Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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Classificada 1 em 5 estrelas

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Classificada 5 em 5 estrelas

Kupiłem gitarę Sterling by Music Man CT50HSS,jestem bardzo zadowolony z wiosła,po interwencji lutniczej nadaje się do użytku,ale przy zakupie wiosła zawsze istnieje ryzyko że gitarka będzie potrzebowa... Ver mais

Classificada 5 em 5 estrelas

Bardzo polecam! Są terminowi, tani, mili i mówią po polsku. Kupiłem rack (stojak) na trzy gitary i okazało się, że spokojnie zmieści więcej instrumentów. Spytałem czy mają dodatkowe uchwyty, ale produ... Ver mais

Classificada 1 em 5 estrelas

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Informações sobre a empresa

  1. Loja de instrumentos musicais

Escrito pela empresa

Guitars, pianos, keyboards, percussion, audio, and more. Low prices, the largest inventory in the Czech Republic, delivery 2-5 business days, a 3-year warranty, long-distance payment instalments. Musical instruments.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

832 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(832)

2 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Constant email progress updates received.
Best price available.
The clarinet I ordered was just as advertised.

14 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Shreyash, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We will be looking forward to your next purchase. Tomas

Classificada 5 em 5 estrelas

I didn’t realise that this company was…

I didn’t realise that this company was based in the Czech Republic as the phone number looked like a London one, but I have to say the service I received was excellent and the delivery took 5 days as promised. The customer service was really helpful and polite and, providing that this Brexit crap doesn’t cause them too much pain, I will use them again. The prices are really good too! Thanks guys!!😊

14 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Malcolm, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We will be looking forward to your next purchase. Tomas

Classificada 5 em 5 estrelas

Super service! Fantastic.

Absolutely brilliant first impression of your online shop, folks. I was admittedly concerned when I realised how far the parcel had to travel, but I needn't have worried, it arrived impossibly quickly and in perfect condition.
I cannot recommend your shop highly enough, I'm very impressed. Thank you.

12 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello John, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas

Classificada 5 em 5 estrelas

Perfect service

Perfect service! Delivered to UK efficiently and very happy with the goods received.. will use again

11 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Tony, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We will be looking forward to your next purchase. Tomas

Classificada 1 em 5 estrelas

Total lack of communication

Total lack of communication. Cancelled my order

11 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Mr. Whit, we're sorry for the inconvenience. Your order was cancelled due to being unpaid for several days. We assumed you are not interested in purchasing he product. Thank you for understading. Tomas

Classificada 5 em 5 estrelas

Recommended

I am really pleased with the service, excellent communication that kept me updated on the sale, choice of courier & a very competitive price. I would definitely use them again & recommend.

11 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We hope you will shop with us again in future. Tomas

Classificada 1 em 5 estrelas

No parcel received and no updates

After not receiving my parcel I emailed about where my parcel could be, after a brief chat over email and sending them proof of my payment, they stopped replying to my emails

11 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Declan, we have been in touch trying to solve the problem with payment. Unfortunately, you have not provided us enough information yet in order for us to solve the problem. We will stay in touch with you and sort the problem out. Thank you very much. Tomas

Classificada 5 em 5 estrelas

Seagull Mandolin order

Ordered a Seagull Mandolin on Saturday in UK and it arrived on Friday exactly as stated by Kytary in perfect condition. Really impressed with the service thanks guys! Would like to use you again and hope that our ridiculous Brexshit doesn’t cause you too many problems!😊

11 de dezembro de 2020
Opinião espontânea
logótipo da Kytary

Resposta da Kytary

Hello , thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We will be looking forward to your next purchase. Tomas

Classificada 5 em 5 estrelas

Good shop!

Very helpful! And do their very best to solve any problems!
I live in Sweden, but no problem using their UK site and having the order shopped to Sweden.

11 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello, thank you very much for your review. We were happy to be able to arrange shipping to Sweden and to be able to be at your service. Tomas

Classificada 4 em 5 estrelas

Good service and price!

10 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Phillip, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We hope you will shop with us again in future. Tomas

Classificada 5 em 5 estrelas

Really fast delivery

Really fast delivery. I had to call them with a question before delivery and the customer service was great and very easy to make contact.

10 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We hope you will shop with us again in future. Tomas

Classificada 4 em 5 estrelas

Slightly late but got here in good condition

Product arrived later than normal although this can be expected over Xmas period. Tracking didn't update since it got handed to DPD and had a lot of trouble trying to get DPD to locate my parcel. I bought the kaossilator pro + and it is the most fun thing I've ever bought. Well packaged and a good price. Would order from this site again.

9 de dezembro de 2020
Classificada 1 em 5 estrelas

Shockingly Bad

Two items ordered with a total value of c. £250. Dispatch advice issued but tracking link showing zero progress and never updated. Effectively invalid.

Delivery expected within 3 - 6 days. Over one week later still no confirmation this has actually been dispatched. Impossible to contact by phone. Chat operator declined to provide any information whatsoever, despite having relevant order number and all associated details. Instructed to email my query to an email address provided as my only option. Email sent immediately but two days later zero response and zero additional information.

Only contact from Kytary has been this email asking me to rate their services, which doesn't strike me as their smartest move, all things considered.

If I could award them less than one star I would. One star is still two stars too many.

9 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Michael, we're deeply sorry for the inconvenience, but the parcel has been already delivered to you with two days delay caused by the delivery company. Unfortunately, these issues occur in pre-Christmas time, for delivery companies are overwhelmed with deliveries. We're deeply sorry for the delay. Thank you for understanding.

Classificada 5 em 5 estrelas

Brilliant

Brilliant! Best value I could find online and the keyboard is PERFECT. We could track the parcel as it went across Europe so knew when it would arrive. Altogether a great experience, highly recommended

9 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Sarah, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas

Classificada 5 em 5 estrelas

Very pleased!

I was sceptical having never before heard of Kytary and not knowing anyone who had used them so I used my credit card for some added reassurance. No need, within a week there was my item, well packaged, exactly as ordered and far cheaper than anywhere else even with postage. I wouldn't hesitate to use them again!

9 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Luke, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We hope you will shop with us again in future. Tomas

Classificada 5 em 5 estrelas

Amazing price, tremendous experience❤️

Never used these guys before but I bought some expensive cymbals at a fabulous price and they came in good time and in perfect condition👌 The customer service was excellent. Will use again without hesitation. 10/10

9 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Lisa-Marie, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas

Classificada 5 em 5 estrelas
logótipo da Kytary

Resposta da Kytary

Hello Clint, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas

Classificada 5 em 5 estrelas

Was dubious given the bargain price...

I was dubious given the bargain price on a brand new drum kit but Kytary delivered quickly and kit was exactly as described! Very pleased and will use again.

8 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Mike, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We hope you will shop with us again in future. Tomas

Classificada 5 em 5 estrelas

Prompt delivery

Prompt delivery, and everything was as advertised!
👍🏼

8 de dezembro de 2020
logótipo da Kytary

Resposta da Kytary

Hello Michael, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We hope you will shop with us again in future. Tomas

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