A very straightforward and professional interaction with Lee. He was proactive and responded to my questions and emails quickly. The whole process was seamless and Lee turned up on his day off for the... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
A very straightforward and professional interaction with Lee. He was proactive and responded to my questions and emails quickly. The whole process was seamless and Lee turned up on his day off for the... Ver mais
A empresa respondeu
Excellent service from start to finish. I recently purchased a new vehicle from BMW Tayside and was extremely impressed with the whole experience. From the moment we first visited the dealership, we... Ver mais
I collected my new iX1 on the 16th September and as this was my first EV I was very anxious and nervous. Lee Finnegan the sales executive was in charge of the hand over and he immediately took awa... Ver mais
A empresa respondeu
Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... Ver mais
Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.
Escrito pela empresa

All Our Vehicles Are John Clark Approved

Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, Reino Unido
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Scott Gray explained everything and made buying the new car easier than I thought it would be We were kept up to date at every new event in the process Thanks Scott

Resposta da John Clark Motor Group - BMW Tayside
I had the most wonderful salesman, Scott Gray. My vehicle took long however Scott kept me informed all the way. I appreciated it very much.

Resposta da John Clark Motor Group - BMW Tayside
Excellent service well looked after by the staff, especially Scott 10 out of 10

Resposta da John Clark Motor Group - BMW Tayside
Seamless sale from start to finish. Alistair was great, kept me updated and informed all the way through the process

Resposta da John Clark Motor Group - BMW Tayside
Everything went so smoothly The sales executive Mr Grant was brilliant. When we took the delivery the customer service team looked after us well.

Resposta da John Clark Motor Group - BMW Tayside
The experience was great from start to finish, from the receptionist, to the sales people, all were happy to help service my needs.
I ended up with the car I wanted at the price I needed.

Resposta da John Clark Motor Group - BMW Tayside
the salesman lee and the manager glen were very professional,they made the whole experience very good on purchasing my new vehicle

Resposta da John Clark Motor Group - BMW Tayside
The team were great from the sale to driving off in the new car - every step from trade-in, finance, and handover. Well done David amd Heather for making it a hassle free experience.

Resposta da John Clark Motor Group - BMW Tayside

Resposta da John Clark Motor Group - BMW Tayside
David was brilliant and explained everything, made the process really easy

Resposta da John Clark Motor Group - BMW Tayside
Myself not being very good with tec the guys were very helpful and handover experience was good.

Resposta da John Clark Motor Group - BMW Tayside
David was great throughout. The slight disappointment was the paint not being touched up as agreed on door. I had to buy a touch up pen to sort which I shouldn't have had to.

Resposta da John Clark Motor Group - BMW Tayside
Booking car in for a service and MOT. Staff very accommodating during the booking by phone and arrival.
£350 service carried out and quick short video received by me around some further works. This was carried out early morning. This is where it gets a bit tricky. On the video the engineer advise that some tyre damage occurred which would be a fail at MOT. 4 hrs later they put the car through the MOT which it duly failed. I never received a call or seen the video until later in the day. Is it good customer service to put the car through the MOT knowing it would fail? Good level of work to be carried out too- tyres and bushes £2500 which they missed out on. Poor taste left and when the Service Manager starts stating “we had a contract” you know they botched up. Lost two grand of work over £54 MOT. This type of practices move people away from franchise dealers. Be on your toes folks, your money is what they want at the cost of customer service.
Update- John Clark managed to upload the incorrect mileage during the MOT. DVLA advised me and it was corrected by the garage or it would be done to the customer to prove an error at the garage occurred. If you are using this garage pay attention and have your wits about you.
Lee was very good, very professional. Explained everything thoroughly. Had good knowledge of the product and friendly manner

Resposta da John Clark Motor Group - BMW Tayside

Resposta da John Clark Motor Group - BMW Tayside
We have just bought a new BMW from John Clark Dundee & service,advice was brilliant, no sales pressure & enjoyed the experience of buying my new car with them

Resposta da John Clark Motor Group - BMW Tayside
Great customer service from Jordan. Made the whole experience easy and straightforward. His communication was excellent and really helpful and friendly!

Resposta da John Clark Motor Group - BMW Tayside

Resposta da John Clark Motor Group - BMW Tayside
Absolutely brilliant service from start to finish. Lee was very likeable and I trusted him immediately!

Resposta da John Clark Motor Group - BMW Tayside

Resposta da John Clark Motor Group - BMW Tayside
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