Keen & Able Opiniões 

6643
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Delivery on time with half hour phone call confirming "on the way". Useful, because the mattress arrived at 7.30am! Polite and respectful crew. They put on overshoes immediately they entered the house... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the friendly delivery men called in advance when... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After ordering a product from a premier company we were contacted by Keen & Able who were tasked with delivering the item. Their communication was first class and a change of delivery date was dealt... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

All my contact with Keen & Able was super simple and easy! They were friendly and helpful, and all communication about deliveries was really clear. They delayed picking up one mattress until they had... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de correio

Escrito pela empresa

We are Keen and Able. We work with leading bed and sofa companies to provide a superior delivery experience to the room of choice. We are totally focused on customer service. Once we have arranged a convenient delivery day we keep customers fully informed on the progress of their delivery. ...


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

7 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(6643)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Professional and efficient

Very professional team picked up the mattress quickly and without any hassle.

23 de janeiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

That's great to hear, thanks for letting us know

Classificada 5 em 5 estrelas

Had my Hypnos bed delivered by Keen and…

Had my Hypnos bed delivered by Keen and Able. Had a call and email the day before to say the time frame when my bed would be delivered. Guess what. .they arrived in the time slot and even gave me a heads up when they were on their way. Took my bed upstairs and even put everything together for me. Friendly polite and professional-just the way I like it. Highly recommended !

31 de janeiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Classificada 3 em 5 estrelas

Meh… an ok delivery

One lady I spoke to on phone was very pleasant and helpful but another chap sounded like he hated his life and couldn’t do less to assist, I had to keep asking before he went and got some answers for me. The delivery team themselves were ok but again pretty grumpy and miserable and all they seemed concerned about was getting me to sign a potential damage disclaimer and being on their way as quickly as possible. They seemed shocked that a mattress would need to be delivered up one flight of stairs to… a bedroom! All in all, definitely had worse delivery companies but definitely better so not sure if all the amazing views are just a result of people have incredibly low expectations to start with or if I just got unlucky.

16 de fevereiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

That's great to hear, thanks for letting us know

Classificada 5 em 5 estrelas

Great company

Had new bed and mattress delivered with no problems ,kept up to date before delivery and on the day.Took old bed away,and put my new one in bedroom super fast .Would use them again and recommend the company.Thankyou.

30 de dezembro de 2022
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Classificada 5 em 5 estrelas

First Class start to finish

Bought a mattress from mynextmatress delivery by keen and able Text same day as order confirmation if delivery Only slip up no text day before for delivery slot But they did text in the morning confirming time Called 35 mins prior to delivery Brought into room of choice First class throughout

2 de fevereiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Classificada 5 em 5 estrelas

Great service from the two lads

Great service from the two lads, mattress carefully taken upstairs, unwrapped and put ready on the bed. They worked quietly and kindly managed not to wake two sleeping babies in the next room. Would recommend

14 de janeiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Classificada 5 em 5 estrelas

We were very pleased with the service…

We were very pleased with the service we received. The two delivery guys could not have been more helpful - so kind, friendly and professional. Thank you.

15 de janeiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

That's great to hear, the human touch still means something

Classificada 5 em 5 estrelas

A delivery company that really delivers

Once we had received confirmation that the bed was due to be delivered Keen and able took over.
We had constant communication on each step and on the delivery day phone calls from the delivery men.
Once delivered they unpacked and removed all the rubbish.
Great service

3 de janeiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Classificada 5 em 5 estrelas

Excellent guys

Excellent guys, told when they were coming. Put on over shoes when entering house. Very polite and incredibly quick. Thank you

19 de janeiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Classificada 5 em 5 estrelas

Great delivery company.

Much like the other comment here, great communication from the Keen & Able leading upto the delivery. On the day the delivery guys phoned twice, once when they were an hour away and again when they were 20 minutes away. When they arrived they were very polite and courteous, wore over shoes and happily took my mattress all the up to the top floor of my town house. Really great service, couldn't ask for any better.

25 de janeiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Classificada 5 em 5 estrelas

Efficient, friendly delivery

Very good communication. Kept us informed about the time of delivery. Process of delivering the mattress was good, efficient and very careful. Very polite friendly staff

17 de janeiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

That's great to hear, the human touch still means something

Classificada 5 em 5 estrelas

Delivery with a smile

Cannot fault the communication or delivery. Both followed their company’s rules to the letter, and were very polite and pleasant. delivery with a smile!

2 de fevereiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Classificada 5 em 5 estrelas

Friendly quick helpful, great service!

All my contact with Keen & Able was super simple and easy! They were friendly and helpful, and all communication about deliveries was really clear. They delayed picking up one mattress until they had our other ready to be delivered even though the mattresses were from two separate companies which made it a super smooth delivery and pick up. the two guys were funny, friendly and made a quick job of swapping out a super king matress! Thanks so much

2 de fevereiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Classificada 5 em 5 estrelas

Happy with this company ,they were very…

Happy with this company ,they were very professional from booking my delivery slot to , contact the day before delivery with a 4 hrs slot and then 20min before arrival.The delivery guys were helpful and friendly .

31 de janeiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Classificada 5 em 5 estrelas

Excellent

Excellent, good communication, polite, professional.

26 de janeiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Classificada 5 em 5 estrelas

Very helpful "chaps"

Very helpful "chaps"
Rang when they were near home, would definitely recommend this company.Thank you

25 de janeiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

That's great to hear, thanks for letting us know

Classificada 5 em 5 estrelas

Great experience with Kken & Able from…

Great experience with Kken & Able from ordering to delivery. Was kept up to date with phone calls, both before and on delivery day. The young men who delivered my mattress were friendly, and set up my mattress and took away all the packaging. My mattress is fantastic at a good price too! Definitely recommend this company highly.

17 de janeiro de 2023
Opinião espontânea
logótipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais