Keys4U Locksmith Opiniões 

1121
•
TrustScore: 3 em 5

3,0

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Had to call them to unlock my bicycle after losing the key. The service was conveniently available at short notice and took only a few minutes. The final price turned out to be much higher than the qu... Ver mais

Classificada 1 em 5 estrelas

We called this company to our business as one of the office doors would not open, the people who came out were hostile, and rude making female staff feel pressured to pay then not completing the job u... Ver mais

Classificada 5 em 5 estrelas

Needed a faulty lock sorting quickly for my elderly Mother. Telephone answered straight away & promise of locksmith attending within the following 30 mins. I received a call as soon as locksmith arr... Ver mais

Classificada 1 em 5 estrelas

Advised call handler if issue with keybolt not retracting far enough and no mention of call out fee! Locksmith arrived and confirmed that it is a common fault. Suggested just unscrewing lock bolt as m... Ver mais

Informações sobre a empresa

  1. Chaveiro
  2. Serviço de serralheiro de emergência

Escrito pela empresa

At Keys4U Locksmith, we're not just locksmiths - we're your London-based smart home security specialists. Our diverse range of services includes the repair, replacement, and installation of locks, doors, safes, alarm systems, and more. We're passionate about protecting not just homes, but also commercial spaces with our advanced security solutions. Our expert team of London locksmiths is ready to assist you at any hour, thanks to our 24/7 availability. We understand the importance of rapid response times in our line of work and strive to provide immediate assistance in all emergency situations. With Keys4U Locksmith, you can always have the peace of mind knowing that your premises are secure against potential break-ins. We're proud to provide top-notch services at competitive prices without compromising quality. Our work adheres to the highest standards of efficiency and professionalism, and we always ensure our clients are fully satisfied with our services. Our dedication to providing excellent security solutions has been recognised over the years. We've been honored as one of the top three locksmiths in London, a testament to our unwavering commitment to ensuring the safety of your homes and businesses. At Keys4U Locksmith, your security is our priority. Trust us to secure your premises and experience the Keys4U difference today!


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

1 mil opiniões

5 estrelas
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3,0

Todas as opiniões

(1121)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Professional and fast repair.

Very professional and fast service from the first phonecall to the repair. Elderly parents needed an urgent locksmith and they came in an hour. Simple fix and cost only £70. Bargain for peace of mind. Highly recommended.

21 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Quick service

Quick service. Sorted it out late night. Because late night call, expensive but to be expected. Personable service. Resolved the issue.

23 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant

We called after locking ourselves out of the house and was given a quote for the minimum call out charge, but advised the total depends on the work involved.
Guy arrived within 30 minutes, super friendly, got in the front door with no damage in a matter of seconds.
We were only charged the quoted call out fee and life was back to normal. A perfect experience that turned a very stressful situation right around.

4 de março de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Replace door lock

After waiting 35 mins i rang his number he said he had been there at the time of his phone message to me 10.51. He had not .because i was waiting there from 0935.he told me he was on another job and would be a further 40 mins. He was 1.5 hours late.
Upon arrival he said it would be £79 00 , not as quoted £49.00. He then proceeded to obtain access, 2 mins later he was in. He then quoted me 60.00 for new lock , 40 pounds more than original quote. He fitted new lock.it does not operate well on locking.seems to stick on locking.
Overall not a happy experience, making prices up as they go along.

3 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

In my moments of crisis

In my moments of crisis, and whilst I was at work, the lady who answered my call was good and understanding. She arranged to send someone out very quickly. Sunday of all days- £70 Inc VAT which was very reasonable. Minutes later, had a phone call to confirm a time for him to carry out the job. Radu who was the locksmith, was on time plus, he was a very decent man who put me at ease immediately. Using a card, he safely got me back into my home. No new locks or added expense! Happy to recommend this company. Great service! 🙂

26 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Quoted £59 over the phone

Quoted £59 over the phone, technician opened the latch with a card, no work needed to be done. Then asked for £70. I didn't have the full amount so they called into their base and told me they won't be leaving my flat until they get their £70. I had to embarrassingly call family and friends to lend me money to pay it. Please avoid, they prey on vulnerable people who are desperate for help then rip them offer

7 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible Experience!?

I was charged double the quote 132£ which was 59£ plus vat only for labour. The lock worked for 2 hours and then same issue repeated again.

When called them, said we will charge you again!? And this kind of usual template from customer service and even in a rude way.

30 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Locksmiths you can trust

Our job was assigned to someone called Ilie who kept me updated regarding his expected time of arrival. When he came he did his utmost to repair the lock. Most of the parts had literally fallen off. When it was clear some pieces were missing, he actually located them scattered on the ground outside the front door. He did his best to reassemble the lock but it was obvious to both of us that the key could not even be inserted so a new cylinder was produced instantly and installed. Then the sliding lever was so stiff, I knew the carers of the elderly customer would not cope. Our locksmith identified the problem: the door was hanging skew on its hinges. We would have to live with the stiff lever :( - but 'No!' The ingenuity and resourcefulness of our locksmith had not been exhausted by any means. 'Give me a minute', he said. In five minutes we had a locking mechanism that was functioning almost as good as new. An extra screw in the right place to create a contact with the internal piston operating the lever had done the trick! A job was done at half the price that it might have cost with a brand new lock (which might still have needed the 'extra' screw). I couldn't be more impressed. If this company has more employees like Ilie, it deserves to be promoted. (I forgot to add that as he left, Ilie noticed the garden gate fastening bolt was hanging loosely from the post and in two minutes he repaired it using his power drill and two of his own screws at no extra cost!) Thank you Ilie and Keys4U!

27 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service!

Called them and got a price which I thought was reasonable for an evening call-out so I agreed for them to attend my property, I was told wait time would be 30 minutes. I received a text instantly with the name of the person who was attending and time of arrival which in the end was actually 20 minutes, this was great as it was around 8pm and freezing. The gentleman was pleasant and polite and got us back into the house literally in seconds, Price quoted was the price charged. Highly recommend, Excellent service.

21 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Misleading on price, preying on vulnerable people

Was quoted £59+VAT on phone for a call out as key was stuck on the inside of my door. Some foreign men arrived in an unbranded vehicle and said it would cost a minimum of £59 (+VAT) and that my door would have to be drilled into at a cost of around £200 plus labour charges. Not what was agreed to on the phone. I mentioned why not instead use the key grabber tool locksmiths have, which goes through the letterbox? Conveniently they said they don't have one that fits through my slim letterbox. They tried to pressure me into picking one of their prices - all which where extortionate. I told them I'd sort it myself, they grumbled and left. They also said they'd be there in 30mins and it took nearly an hour wait for them to arrive, just for me to be disappointed. Fortunately I got back in, but no thanks to them.

22 de dezembro de 2022
Opinião espontânea
logótipo da Keys4U Locksmith

Resposta da Keys4U Locksmith

I apologize for the poor service you received from our company. It is important for us to be transparent about our pricing and to follow through on our agreements with customers. We should not have tried to charge you an exorbitant amount for a service that could potentially be completed using a key grabber tool, and we should not have tried to pressure you into paying more than what was initially agreed upon.

In addition, it is not acceptable for us to arrive significantly later than the agreed upon time or to grumble when a customer decides to handle the situation themselves. We strive to provide reliable and efficient service to all of our customers and it appears that we did not meet that standard in your case.

We will use your feedback to improve our processes and ensure that all of our customers receive the high level of service they deserve. Again, we apologize for any frustration or inconvenience that we may have caused you.

Classificada 5 em 5 estrelas

Ilie was amazing

Ilie was amazing, really knows his stuff and work very high standard.

6 de dezembro de 2022
Opinião espontânea
logótipo da Keys4U Locksmith

Resposta da Keys4U Locksmith

Thank you for your positive feedback about Ilie! We are glad to hear that he was able to provide excellent service and work to a high standard. We appreciate your kind words and will be sure to pass along your praise to Ilie and the rest of our team. We hope to have the opportunity to serve you again in the future.



Classificada 5 em 5 estrelas

Amazing service

Amazing service, fast and affordable. Ilie was really nice and very helpful

4 de dezembro de 2022
Opinião espontânea
logótipo da Keys4U Locksmith

Resposta da Keys4U Locksmith

Thank you for taking the time to write us a grwat review

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