I registered against a group data breach case and found the whole process very easy indeed! Email only correspondence was ideal especially when I hadn’t known my details had been compromised. Update... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Saw the advert from this firm about a breach they were offering help with, first thought was it was a waste of time them being a what appeared to be a large company and not really bothered with th... Ver mais
A empresa respondeu
I was involved in a claim where my details were lost. KP Law dealt with the matter, the process was straight forward and stress free. I was regularly updated with any progress and realistic timescales... Ver mais
A empresa respondeu
Keep asking for more information rather than ask for all relevant documents at start. Links sent that are not appropriate for the lodging of legal documents. Claim to use "top notch" people, sounds... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
With innovation, resources, and expertise, we fight for justice for every client. KP Law has one of the most experienced group action and multi-claimant legal teams in England and Wales. At KP Law, we have represented tens of thousands of workers and consumers, and we are used to standing up to large, well-funded organisations. Indeed, with extensive experience in complicated litigation, and all the resources we need, we are ready to go head-to-head with deep-pocket defendants which other law firms shy away from.
Informações de contacto
KP Law Ltd, 75 High Holborn , WC1V 6LS, London, Reino Unido
- 0333 038 2411
- feedback@kpl.co.uk
- www.kpl.co.uk
3,6
Aceitável
333 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I clicked on their link on LinkedIn to…
I clicked on their link on LinkedIn to start a hearing loss claim as I'd been in the Army for 22 years. I called them twice, but they didn't call back like they said they would. I then got daily emails stating they'd tried to contact me, which they hadn't. I then answered some questions on one of their emails and then got someone who sounded like they were in a call centre in Africa. I told them I'd be available the next day. Then got another call a few hours later from a call centre about the questionnaires. They're a bit 'chip shop' 'ambulance chaser' types I think. I'll take the claim with a company a bit more professional.
23/12/2025 : These people are relentless. Voicemail messages all the time. They're a bit desperate.
3 de outubro de 2025
Opinião espontânea
Resposta da KP Law
Thank you for taking the time to share your experience. It sounds like something went wrong in this process and we're sorry that your experience didn't reflect the standards we aim for, we have looked into this internally to ensure this doesn't happen again.
Your feedback about the communication process is valuable so if you would like to discuss further our client services team would appreciate your time. They are available by email at client.service@kpl.co.uk or telephone on 0333 038 2411.
I thought the experience was good…
I thought the experience was good because you got back straight away to tell me you are going to try and sort it out
28 de setembro de 2025
Opinião espontânea
Resposta da KP Law
Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. Thanks again for your support.
Fast efficient company
You did exactly what you said you would fast effective and on the ball you advised me at every stage and paid out when you said
12 de setembro de 2024
Opinião espontânea
Resposta da KP Law
Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.
Dixons/Currys Data Breach
Re. Dixons/Currys Data Breach. KP Law did what they said they would do. The asymmetry between the courts and the consumer is too wide and that is why many claims fail. I won't going to Dixons/Currys again, that's for sure.
Thank you KP Law.
3 de setembro de 2025
Opinião espontânea
Resposta da KP Law
Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.
Very helpful and comfortable to deal…
Very helpful and comfortable to deal with. Great telephone correspondence and updates given throughout.
18 de agosto de 2024
Opinião espontânea
Resposta da KP Law
Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.
Reading all the reviews from many many…
Reading all the reviews from many many unhappy clients I must say I do agree on the 40% extortionate fees plus vat are beyond a reasonable amount despite their reasons to justify this . They have simply told me I have av case to claim then immediately want a review ! You have not yet done anything for me . From all these reviews I’m not putting my hopes up one bit .
29 de maio de 2025
Opinião espontânea
Resposta da KP Law
Thanks for taking the time to leave your feedback, specifically regarding our costs. We operate on a No Win No Fee basis with no hidden costs, meaning you won't have to pay a penny if your claim is unsuccessful. We believe that access to professional legal advice is an essential right. But concerns about the cost of making a claim can stop people from appointing a solicitor. At KP Law, we don’t take on a case unless we believe we can win, and we are so confident in this that our clients don’t pay us a penny unless we succeed. Without these charges, we wouldn't be able to facilitate the outcomes many of our clients receive.
If you have any questions or recommendations on how we can improve, please contact our client services team at client.service@kpl.co.uk or call us on 0333 038 2411 to discuss your case. We truly value your feedback and would like to speak to you about your concerns.
Scam likely to cost money
Simple sign up but vague charges … 40% plus vat plus expenses…. Expenses likely to be more than the value professional scammers at their best
6 de maio de 2025
Opinião espontânea
Resposta da KP Law
Thanks for taking the time to leave your feedback, specifically regarding our costs. We operate on a No Win No Fee basis with no hidden costs, meaning you won't have to pay a penny if your claim is unsuccessful. Our charges are set out in your Damage-Based Agreement, which clients sign when joining the claim.
We believe that Access to professional legal advice is an essential right. But concerns about the cost of making a claim can stop people from appointing a solicitor. At KP Law, we don’t take on a case unless we believe we can win, and we are so confident in this that our clients don’t pay us a penny unless we succeed. Without these charges, we wouldn't be able to facilitate the outcomes many of our clients receive.
If you have any questions, please contact our client services team at client.service@kpl.co.uk or call us on 0333 038 2411 to discuss your case. We truly value your feedback and would like to speak to you about your concerns.
KP Law dropped the case
KP Law were asked to represent me in a data breach case. They sent some documents over late Friday and then by Monday morning said they weren't moving forward with the case cause it was too late to process the documents, despite only sending them days before!
They also don't return calls despite me requesting a callback by both phone and email
Would never use this dodgy company again
21 de abril de 2025
Opinião espontânea
5 years and no further forward!
5 years ago I stupidly joined the Mercedes class claim for diesel emissions with Keller Lenkner (who i have today discovered were taken over by KP Law). I have received possibility 4 maybe 5 emails in all that time, three of them asking me to re-send the information they had already had. no communication now for approximately a year, and no notice that the firm had been sold, or what is happening with the claim. I have submitted a complaint today and plan to pursue with the legal ombudsman and SRA too. The extremely poor practice I have seen makes me seriously doubt the legitimacy of any of the "good" reviews I've seen on here!
15 de abril de 2025
Opinião espontânea
Resposta da KP Law
Thanks for taking the time to leave your feedback. We understand that it can be frustrating but legal claims can often take months, if not years, and there are often long periods of time, while we are wating for a response from the defendant or the courts, when nothing appears to be happening.
The Mercedes claim is still ongoing, and we would like to give you an update. Please contact our client services team at client.service@kpl.co.uk or call us on 0333 038 241. We truly value your feedback and would like to speak to you about your concerns.
My experience was great easy to fill in…
My experience was great easy to fill in and answer questions very straight forward and not a long process at all.
12 de abril de 2025
Opinião espontânea
Resposta da KP Law
Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.
WASTE OF TIME
For five years, this has been a stalemate process. During this time, they have sent ad hoc emails seeking further information. They have had ALL the details of ALL our vehicles, which had already been supplied at the start of the process. As most other reviewers state, this is a waste of time and effort. This week's email was sent from Witnesswise.?? There doesn't seem to be a real 'person' to discuss this with, so I will give up!
12 de abril de 2025
Opinião espontânea
My Mercedes claim has been going on for…
My Mercedes claim has been going on for 5 years. Last update was 5 months ago with a generic email. Keller Lenkner sold the company to KP Law and left everyone in the lurch. There doesn’t seem to be anyone I can complain to?
7 de abril de 2025
Opinião espontânea
Resposta da KP Law
Thank you for your review. The Mercedes claim is still ongoing, and we would like to give you an update. Please contact our client services team at client.service@kpl.co.uk or call us on 0333 038 241. We truly value your feedback and would like to speak to you about your concerns and complaints.
Still waiting no claim money 5 years…
Still waiting no claim money 5 years later disgusting avoid this frim
26 de março de 2025
Opinião espontânea
Resposta da KP Law
Thanks for taking the time to leave your feedback. We understand that it can be frustrating but legal claims can often take months, if not years, and there are often long periods of time, while we are wating for a response from the defendant or the courts, when nothing appears to be happening. Please contact our client services team at client.service@kpl.co.uk or call us on 0333 038 2411, to discuss your case. We truly value your feedback and would like to speak to you about your concerns. We look forward to hearing from you.
After 2 years and all my information…
After 2 years and all my information their business modle has changed and no longer are chasing my claim all that hassle collecting paperwork for nothing wasted so much of my time and I had a genuine claim. Now its to late to restart this claim somewhere else. Do not waste your time with a company like this that does not have your best interests at heart. Avoid.
20 de março de 2024
Opinião espontânea
Scammers
Scammers. Been giving them information for over 2 years. Nothing has been done with it just the same email over and over, at really daft times in the morning as well
21 de fevereiro de 2025
Opinião espontânea
Resposta da KP Law
Thanks for taking the time to leave your feedback. We understand that it can be frustrating but legal claims can often take months, if not years, and there are often long periods of time, while we are wating for a response from the defendant or the courts, when nothing appears to be happening. Please contact our client services team at client.service@kpl.co.uk or call us on 0333 038 2411, to discuss your case. We truly value your feedback and would like to speak to you about your concerns. We look forward to hearing from you.
£225 rewarded for doing nothing .
£225 rewarded for doing nothing .
Kept me updated throughout the process and good customer service when I queried about the payment and how it works .
20 de fevereiro de 2025
Opinião espontânea
Resposta da KP Law
Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.
i dont even understand what the point…
i dont even understand what the point is! The company has been chasing Binance and it has now been several years and i dont think there had been any progress what so ever, binance seem to simply dodge Kellers attempts. i have been going back and forward for the best part of three years to no avail. to be honest theres barely any updates or movement, may as well wave my losses goodbye!!
14 de fevereiro de 2025
Opinião espontânea
Absolute rip off merchants
Absolute rip off merchants, avoid at all costs
10 de outubro de 2024
Opinião espontânea
Resposta da KP Law
We’re sorry to hear this and thanks for taking the time to leave your feedback. Providing the very best service to our clients is our top priority, and we’d love the opportunity to understand your concerns fully. Please contact our client service team at client.service@kpl.co.uk or call us on 0333 038 2411. We truly value your feedback and would like to speak to you about this.
I have claimed my Mercedes emission…
I have claimed my Mercedes emission claim more than 4 years ago but it seems all cases takes time FOREVER whereas they made a contract that this case takes 3 and half years max. I have to born in the next generation in order to get benefit of it.
Avoid them STRONGLY,
2 de fevereiro de 2025
Opinião espontânea
Resposta da KP Law
Thanks for taking the time to leave your feedback. We understand that it can be frustrating but legal claims can often take months, if not years, and there are often long periods of time, while we are wating for a response from the defendant or the courts, when nothing appears to be happening. Please contact our client services team at client.service@kpl.co.uk or call us on 0333 038 2411, to discuss your case. We truly value your feedback and would like to speak to you about your concerns. We look forward to hearing from you.
Made a claim 5 years ago for Mercedes…
Made a claim 5 years ago for Mercedes and still waiting avoid them at all costs
30 de janeiro de 2025
Opinião espontânea
Resposta da KP Law
We're sorry to hear this. The Mercedes claim is still ongoing, and we would like to give you an update. Please contact our client services team at client.service@kpl.co.uk or call us on 0333 038 241. We truly value your feedback and would like to speak to you about your concerns.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.