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Informações sobre a empresa
Escrito pela empresa
Guitars, pianos, keyboards, percussion, audio, and more. Low prices, the largest inventory in the Czech Republic, delivery 2-5 business days, a 3-year warranty, long-distance payment instalments. Musical instruments.
Informações de contacto
Mezi Vodami 23, 143 00, Praha 4, República Checa
- communication@kytary.co.uk
- www.kytary.co.uk
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
this seller didnt send my order.
this seller didnt send my order.. something about brexit had something to do with it.

Resposta da Kytary
i have all ready given a report so do…
i have all ready given a report so do not need to fill in another foorm . i was really pleased with my purchase not so impressed with DPD delivery

Resposta da Kytary
Disappointed
I ordered and paid for a guitar and was told they no longer deal with UK. Very disappointed

Resposta da Kytary
1st-When I ordered the needles they…
1st-When I ordered the needles they didn’t explain they you would need to confirm payment. I didn’t know this so I didn’t receive it Xmas for my husband.
2- when you call it keeps saying they are busy try back later. ??? Never got to speak to anyone.

Resposta da Kytary
Fantastic online service, great delivery
Fantastic online service, and being a mainland european supplier, Kytary were sure to include a UK power supply with my product.

Resposta da Kytary
Slightly odd ordering system, but it all came good
I found the item I was after at a great price, and was generally very impressed by the range on offer.
Ordering worked a slightly odd way round - it was accepted by email before payment, which was then requested via an invoice. Then I got a slightly oddly worded despatch notification, but tracking info on the courier's site didn't show them as having accepted the item for a couple of days after that.
I decided not to panic, mainly because the originally expected delivery date still gave plenty of time for delivery before Christmas, and it all sorted itself out with the order turning up bang in the middle of the estimated dates.

Resposta da Kytary
Very unfortunate to have my goods…
Very unfortunate to have my goods cancelled due To unforseen circumstances, but a very professional service money was refunded without any problems many thanks

Resposta da Kytary
Delivered in a timely manner
Delivered in a timely manner, great product at a great price.

Resposta da Kytary
I would have given 5 stars but sadly…
I would have given 5 stars but sadly the port closures into and out of UK put pay to me actually getting my order.
All was explained very quickly though and it was completely out of their hands. I would happily shop again, just waiting to see what happens with Brexit etc.......

Resposta da Kytary
Initially dubious but all was fine
I was really dubious about using this website. Especially as I placed the order but had to pay seperately on GoPay. I read some reviews & decided to go with it as I was paying on my credit card. Everything went smoothly, constant updates & it arrived in 3 days which I was shocked with Christmas & Covid. Well packaged. Would use again.
Only scored a 4 due to the strange paying process.

Resposta da Kytary
Easy to order and great communication
Easy to order and great communication.
Nice quality and a good fit.

Resposta da Kytary
Just brilliant. Thank you Kytary
So we bought a digital grand piano. At first I’ll admit I was sceptical about ordering from a retailer based outside the U.K. But some of the U.K. based sellers couldn’t guarantee Christmas delivery and the price at Kytary was really competitive. So we went for it. We are so delighted with how it went. Communication was great, delivery arrived about a week later and bang on when it was supposed to be. The delivery driver was also fantastic in helping us get it through the door as it was a massive box. I cannot overstate how pleased we are with the product as well. Wow, what a fantastic instrument. I wouldn’t hesitate to buy from Kytary in the future. Top marks 👍🏻

Resposta da Kytary
Great experience
Quick, accurate and a very good price. Totally happy with the transaction.

Resposta da Kytary
Brilliant service
Brilliant service. Good price. Goods delivered 4 days early. Thankyou.

Resposta da Kytary
Terrible company to deal with
I bought a Martin SC13e from them. I waited 6 months for the item. It came with an action like a fairground guitar and notches on the fretboard.
They agreed to contribute £50.00 towards rectifying the problem.
It cost me £50.00 for the Luther and £50.00 in fuel.
Despite many emails I have yet to be paid.
CFMartin are a terrible company when it comes to customer service and Kytary aren't any better. I would think hard about dealing with either company.
Should have bought a Taylor instead.
My luthier did a fantastic job, unlike these clowns
No replies to my complaints. Wrong product sent. Still waiting....
Wrong power supply sent - even though i contacted prior to this and was assured the right one was available. I have emailed 3 times and so far, no reply. First email sent a couple of weeks ago. Hopefully this will be resolved asap.
Great products, good prices, great service
I had not heard of Kytary before but would recommend them and use again.
Great products, good prices and good customer service.

Resposta da Kytary
Never again will I attempt to buy from…
Never again will I attempt to buy from this online company!
Cancelled my order 2 days before Xmas with no opportunity to seek an alternative.
Very poor customer service

Resposta da Kytary
Alj good
Weird payment method - but all good with fast delivery. Would definitely use again.

Resposta da Kytary

Resposta da Kytary
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