I orders a vacuumcleaner for my spa. Begin July, but is not deliverd. I send several mails to this compagny but I never get an andere. Don’t buy anything from here.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This is not spam wth if I could upload a screenshot I would I ordered a set and that’s my package number you are the spam pelting with the same reply I just want my money back at this point order #392... Ver mais
A empresa respondeu
Stofzuiger besteld en betaald nooit
I Placed a order in August and i have yet to receive it or get any notifications from the company. Order 3285
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Kiana Beauty is for beauty geniuses, makeup dabblers, the beauty novice, time-poor multi-taskers, men who take pride in their appearance and everyone in between.
Informações de contacto
51 High Street, 3806, Berwick, Austrália
- 0397071555
- hello@kianabeauty.com.au
- www.kianabeauty.com.au
1,2
Muito mau
222 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I would recommend shopping with Kiana Beauty
I would recommend shopping with Kiana Beauty as I have had excellent service from start to finish. The website was easy to use and a discount for first time buyers, I was kept updated on shipping / delivery, which was quick and hassle free and it was a pleasant surprise to receive my order, which was beautifully gift wrapped and accompanied by a personal handwritten note. Little things make a big difference, thank you Kiana Beauty!
12 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Liesl, thank you for taking the time to leave us such a thorough review. We are so thrilled to hear that you enjoyed shopping with us and appreciated all our little touches. Our team really do try to put a little extra love into every single order. We hope we can help you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Super efficient shipping!
12 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Kath, thanks for your review. It's great to hear that you received your order quickly. Please let us know if we can help with anything else.
Kind regards, the Kiana Beauty Melbourne team
Resposta da Kiana Beauty
Dear Danielle, thank you for taking the time to leave us a review. We are so glad we've been able to help you out. Our team absolutely do their best to try and provide the best service we can, and it's lovely when it's appreciated.
Kind regards, the Kiana Beauty Melbourne team
quick delivery and nice note with it
10 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Kristy, thank you for taking the time to leave us a review. We are glad you received your order quickly and that you appreciated our customer service. We hope we can help you again.
Kind regards, the Kiana Beauty Melbourne team
Very Good Experience
Shopping online for good priced fragrance isn't always a good experience. Some places are actually off-shore and delivery takes an age. I was impressed by the prompt service by Kiana Beauty and the swiftness with which my purchase was delivered. I am filled with confidence to deal with Kiana Beauty in the future.
8 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear GrannyR51, thank you for taking the time to leave us a review. We are so glad to hear that you had a positive experience shopping with us for your fragrance. Our team works hard to process all our orders as quickly as possible, and the fact that we are Melbourne-based means our customers often do receive their parcels within a few days. We absolutely would love to help you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Wonderful service
Wonderful service! Delivered quickly and carefully packaged. Excellent online shopping experience, thanks 😊
8 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Meredith, thanks for your review. How fabulous to hear that you enjoyed shopping with us. We are so glad we were able to brighten up your week. Please let us know if we can help again in the future.
Kind regards, the Kiana Beauty Melbourne team
Excellent service and fast delivery
Excellent service and fast delivery! It's so unique and special how the products are nicely wrapped and also come with a handwritten thank you note.
8 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Socheata, thank you for your review. We love hearing that you appreciated all aspects of our service, down to the handwritten note. It's our way of thanking our customers personally. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
So quick and great customer service :)
8 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Katie, thank you for your review. We are happy to hear that you received your parcel quickly and appreciated our service. Please let us know if we can be of any further help.
Kind regards, the Kiana Beauty Melbourne team
Kiana Beauty is absolutely the easiest…
Kiana Beauty is absolutely the easiest website to search for products and then place an order.
7 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Janice, thank you for leaving us a review. We love hearing that you found it easy to find what you were after on our website. We hope you are enjoying your products.
Kind regards, the Kiana Beauty Melbourne team
Satisfied
I found kiana beauty efficient and very prompt. The gift wrapped products gave me the impression that this company go the extra mile to make sure their customers are happy. Highly recommend kiana beauty.
7 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Tanya, thank you for taking the time to leave us a review. We love that you noticed the extra little touches we put into our orders. We absolutely do try our best to make sure we can deliver some extra joy to our customers. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
First purchase, won’t be my last!
I came across Kiana Beauty online. My first purchase was delivered quickly and beautifully wrapped. It will not be my last purchase!
7 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Kelli, thanks for your review. We love hearing that you enjoyed your first shopping experience with us, and also that it won't be your last! We can't wait to assist you again soon.
Kind regards, the Kiana Beauty Melbourne team
Fantastic personal service
My order arrived in a couple of days, beautifully wrapped with a personal note. Fantastic service from this company.
6 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Barb, thank you for leaving us a review. We are so glad to hear that your order arrived safely and quickly, and that you appreciated our customer service. Our team work really hard to put a little extra love into every order, and it's lovely when customers notice. We hope we can help you again in the future.
Kind regards, the Kiana Beauty Melbourne team
My little gift
Products were delivered within a couple of days, with an extra nice touch of a gift wrap which even though wasn't a present gave me that little bit of extra excitement because no one buys me presents anymore ;) With the ease on online along with the promotion I would get at my local, I will certainly shop again
6 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Sarah, thank you for taking the time to leave us a review. We LOVE that our giftwrap bought a little sparkle to your day, as that's exactly what we try to do with every single order. We firmly believe that we ALL deserve to treat ourselves sometimes (especially if nobody else will!). We hope you enjoy your products and gift, and look forward to helping you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Resposta da Kiana Beauty
Dear Sandra, thanks for your review. It's great to hear that your parcel arrived quickly, and that you appreciated our signature giftwrap.
Kind regards, the Kiana Beauty Melbourne team
Super fast postage
Super fast postage, gift wrapped and well packaged for postage. Even a personal note! What’s not to love. Thank you.
6 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Michelle, thanks for leaving us a review. We love that your parcel arrived quickly, and that you had a positive experience shopping with us. We look forward to helping you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Great service
5 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Lynne, we love that you appreciated our customer service. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Not only was I happy with the price I…
Not only was I happy with the price I paid (cheaper than anywhere on the net) my package came swiftly and beautifully wrapped. There was a nice hand written message from the team thanking me for the purchase, good old fashioned service via the internet, doesn’t happen much anymore , I’m happy to say I found my new favourite beauty shop.
5 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Penny, thank you for taking the time to leave us a review. We absolutely LOVE when our customers use phrases like "good old fashioned service," as that is exactly what we are striving to achieve.
I must admit, that my favourite sentence from your review was, "I'm happy to say I have found my new favourite beauty shop." Smiles all round from our team. Thank you again, we can't wait to assist you in the future.
Kind regards, the Kiana Beauty Melbourne team
Quick delivery
Quick delivery, little personal note, very impressive.
5 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Kathryn, thanks for your review. It was great to hear that your order arrived quickly, and that you enjoyed shopping with us. We hope we are able to assist you again in the future,
Kind regards, the Kiana Beauty Melbourne team
I loved the cosmetics & the packaging…
I loved the cosmetics & the packaging that the items come in
5 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Bronwyn, thank you for leaving us a review. We are so glad to hear that you love your makeup as well as our signature giftwrap. We look forward to helping you again.
Kind regards, the Kiana Beauty Melbourne team
Great service 😀
5 de julho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Ingrid, thanks for your review. It was short and sharp, but encompassed everything we hope to achieve in two words, plus one emoji!
Kind regards, the Kiana Beauty Melbourne team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.