KDE Ltd Electrical, Plumbing and Central Heating Opiniões 

386
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Arranged to come out twice, took time off work and didnt come. Then accused us of not being in. Lied and said they had a picture evidence they come out then sent a picture of the door postmarked with... Ver mais

Classificada 5 em 5 estrelas

Ann was Fantastic! Professional yet down to earth, introduced herself and got the job done, will definitely use again, after messaging about 4 plumbers to no response or even reading messages, from bo... Ver mais

Classificada 5 em 5 estrelas

The fitters arrived on time and they carefully covered our carpets with a protective plastic sheet, then started removing the old boiler & fitted the new one. The old central heating pipes needed repl... Ver mais

Classificada 5 em 5 estrelas

Late call for a gas leak identified by Cadent. Called out KDE and they said they'd have some round within half an hour, Engineer called Ed turned up, and on time. Confirmed the Cadent diagnosis and th... Ver mais

Informações sobre a empresa

  1. Electricista
  2. também em
  3. Canalizador
  4. Carpinteiro
  5. Renovação de casas de banho
  6. Reparação de aquecedores
  7. Serviço de instalação eléctrica

Escrito pela empresa

ELECTRICAL, PLUMBING, HEATING AND BATHROOM EXPERTS. A family-run business since 1989, KDE has over 30 years’ experience providing Electrical, Plumbing, Heating and Bathroom services across Cheshire and North Wales. KDE is built on an exceptional reputation for first-class customer care, reliability, competitive prices and all-round quality. Our friendly, knowledgeable team are fully qualified and will do everything they can to understand your needs and requirements. Whether you need an electrician, an emergency plumber, a qualified gas and heating engineer or assistance with your bathroom or kitchen installation, our team can deliver any job in your home safely and efficiently to an exceptional standard. We’re also available 24 hours a day, seven days a week to assist with any emergency situation in your home, so rest assured you’re in safe hands with KDE.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

386 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(386)

6 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Aaron To The Rescue

Aaron was great when he came to our home to help with our broken boiler. It’s only 18 months old but wasn’t running hot water.
Aaron came out sorted the issue, serviced the boiler and also sorted the boiler manufacturer to come to our property to complete the last remaining issue.
Used KDE a few times and recommended to others who have used them in our street.
Impressed with their punctuality, speed and overall knowledge of the systems they supply, fit and service.

23 de janeiro de 2024
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the lovely review

Classificada 1 em 5 estrelas

Oh dear!

I approached KDE because I had used them in the past and had a relatively positive experience. The work was a simple domestic job to replace a kitchen socket, a couple of replacement smoke detectors and to investigate an outside security light. No one arrived on the day it was booked for, a Friday, and I had no phone call. Two technicians arrived unannounced on the Monday when, fortunately, we were at home. The main work took 1 hour, with one of them mostly holding the ladder. I was somewhat surprised to find the technicians still sat in their van outside my house an hour later. When I queried this, and asked if I was still being billed for 4 hours, I got sent tracking details for the van to show it was on site for that time. All fine then!!

I have had no sensible response regarding this so, in the end, decided to pay up for the full hours instead rather than waste further time with them on this. I hope this review is useful to anybody else considering using their services - perhaps get them to bill for the actual time taken rather than an inflated/obfuscated estimate. Or, better still, look elsewhere.

8 de dezembro de 2023
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Good afternoon thank you for providing a review, I have however replied to you on google regarding this. If you would like to discuss this further please give our satisfaction team a call and we would be pleased to discuss this 01928 711444 and ask for Sarah.

Classificada 5 em 5 estrelas

Engineer friendly

Engineer friendly, polite, and efficient. I will be booking my annual services with KDE.

17 de janeiro de 2024
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

This is great to hear

Classificada 5 em 5 estrelas

Wayne the electrician was excellent

Wayne the electrician was excellent. Friendly, professional and very experienced.

16 de janeiro de 2024
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the lovely review I will pass on to Wayne

Classificada 5 em 5 estrelas

Always a great job done

Always a great job done. All the jobs I have had done. The staff and individuals sent out to repair or install. Each and everyone pleasant and respectful and happy with work carried out. Would highly recommend.

16 de janeiro de 2024
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the lovely review its very much appreciated, we will pass on to individuals involved

Classificada 5 em 5 estrelas

We had 3 lads visit our property to fix…

We had 3 lads visit our property to fix some new sockets in our kitchen. They were very professional and just lovely lads in general. Very happy with our new sockets and they cleaned everything up afterwards which was perfect. Thanks so much!
Demi-Lee

12 de janeiro de 2024
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the review I will pass on to the engineers who attended

Classificada 5 em 5 estrelas

Always happy with KDE

Always happy with KDE. Great company and super responsive.
Thank you

11 de janeiro de 2024
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Glad to be of service, thank you for the kind words

Classificada 5 em 5 estrelas

KDE has all the benefits of British gas…

KDE has all the benefits of British gas without the high cost .
Extremely happy with their service , professionalism and their after service.

11 de janeiro de 2024
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Thanks for the lovely review its much appreciated, we are happy you are happy with the service

Classificada 5 em 5 estrelas

Excellent work by Mathew

Excellent work by Mathew. He went to great lengths to find the problem with my heating and helped me with problems. He is a star worker. I cannot speak too highly of him.

10 de janeiro de 2024
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Thank you so much I have passed this feedback on to the engineer

Classificada 5 em 5 estrelas

Extremely efficient and on time

Arrived on time after giving phoning us to say he’d be 15 minutes.
Extremely efficient and knowledgeable, also explained the problems and what he was doing to rectify the problems.
Totally satisfied with the completed job, many thanks.

10 de janeiro de 2024
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Thank you so much for this lovely review, if you could let me know your job reference number id appreciate it as id like to pass this feed back on to our engineer.

Classificada 5 em 5 estrelas

Boiler service

KDE installed a new boiler for us last year which we have been very happy with, today's visit was to give it it's first service.
The engineer turned up on time was polite and did a full service on the boiler, when the service was completed the engineer made sure everything was clean and tidy before he left.

9 de janeiro de 2024
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Thank you for taking the time to review us, we are happy you have had a great service.

Classificada 5 em 5 estrelas

annual boiler service

on time for appointment

9 de janeiro de 2024
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

thank you for taking the time to review

Classificada 5 em 5 estrelas

I have used KDE f since 2016 and have…

I have used KDE f since 2016 and have found them to be very reliable and competent in their work, in electrical, plumbing and bathroom installation.

8 de janeiro de 2024
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the review, its much appreciated

Classificada 5 em 5 estrelas

Nice and quick gas service

Nice and quick gas service. Easy to set up the appointment and they were very polite. Would definitely recommend.

5 de janeiro de 2024
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Thank you I have passed this info on to the team

Classificada 5 em 5 estrelas

Ed and his colleagues did a good job…

Ed and his colleagues did a good job quickly fitting a new central heating boiler today

4 de janeiro de 2024
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the fantastic review we will pass this on to Ed and the other staff who worked on your boiler.

Classificada 4 em 5 estrelas

Happy customer

I was happy with the prompt response to a problem with a gas boiler. The fault was identified, the replacement ordered and fitted on the date given.
Job reference 282845-001

15 de dezembro de 2023
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the review - If possible can you let me know your job reference number I would like to pass the feedback on to the staff involved.

Classificada 1 em 5 estrelas

Absolute Rip Off!

Absolute Rip Off!
We were charged almost £1000 for a bit of electric work. They came initially to carry out the EICR and found a defect. That cost about £160. Then they came back to investigate where the issue was (which my husband had already discovered in half an hour) However that cost us another £200. Then they came back to fix the issue and that cost us over £500! just to put an armoured cable around the house! We would NEVER use them again. They simply overcharge! Such a rip off Avoid if you don't want to be ripped off!

14 de outubro de 2023
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

It is very disappointing to hear that you think we have over charged, if you get in touch with our office enquiries@kde-ltd.co.uk I can get this looked into for. It certainly is no the aim to overcharge and I would be more than happy to have this looked in to for you.

Classificada 5 em 5 estrelas

Leak detective!

KDE responds promptly and efficiently when they are needed. Staff are courteous, helpful and get on with the job competently. Today a KDE plumber visited to help diagnose a very elusive leak. After thorough investigation, a number of possible sources were ruled out and options were suggested for further monitoring. A useful visit: professional, knowledgeable and pleasant.

21 de dezembro de 2023
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Thank you so much for a great review

Classificada 5 em 5 estrelas

Bathroom plumbing

Job completed promptly by a pleasant and competent tradesman

18 de dezembro de 2023
Opinião espontânea
logótipo da KDE Ltd Electrical, Plumbing and Central Heating

Resposta da KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the lovely review

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