John Clark Motor Group - John Clark Škoda Dundee Opiniões 

We bought our car through John Clark, it was very long winded for a car in stock, it took two or three weeks of chasing people for even a delivery date. Since we got the car they haven’t forwarded any warranty details or the boot badges we were promised, no one replies now we’ve bought the car which I find terrible customer service for a supposedly large main dealer.

Absolutely livid that we were duped into the purchase of a Vauxhall Crosland motor reg LP22 SNV under the proviso that the vehicle was fully serviced and MOT'd for one year. We were home a few days before we started checking everything only to find the car was last serviced in 24th Feb of 2025 and the MOT was until August 22nd 2026. Why were we not told the truth about the vehicle, arrangements to correct this were not put in place and we drove off with a car that was not as stated in the purchase. Further we have not been furbished with a record of previous owners.
John Clark have arranged for an MOT and service but not until the 18th of March whereupon if anything happen in the interim it would leave us liable if it came within the bounds of not being serviced.

Found my car on the website, went through the app asking questions. Received a phonecall about 45 minutes later from the sales team, Stuart jack . Placed a refundable reserve and organised to come to the garage to see the car in the next few days.
Surprised on the size of the place and how efficient the staff were. Was shown the car, even left to look around the car without a sales rep. Test drive felt enough without feeling rushed. After numbers/offer was given, my wife and I were left to discuss it on our own with no pressure.
Was updated on every step, and organised a time to pick up the car that suited me.
Overall I had a good experience, my wife and I would like to use this car garage again in the future.

Thankyou for the help Stuart.

Just great looked after everything explained

Excellent customer service by Kerry highly recommend John Clark Skoda no sales pressure at all given time to decide and make sure the choices made was right for us

Yes it's doing very well .Rachel who helped me a l

Excellent very pleased with the Skoda Fabia we bought Stuart was very helpful to us and informative

Great communication from Kerry throughout the process and on the day of the handover. Despite a delay on transacting the payment, he was attentive and patient and nothing was too much bother. Follow up after re' the service history great .....

Salesman was very good and wasn’t pushy like some

This is our second car purchased from John Clark group and we would definitely buy again.
The car was clean and just what we were looking for. The staff were professional and friendly.
What more can a customer ask for :-)

So helpful and honest, made the buying experience so easy and calm

The main positive was the assistance given to me by my Sales Executive, Kerry. He could not have been more helpful and talked me through all the online paperwork that had to be completed and signed. There seems to be an assumption that every customer has the IT knowledge and experience to do this but certainly in my case, that is not correct! Kerry assisted me from selecting a suitable vehicle to the eventual handover and I could not fault his professionalism throughout the process.

I had done my research online, I was looking for a nearly new Skoda Karoq 1.5 sel automatic in grey, so I visited John Clark Skoda Dundee. If you haven't been before it's like a high end shopping centre but for cars. I walked into the Skoda shop which had all the cars beautifully displayed. I spent some time looking around the Karoq on display, nobody bothered me. When I was ready I went to the office and asked to speak to a sales executive, after a quick check the car wasn't currently available but would likely be available soon. I said I would like to buy it on PCP and I explained how much deposit I had and how much I wanted to pay monthly. After a check with her manager I was told that there was a great Skoda deal on the Skoda Karoq in the showroom, which was an exact match to my request, was available. I arranged a test drive the next day, in the car from the showroom, and it was amazing. I paid a deposit and collected the car a few days later. All the paperwork is sent to you via the customer portal. I read and signed everything on my pad, it is incredibly easy and needs to be completed prior to your collection date. Oh and yes the car does come with an umbrella and an ice scraper in the fuel cap. I'm still finding out amazing things about my car every day, two cylinder mode when driving below 40 mph, who would have thought. If you want a 5 star experience in a relaxed environment with no pressure go to John Clark Skoda 11 Broomfield Road Dundee.

I would highly recommend John Clark if you are looking for a quality car. I bought a 2025 VW Touareg (8 months old) for a very good price. I was dealt with very professionally from the initial viewing by Sales Manager Stuart Jack who oversaw every part of the deal from the outset. My new car was ready for collection at the agreed date and time and all the necessary documentation was send via email in the interim. The only slight issue for me was that I added the option of a garage applied ceramic coating for £400. I was not overly impressed the standard of finishing as a number of surface scratches which were highlighted at the point of sale were still visible, so clearly, no paint prep had taken place. That aside, no complaints whatsoever.

From our arrival at Dundee Railway Station, where Jenna collected us, to the handover of our new car the following day, the John Clark team were consistently professional, helpful, and efficient. The bright, welcoming environment and genuinely supportive staff made our decision-making process much easier.
We were particularly impressed by the assistance provided by John (Sales Manager), Jenna, Alasdair, and this must also include Russell, whom we had met previously regarding a car purchase for our son.
Well done to the John Clark Škoda team for your outstanding service and efficiency. It was a pleasure dealing with you, and we highly recommend your dealership.

Stuart was first class in helping me with picking the right car and was helpful all the way.

Sales excellent service could be quicker everyone helpful

Stuart Jack was great from start to finish with regular phone calls and emails, and when I met him in person, initially for the test drive and later to finalise the deal he was friendly, polite and personable.

Jenna Keaman was excellent as a representative of the company from my initial call to the completion of handover. In fact, all the staff I dealt with were friendly, professional and helpful.
Even the error in pricing was dealt with in the right way.