John Clark Motor Group - BMW Motorrad Aberdeen Opiniões 

166
•
TrustScore: 4 em 5

4,0

Wellington Road, West Tullos, AB12 3EW Aberdeen, Altens, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Looking to upgrade to a new motorcycle I popped into the Dundee dealership to discuss trade in and purchase options with Jim McGouldrick (actually based out of Aberdeen but covering Dundee branch that... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Working with Jacky Chan was an absolute pleasure! Jacky is diligent and professional. The best part - Jacky and John Clark Team stayed in touch with me the entire time, which only made the experience... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve purchased three BMW motorcycles from Simon at BMW Motorrad Aberdeen. I cannot recommend them enough to anyone looking for absolutely top notch service. All three purchases were problem free with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We always get great help & service from John Clark. SMS & updates on what's happening with the vehicle & sound advice too. We foolishly had a Bosch turbo replaced at the Bosch centre - which wasn't... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Concessionário de motos
  5. Mecânica automóvel
  6. Oficina de inspecção
  7. Serviço de motorista

Escrito pela empresa

Located on Wellington Road in West Tullos we are just a ten-minute drive from Aberdeen city centre and very close to the A90, making us easily accessible from anywhere in the east of Scotland. With state-of-the-art facilities at our dealership and service centre, bringing your BMW motorcycle to us will mean you can take advantage of our MOT testing service, pre-season checks, body repairs and maintenance work, as well as new tyre fittings. All of our expert technicians have been directly approved by BMW and we only used approved BMW parts, so you know that your motorcycle will be getting exactly what it needs. Come and visit us today to and our friendly staff will be on hand to help you. Alternatively, give us a call or submit an online enquiry form and we will get back to you with a quote as soon as we can. We look forward to seeing you soon.

John Clark Motor Group

Escrito pela empresa

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Informações de contacto

  • Wellington Road, West Tullos, AB12 3EW, Aberdeen, Altens, Reino Unido

  • 01224 335 577

4,0

Bom

TrustScore: 4 em 5

166 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(166)

2010 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very happy with service from this…

Very happy with service from this company, the Salesman Jim was very helpful from start to finish,Dident pressure me with the deal on the table.
Very happy thank you.

Regards Jon.

7 de fevereiro de 2023
Opinião espontânea
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Afternoon Jon,

Many thanks for your review and feedback, which I will ensure is passed on to Jim and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Classificada 5 em 5 estrelas

Great service from John Clark BMW…

Great service from John Clark BMW Aberdeen as always.

22 de dezembro de 2022
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Classificada 1 em 5 estrelas

Not what you expect from BMW

Poor experience. Enquired on a late plate used vehicle advertised on the BMW website. Subsequently established the vehicle is not in stock so they could not provide a video presentation in a timely manner which was important as this was a distant purchase. To cap things off they unapologetically raised the price of the used car by £3000 in 48 hours. Just poor!

29 de janeiro de 2023
Opinião espontânea
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good morning AKP,

Many thanks for your review and feedback which I will ensure to pass on to our team in Aberdeen.

Kind regards,

Julie

Classificada 5 em 5 estrelas

Pleasant and knowledgeable sales man

Pleasant and knowledgeable sales man. Kept informed about car progression to production.

8 de maio de 2022
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Morning Chris,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Classificada 1 em 5 estrelas

Demanded payment whilst working

Demanded payment whilst working. Only 30 pounds no trust I would pay it. Said would do Monday. Then said keeping car , how ridiculous. Extremely rude over phone. On that experience never give them business again. Smirking down phone. Helpful initially but poor service on so many aspects . Overcharging!

13 de janeiro de 2023
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good morning Margo,

Many thanks for your review and feedback. I am sorry your experience has not been a more positive one and I will ensure to pass this back to our team.

Kind regards,

Julie

Classificada 1 em 5 estrelas

Awful aftercare

After three months since I bought my BMW from John Clark, I'm still waiting for the sale manager to call me back due to issues with my car. I sent lots of emails and phone calls, but they said they would investigate and update me regards my issues.

3 de outubro de 2022
Opinião espontânea
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good morning Stan,

Many thanks for your review and please accept my apologies for the delay in your receiving a reply.

I will pass your feedback on to our team and ask them to contact you.

Kind regards,

Julie

Classificada 5 em 5 estrelas

From viewing the car to picking it up…

From viewing the car to picking it up excellent service

4 de novembro de 2022
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good morning,

Many thanks for your review and feedback which I will ensure is passed back to our dealership team.

Kind regards,

Julie

Classificada 5 em 5 estrelas

Audi R8 was in to have some corrosion…

Audi R8 was in to have some corrosion on a rear panel fixed. Work was quoted cheaper than other options locally and was done to Audi standard being the official bodyshop. Also had them replace black Audi badges with original chrome ones - managed to find OEM ones and got it all taken care of. Kept up to date throughout and work completed on schedule.

28 de novembro de 2022
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good morning,

Many thanks for your review which is very much appreciat4ed and I will ensure to pass this on to our dealership team.

Kindest regards,

J

Classificada 3 em 5 estrelas

Car Great, Communication Not So Great

The car I cannot fault, but my overall experience from order to delivery was poor. I think this was down to poor communication, lack of attention to detail, and even today, asking for a review my name is not spelt correctly. An issue raised before, during and after sale. I have had one call from the day of collection and that was not to ask how I was enjoying my new vehicle. Detail, and communication is key to repeat sales in my opinion. This is the second new vehicle I have bought from Aberdeen Audi and the experience has put me off returning.

29 de outubro de 2022
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good morning,

Many thanks for your review and feedback which is very much appreciated and I will ensure to pass this on to our team.

Kindest regards,

Julie

Classificada 5 em 5 estrelas

Excellent service

5 de novembro de 2022
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good afternoon,

Many thanks for your review and feedback which is very much appreciated and will be passed on to our team.

Kindest regards,

Julie

Classificada 5 em 5 estrelas

Managed to meet my needs

21 de outubro de 2022
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good afternoon,

Many thanks for your review and feedback which is very much appreciated and will be passed on to our team.

Kindest regards,

Julie

Classificada 5 em 5 estrelas

Highly recommend!!!

That’s my third purchase from John Clark bmw Aberdeen. All cars been specially found and chose to satisfy my needs and personal expectations. Lewis is the one who has been dealing with me and I can’t appreciate his work more. Very professional approach to the customer, from the very first moment I walked in the bmw dealership. He always goes extra mile looking after his customer. He has great knowledge about all the cars and current stock. Lewis is very fair with the deals and always have time and answer to all your issues. I highly recommend Lewis as a person of contact regarding the purchase of ur new vehicle. Big thanks to John Clark Bmw Aberdeen for yet again great experience!!!!

12 de outubro de 2022
Opinião espontânea
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good morning,

Thank you for taking the time to leave us a review, I will be sure to pass this onto Lewis and the team.

Kind regards,
Linsey

Classificada 5 em 5 estrelas

Excellent Customer Service

We had an excellent experience with John Clark, with special mentions to Doug Coull & Adam Barry for making our experience so enjoyable. There were obviously delays with our order, however the staff at John Clark Aberdeen were so proactive and helpful throughout our order journey.

26 de julho de 2022
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Dear Alasdair,

Thank you for your 5 star review and feedback which I will ensure is passed on.

Kind regards,
Tom

Classificada 5 em 5 estrelas

Awesome customer service and incredibly…

Awesome customer service and incredibly quick delivery!

7 de junho de 2022
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good afternoon,

Thank you for your feedback and review which I will ensure is passed on to our team.

Kind regards,

Julie

Classificada 5 em 5 estrelas
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good afternoon,

Thank you for your review which is much appreciated and I will ensure this is passed back to our team.

Kind regards,

Julie

Classificada 5 em 5 estrelas

Professional service.

Nick Garvie (Senior Sales Executive) was extremely professional and personable. Great to deal with. I had thoroughly researched the vehicle prior to visiting the showroom. Nick was very knowledgeable about the features of my preferred car. He was of great assistance in selecting the features/packages most suitable for my needs. At no time did I feel in any way pressured during the sales process. Would not hesitate to deal with Nick again.

31 de março de 2022
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good afternoon,

Thank you for your review and feedback which I have passed on to our team.

Kind regards,

Julie

Classificada 5 em 5 estrelas

BMW X5 Renewal

I have recently upgraded to a new BMW X5 with John Clark Aberdeen, I was not actively looking for a new deal but was initially contacted by their Business Development Manager enquiring if I would be interested in a new deal and what would I find appealing in a potential upgrade. I was subsequently offered a very competitive deal on a brand new vehicle which met with my full expectations. I found the level of customer service through John Clark exceptional with the entire process managed very efficiently with a seamless customer handover.

20 de março de 2022
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good afternoon,

Thank you for your review and feedback which I will ensure is passed on to out team.

Kindest regards,

Julie

Classificada 5 em 5 estrelas

I have dealt with Jim McGouldrick and…

I have dealt with Jim McGouldrick and Nick Garvie many times and they are excellent at their jobs. Very helpful and straight forward to deal with. Outstanding service.

18 de março de 2022
logótipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good afternoon,

Thank you for your Trustpilot Review and feedback which I will pass on to the team.

Kind regards,

Julie

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais