I orders a vacuumcleaner for my spa. Begin July, but is not deliverd. I send several mails to this compagny but I never get an andere. Don’t buy anything from here.
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This is not spam wth if I could upload a screenshot I would I ordered a set and that’s my package number you are the spam pelting with the same reply I just want my money back at this point order #392... Ver mais
A empresa respondeu
Stofzuiger besteld en betaald nooit
I Placed a order in August and i have yet to receive it or get any notifications from the company. Order 3285
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Kiana Beauty is for beauty geniuses, makeup dabblers, the beauty novice, time-poor multi-taskers, men who take pride in their appearance and everyone in between.
Informações de contacto
51 High Street, 3806, Berwick, Austrália
- 0397071555
- hello@kianabeauty.com.au
- www.kianabeauty.com.au
1,2
Muito mau
222 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service !!
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Daniel, we're glad to hear that you appreciated our service so much that you gave us TWO exclamation marks! We love being able to delight our customers.
Kind regards, the Kiana Beauty Melbourne team
Rock & Ruddle baby hairbrush
Very happy with product and service.
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Dear Kerry, we were glad to hear that you love your Rock & Ruddle baby hairbrush. We are big fans of Rock & Ruddle too. Wishing you (and your baby) many good hair days.
Kind regards, the Kiana Beauty Melbourne team
Great buy and speedy delivery
Great buy and speedy delivery. Will buy from this seller again :)
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Maricar, thanks for taking the time to review us. It's great that you enjoyed shopping with us. We look forward to helping you again next time.
Kind regards, the Kiana Beauty Melbourne team
Very prompt service
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Beverley, how lovely to hear that your order arrived to you quickly. We hope we can help you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Great to be able the get what I want at…
Great to be able the get what I want at a reasonable price.
Great customer service & communication
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Vicki, so glad to hear that you enjoyed your shopping experience with us. Please let us know if we can be of any further help.
Kind regards, the Kiana Beauty Melbourne team
Excellent products
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Katherine, thank you for your review. We are glad that you like our range of products. We are very lucky to have so many wonderful brands.
Kind regards, the Kiana Beauty Melbourne team
Excellent service thank you very much.
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi David, thank you for taking the time to review us. We are glad you appreciated our customer service - you're very welcome!
Kind regards, the Kiana Beauty Melbourne team
My first purchase and won’t be my last
My first purchase and won’t be my last. So expedient, my purchases arrived the following day, additionally wrapped with individual bows which was lovely unexpexted presentation. I then received a follow up email. I deem this very professional and vastly different from other sources where I’ve purchased high-end cosmetics. I’ll be purchasing from them again.
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Willard, thank you for taking so much time to leave us a detailed review. We are glad to hear you enjoyed your shopping experience with us. Our team work really hard to try and send some old-fashioned service with every single order. We look forward to helping you again soon.
Kind regards, the Kiana Beauty Melbourne team
I had a great experience ordering from Kiana
I had a great experience ordering from Kiana Beauty. The range is great and I was able to find my bronzer where it was not available elsewhere. The ordering was seamless and shipping very quick.
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Trish, how fabulous to hear that we were able to help you with a sought-after bronzer. We are glad you found our site easy to use, and that you received your parcel quickly. Please let us know if we can be of any further help.
Kind regards, the Kiana Beauty Melbourne team
All goods ordered dispatched quickly…
All goods ordered dispatched quickly abd received in good order. Thank you
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Rosa, thanks for taking the time to leave us a review. We are glad to hear your order arrived quickly and safely. We were wondering if you could provide some additional information on why you provided a 1-star rating? We are always looking to see if we can improve our service, so if there was something specific, we'd love to hear from you.
Kind regards, the Kiana Beauty Melbourne team
Excellent service and delivery time
Excellent service and delivery time. Well done team Kiana, will use again.
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Craig, thank you so much for your review. Good to hear that you had a good experience with us and that you received your parcel quickly. We can't wait to help you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Fast & Friendly
Fast, efficient, great service and even a lovely handwritten note included - definitely recommend
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Caroline, thanks for your kind words. Our team do work hard to get orders posted as soon as possible, so our customers can enjoy their products sooner. We hope we can assist you again.
Kind regards, the Kiana Beauty Melbourne team
thank you love the wrapping
thank you love the wrapping, fast and communication was excellent
I felt special
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Anna, thank you for your review. We LOVE hearing that your order from us made you feel special. That is EXACTLY what we are aiming for - to delight our customers and make them smile. Please let us know if we can be of any further help.
Kind regards, the Kiana Beauty Melbourne team
Excellent customer service both with…
Excellent customer service both with purchase process and follow up. Will be using again
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Annette, thank you for leaving us a review. We are so glad that you had a positive experience shopping with us. We can't wait to help you again.
Kind regards, the Kiana Beauty Melbourne team
Well gift wrapped quick delivery and…
Well gift wrapped quick delivery and good communication along with a nice discount . Could not have asked for a better experience.
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Jim, thanks for taking the time to leave us a review. We love your phrase, "Could not have asked for a better experience." That absolutely makes us swell with pride. We hope we can help you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Fast shipping
Fast shipping, easy shopping, the website is nice and clear. Lovely packaging. Appreciate that.
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Edina, thanks for your review. Your kind words summed up everything we aim for, and it's lovely that you noticed and appreciated all the little aspects. We hope we can assist you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Sensational Aussie company in every…
Sensational Aussie company in every aspect! Genuine 100% authentic perfumes. Outstanding service. 10/10 . Highly recommended
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Dominic, thank you for taking the time to leave us a review. We love that you loved your shopping experience with us. And better still, your 10/10 rating definitely made us all smile! Please let us know if we can help you out again, with fragrances or anything else.
Kind regards, the Kiana Beauty Melbourne team
Amazing team who went above and beyond!!
25 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Roxie, thanks for taking the time to review our small business. We love that we were able to help you out, and that you appreciated our service. We look forward to helping you again in the future.
Kind regards, the Kiana Beauty Melbourne team
I want to buy 100 ml Chanel No 5 (the…
I want to buy 100 ml Chanel No 5 (the original version). Normally, other places like Myers the price fr 30 ml is around 350-400$ where as over here 100 ml is around 300$. So much difference? Not that I am not happy. Offcourse I am excited to see and buy it asap. But just hoping the product is a real genuine one as I have to gift it for my GF's bday. Kindly let me know
23 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Rohit,we'd like to assure you that our Chanel fragrances, makeup and skincare come directly from Chanel, and are definitely genuine. You may want to double check you were looking at the correct Chanel No 5 before purchasing, as all our Chanel products are priced at the RRP, as per Chanel. If you need any further information, please send us an email to hello@kianabeauty.com.au and one of our team will help you out.
Kind regards, the Kiana Beauty Melbourne team
Excellent service with a personal…
Excellent service with a personal touch. Goods well protected for the post and attractively wrapped. Fast service.
23 de junho de 2019
Opinião espontânea
Resposta da Kiana Beauty
Hi Gary, thanks for your review. We were glad to hear your parcel arrived safely and that you appreciated the gift wrap and packaging. We hope we can help you again in the future.
Kind regards, the Kiana Beauty Melbourne team
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