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Jubilee Web HostOpiniões 

146
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TrustScore: 4.5 em 5

4,5

Empresa de hospedagem na Web
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was assisted by a very great lady called Charity K; she was very professional, and I was able to find a solution quickly without stressing. I had forgotten my password and didn't even know I had sec... Ver mais

Classificada 5 em 5 estrelas

One of the best web hosting companies in Uganda. You are hosting several websites and web systems for us, and we truly commend your reliable services and support. Keep it up! #EmmanuelRobert

Classificada 5 em 5 estrelas

I use Jubilee Web Host for Hosting I am happy with my choice. Actually, over the years I have seen the worst. A lot of companies that are just trying to catch new customers while they charge a lot of... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I think your waiting time should be increased, you cant simply delete someone's site just because they failed to renew their hosting with you, as long as the domain hasn't been transferred from your... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de hospedagem na Web
  2. Website Designer

Escrito pela empresa

Cheap, Fast, Secure and Reliable Website Hosting, Reseller Hosting, VPS Hosting, Dedicated Hosting, Website Design, Website Security, Domain Names and SEO Services in Uganda, Africa and World Over with 24/7 Customer Support, 99.99% Uptime and 45 Days Money Back Guarantee.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

146 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(146)

13 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 3 em 5 estrelas

Service is relatively Fair

13 de outubro de 2023
logótipo da Jubilee Web Host

Resposta da Jubilee Web Host

Dear Customer,

Thank you for your review of Jubilee Web Host.

We pledge to offer an even better service.

Best Regards

---

Jubilee Web Host Team

Classificada 3 em 5 estrelas

Increasing prices

Your company is not doing bad. But am really not happy with the way you are increasing your prices. It's not fair at all, I may be forced to give up in the near future.

4 de julho de 2023
Classificada 4 em 5 estrelas

Customer support is top notch

Customer support is top notch
I was provided with excellent technical support while registering a hosting services. I liked how professionally and smoothly the process was handled

11 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Shortest time given before deleting site.

I think your waiting time should be increased, you cant simply delete someone's site just because they failed to renew their hosting with you, as long as the domain hasn't been transferred from your servers, why would you delete. Now i have to design the website again.
you should wait atleast 2 years, especially due to how the economy is these past two years. But my website was deleted just one year and yet my domain was still with you so i would have been expected to renew. but you guys just deleted, bad bad bad.

11 de outubro de 2022
logótipo da Jubilee Web Host

Resposta da Jubilee Web Host

Dear Hamuza,

Thank you for taking some moment off your valuable time to rate and review our services. We sincerely appreciate it and can never take it for granted.

Whereas we would have loved to keep dormant/inactive accounts for two or more years as per your request or expectation, we find this a bit tricky for the following reasons:

1) cPanel, the hosting control panel we use on our Linux servers changed the billing model for their licenses. Unlike many years back, today cPanel bills based on the number of accounts existing on the server. Keeping tens of thousands of unsubscribed hosting accounts on our servers would only help to increase Jubilee Web Host's cPanel license costs when the company is not generating revenue from such accounts. Of course, the cPanel license is just a single example but there are other software licenses we use on these servers whose costs are dependent on the number of accounts on the servers. Not forgetting the strain that would be placed on the server resources like storage, RAM, computing power etc by these unsubscribed accounts. Therefore, leaving unsubscribed accounts on servers for two years would be a very bad business idea.

2) We are bound by industry standards and international, national and company-specific policies and best practices. It would for example be against international and national data retention policies for us to keep your data for two years without your consent. Of course, in this case, the consent would be in the form of a continuation of subscription or a request to us to extend your grace period. Otherwise, in the situation where you just keep quiet even after the several reminders we send, it becomes quite tricky.

In light of the above, we are sorry but we may not keep an unsubscribed hosting account account as per your request/expectation. We encourage you to always renew your subscription in time, and in the event that you are unable to renew in time, our sales and billing teams will always be glad to extend your grace period upon your request.

Best Regards

---

Jubilee Web Host Team

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