team
Once again Gordon and Dale did an exceptional deal for us , and we came away feeling very happy about our new purchase . They are a credit to the company .
20 de outubro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning, Jennifer.
Many thanks for your review and feedback, which I will ensure is passed on to Gordon, Dale, and the management team at Aberdeen Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Easy, straight-forward experience
Second time using Aberdeen Audi and purchasing a car was a very easy, straight-forward process with them. Sales people were friendly, we asked to look inside a car on the day, took it for a test drive and placed the order. The sales rep (Barry Downie) was great at communicating and advising any steps required, the whole experience was faultless. Highly recommend.
7 de setembro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Barry and the management team at Aberdeen Audi. We are delighted that your experience has been a positive one. Kind Regards, Lisa
Easy to deal with
Easy to deal with, good warranty package.
Warren was very helpfull.
Any issues with the car was dealt with before picking it up.
I felt the paperwork was a bit complicated.
21 de outubro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Warren and the management team at Aberdeen Audi.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Excellent service from Gordon Rough
Excellent service from Gordon Rough, very helpful and patient when assisting me with the purchase of a new car. Also great assistance provided by Aaron.
21 de outubro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at Aberdeen Audi. We are delighted that your experience has been a positive one. Kind Regards, Lisa
Warren was ace
Warren was ace. He found the perfect car for me and kept his promises. Great integrity.
17 de outubro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Warren and the management team at Aberdeen Audi. We are delighted that your experience has been a positive one. Kind Regards, Lisa
Staff were friendly and helpful
Staff were friendly and helpful, didn't feel pushed which is why I'll buy a car.
17 de outubro de 2025
Resposta da John Clark Motor Group - Aberdeen Audi
Good afternoon Nicola, Many thanks for your review and feedback, which I will ensure is passed on to the team at Nissan Aberdeen.
We are delighted that your experience has been a positive one. Kind Regards, Lisa
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