John Clark Dundee has been our default dealer for the past 15 years. Service and courtesy has been flawless, and it has been a pleasure to deal with all the staff. Any concerns, no matter how slight... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Recently visited John Clark, Kings Cross Rd Dundee. Was helped by Robbie from parts who went above and beyond to help us when we had trouble with a charging point. He sourced the part which was de... Ver mais
A empresa respondeu
Recently purchased an R1250RS from here. Ryan westwater provided a very good service, answering all my questions, quite a few, providing a walk around video and put my mind at ease about making the pu... Ver mais
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Been a customer since 2015 ,when I bought my first BMW S1000rr, and now on my second S1000r, always been treated well including all servicing too. Topped off recently with an invitation to take part... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Concessionário de motos
- Mecânica automóvel
- Oficina de inspecção
- Serviço de motorista
Escrito pela empresa
John Clark Tayside is an Authorised BMW Motorrad Dealer, offering a wide range of high-quality new and used bikes as well as a range of maintenance services to keep your BMW bike in pristine condition. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the surrounding area because of our close proximity to the A9 and M90. You can come and visit our showroom today to get a closer look and feel for the full range of BMW bikes. Our BMW motorbike experts will be on hand to talk you through our current stock and can book you in for a test ride today. The BMW Approved Service Centre we have on site will be available to you throughout your ownership and we guarantee to only use approved BMW parts should we need to replace anything on your bike. To find out more information and ask any questions, come and visit us today at our showroom. We look forward to welcoming you soon.
John Clark Motor Group
Escrito pela empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Informações de contacto
Kings Cross Road, Dundee, DD2 3PT, Dundee, Scotland, Reino Unido
- 01382 815 993
4,1
Bom
232 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The job itself was done to the standard…
The job itself was done to the standard I expected. But the car washing leaves a lot to be desired
29 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Hi Phil,
We appreciate you taking the time to provide us with your feedback, unfortunately your review has come through to our Motorrad dealership who only deals with bikes and as you have mentioned a car this is not the correct team for your feedback. If there is a way to change the dealership on your review we would really appreciate it as every reviews counts for us.
We are sorry we can not assist you,
Kind regards,
Kate
Excellent service department
Service department very easy to work with, every question answered and a pleasure to visit for my repairs.
Excellent service.
30 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning Garry,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
John Clark Dundee Excellent Service as…
John Clark Dundee Excellent Service as always big thanks to the staff at the motorcycle department
30 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning John,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
BMW Motorrad Tayside
I recently purchased from your BMW motorrad tayside dundee and would like to say thank you for the purchase and thank you to ryan the salesman who kept me updated with everything and was a pleasure to deal with and would highly recommend thanks again.
29 de maio de 2024
Opinião espontânea
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Very good service!
Friendly, helpful and efficient staff. Explained things clearly. In huge contrast to another BMW dealer in Warrington that I have had the misfortune to have to deal with.
13 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning Neil,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
It’s class service
23 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Motorcycle was in for nearly a week…
Motorcycle was in for nearly a week before it was even looked at , then on hand over I was given a different motorcycle , again a wee bit more communication with customers as had to engage contact first
11 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Hi,
Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of service we strive to provide and I would like to apologise on behalf of the team.
To this end, I have passed your feedback to our Management Team for review.
Kind regards,
Kate
buying some bikes
Very happy with the whole process, very professional work by Ryan Westwater, thank you
13 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Ryan and the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning Lisa,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Great service and very pleasant staff
10 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning Mr Fife,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning Alan,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
great staff
I like the staff, always helpful and polite. I didn’t like that I had to wait 2 weeks for a diagnosis of broken front springs that took less than 2 mins when I finally got there. I wasn’t pleased, but didn’t make a fuss, that when the mechanic came to replace the springs I was charged over £200 more to release some fixings that were corroded. I essentially had a quote for the job not an estimate. If there was a chance of extra expense on what is a fairly straightforward job, then that should be made clear.
1 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Dear Mr Norman,
Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of service we strive to provide and I would like to apologise on behalf of the team.
To this end, I have passed your feedback to our Management Team for review.
Kind regards,
Kate
Bike Service
My bike was in for a service and a new front tire. Kept well informed and job was done well and on time.
I would highly recommend.
8 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning David,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Work carried out - excellent …
Work carried out to an excellent standard on my BMW RT motorcycle. MOT’d and a new rear tyre fitted including a thorough technical discussion about the shaft drive system. I know that when I talk to Andy and the mechanics they are extremely knowledgeable and take pleasure in looking after a client of many years.
6 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning Gwaine,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Exceptional sales service!
The sales service was exceptional throughout, from my initial visit to view the stock in Tayside, to the final collection of my new bike.
The lack of pressure to purchase is so important, as is the clear guidance and information given, the handover process was also smooth while at the same time being extremely helpful and informative.
19 de abril de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning Allan,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Being courteous and friendly
They made a good job of my bike in for a recall. Service Dept was very helpful. Not so happy with the sales asked if I could see second hand bikes was told there on internet never saw them yet disappointed there, is this usual practice for sales,
29 de abril de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning Michael,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Brilliant service as usual
Brilliant service as usual. Staff always helpful. I can’t praise them enough
Thank you!
3 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning Michel,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
excellent service as usual
excellent service as usual - easy to arrange service and MOT appointment, confirmation the day before by phone to check and confirm, work proceeded quickly on the day of the appointment, pick up very straightforward
3 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning Neil,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
12000 mile service …
I booked the bike in over the phone through the call centre. Andy from Dundee called me the day before it was due to confirm exactly what was required.
Bike was dropped off. They carried out the work exactly as asked. Reasonable price considering a main dealer. Very happy.
25 de abril de 2024
Resposta da John Clark Motor Group - BMW Motorrad Tayside
Good Morning Roderick,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
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