My friend bought me a foldable shopping bag from Kindbag and it’s fantastic. Amazing quality and such a cute design I absolutely love it. It’s so easy to fold back into its compact version but still h... Ver mais
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*****Avoid**** Total scam. Ordered bags in dec and nothing has arrived. Tracking shows DPD has not yet received the parcel. Kind Bag have said the tracking is often wrong. Whoever says whatever my... Ver mais
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EDIT - I'm editing as I've now received my refund plus a message from the CEO/founder which was very transparent about the logistical issues which caused the delays/missed orders noted in... Ver mais
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I've bought 8 bags now, for self + presents. Great designs, pack up in a conveniently small pouch & prompt delivery. I've had my original bag for years & it's been washed & travelled with me to man... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Our mission: to bring colour to everyday life! The pursuit of sustainability, female empowerment, and the creation of a colourful world is at the heart of Kind Bag's ethos today. With vibrant bags made from 100% recycled plastic bottles, perfected to serve you in your everyday life, we make products that do good and look good! Kind Bag is a women-owned and run company, based in London, UK. Our products are carefully designed by our London team, aiming to encourage slow fashion by championing high-quality and timeless, colourful designs that can revolutionise your everyday wardrobe.
Informações de contacto
11-13 Benwell Road, N7 7BL, London, Reino Unido
- hello@kindbag.co
- www.kindbag.co
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 93% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
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Amazing backpack and company
Amazing backpack and company - transparent communication, regular updates on the shipping, and quality products. Super happy!
Excellent quality bags- very well made…
Excellent quality bags- very well made and fabulous colours.I got a medium and a small- perfect sizes. Will buy again for gifts
Best option for me
Everything was easy to order.
The bag came fast and it looks exactly like in the picture.
I use it every day for my lunch and I love it.
Shoddy stitching
First purchase from kind bag London, will be my last. Lunch bag was pricey but looks very cheap and shoddy as stitching on the front label of bag is wonky and has a thread, also this label is creased. Very noticeable as it’s right on front if lunchbag

Resposta da Kindbag
Having bought my 1st Kind bag about a…
Having bought my 1st Kind bag about a year ago I'm getting concerned for myself as I think I'm obsessed! I now have the best shopping bag collection ever. When I pack my shopping in the supermarket its a riot of colour & design I LOVE them 😍

Resposta da Kindbag
Fantastic bags
Fantastic bags, good quality and nice range of prints. Especially like that they are 100% recycled. Will certainly be buying more.
The large has been bought as a beach bag for a family holiday. Not had the chance to test it out yet but definitely appreciate the size of this. I struggled to find something big enough elsewhere.

Resposta da Kindbag
Beautiful lunch bag
Beautiful lunch bag, perfect in every way. Nathan in customer service was amazing. I truly wish this company all the success in the future. I will definitely be a returning customer.

Resposta da Kindbag
Non-existent customer service
I put in an order over a week ago and it hasn't been sent. I've emailed customer service (they don't have a phone number) and my emails haven't been responded to. I've also messaged them on facebook but no reply. I think the company is legitimate, but this is extremely worrying as I spent a lot!

Resposta da Kindbag
Lovely bags with great designs
Lovely bags with great designs. Just wish they were made in Britain.
First time buying from Kind bag but…
First time buying from Kind bag but doubt it will ge my last.
I bought the large tote in the beautiful green.
It's very spacious and very well made with strong handles which are a good length.
When I use this bag it really cheers me up.
I'd love a slightly smaller version to take to work.
Very quick delivery too.
Fantastic bag
Fantastic bag, roomy, nice to touch easy to fold, holds a lot. Very good service form the company.
Kind all round.
Not only do these products look great, they are uber useful AND helping to save the planet! What’s not to love?!
Super cute design
Super cute design - Yoga Girls - strong, sturdy & folds up neatly.
I claimed this as part of the Random Acts of Kindness offer. So kind! Living up to the brand name!
Great rucksacks
I’ve just bought my second rucksack. I love that it is made from recycled bottles and it also looks great and is hard wearing. My first one lasted three years with daily use for work and outings too.
Sensational bag
I absolutely adore my kind bag due to the high quality and huge capacity inside for shopping.
They are so pretty and very eye catching.
I love the fact that they are made from recycled plastic bottles.
Small but HUGE
The bags are so small to pack away but HUGE at the same time, holds like 3 plastic bags worth of groceries if not more with EASE!
Very pleased with the items I ordered
Very pleased with the items I ordered, they were delivered quickly and in good condition.
I bought the 16" laptop sleeve from…
I bought the 16" laptop sleeve from Selfridges and I'm very happy with my purchase. One of the earlier reviews spoke of the metal fastenings scratching the laptop on the interior; this has now been fixed. My 15.6" Asus Vivobook is a snug fit.
Where is my order?
I ordered a lunch bag two weeks ago and received an email to say would be delivered on 8th Feb, but still not arrived and 19th Feb today. I reached out by email and got a response from Nathan to say should be there by Monday (two days ago now) but if not, to get back in touch. I have emailed again twice and no response. Either send me a replacement ASAP or give me a refund. Not impressed and will never purchase from this company again. Customer service is non existent. Just fobbed off. Clearly been lost as tracking still says in Gatwick and I live in Belfast. Been saying that for last 2 weeks. So annoying!!!!

Resposta da Kindbag
Kind Credentials Dubious
Bought a laptop bag before Christmas and realised it was the wrong size as soon as I saw it, so returned it and ordered another one. The return could not be refunded because there was a tiny tear in the cardboard packaging which had not been there when I returned it. Kindbag's advice was either pick it up from the warehouse or they would 'recycle it' for me - what a waste of a perfect bag, not very kind to the customer and certainly not 'preserving the environment'. I picked it up and will take to a charity shop so someone can get some joy!

Resposta da Kindbag
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