We had a lovely time in Swanage. Not far to walk to sea from hotel, however if mobility is an issue the hotel is on a bit of a hill. Hotel was very tired looking throughout , room was spotlessly clean... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I booked, then checked the confirmation email and realised the dates were for the wrong week. I cancelled via the 'cancel' button in the email and then made the correct booking (there was an 'apply' b... Ver mais
A empresa respondeu
Free parking and nice central location. Friendly and helpful staff and very relaxing stay. Room was clean, good value compared to others and had everything I needed. If you are expecting luxury then... Ver mais
A empresa respondeu
Driving in areas on a whim can sometimes give unexpected delights. Chepstow was a pleasant surprise and The Three Tuns was great. The Castle carpark was right next door so easy parking to pay for,... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Whether you’re looking for a city break, a business trip or a last-minute airport hotel, you’ve come to the right place. At LateRooms, we’ve got hotels to suit everyone and every budget. We’re the place to come for last-minute hotel deals. If you need a room for tomorrow, we’ve got you covered. But that’s not all we do. Planning a trip away in a few months, or an epic road trip? We can help with that too. You can save 15% on thousands of hotel rooms by becoming a LateRooms member (psst, it’s free!). Pick from every hotel and room type – from luxury suites and spacious family rooms to spa hotels and cheap and cheerful crash pads. With over 100,000 hotels in the UK alone, you won’t find a bigger range of UK properties anywhere else. Plus, we’ve got a huge selection of international hotels, so you can swap London or Edinburgh for Paris or a beach holiday abroad.
Informações de contacto
Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG, London, Reino Unido
- 0203 637 0812
- support@laterooms.com
- www.laterooms.com
4,0
Bom
2 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Cheap room with shared kitchen and…
Cheap room with shared kitchen and bathroom..great shops and lots 2 visit...
16 de abril de 2026
Resposta da LateRooms.com
Hi Katrina,
Thank you so much for your lovely review! We’re really pleased to hear you found a great value room and enjoyed the location with plenty to see and do nearby.
We hope you had a fantastic stay and look forward to helping you book your next trip!
Best wishes,
Rebecca
Great price
14 de abril de 2026
Resposta da LateRooms.com
Hi there,
Thank you for taking the time to leave us such positive feedback. It is great to hear you found our pricing so competitive.
Best wishes,
Chelsea
Because you gave me the best deal I…
Because you gave me the best deal I searched and searched then I found you..thank you.😊.
13 de abril de 2026
Resposta da LateRooms.com
Hi Dawn,
We're happy to hear that you had a great experience finding the best deal with us. We appreciate you taking the time to leave us such positive feedback.
We look forward to continuing helping you book accommodation in the future!
Best wishes,
Chelsea
Last minute booking
We had a lovely time in Swanage. Not far to walk to sea from hotel, however if mobility is an issue the hotel is on a bit of a hill. Hotel was very tired looking throughout , room was spotlessly clean though. So the breakfast was continental and to be fair it was poor. Coffee and orange juice were nice though. The staff were very friendly and helpful. So if you just want somewhere to sleep then I would recommend it.
12 de abril de 2026
Resposta da LateRooms.com
Hi Andrew,
Thank you for taking the time to share your feedback.
We’re really pleased to hear that you had a lovely time in Swanage and that you found the room spotlessly clean, as well as the staff friendly and helpful, this means a lot to us.
We appreciate your comments regarding the condition of the hotel and the continental breakfast offering, your feedback is very valuable.
We look forward to helping you book your next trip away.
Best wishes,
Chelsea
Resposta da LateRooms.com
Hi Andrew,
Thank you so much for taking the time to leave us some positive feedback. We are happy to hear that you found it simple and quick to get a property booked in.
We look forward to helping you again for your next trip.
Best wishes,
Chelsea
It was the cheapest deal
8 de abril de 2026
Resposta da LateRooms.com
Hi there,
We appreciate your feedback and are so glad you found a great deal with us that was perfect for your trip.
We look forward to booking more great deals for you for your next trip.
Best wishes,
Chelsea
Frist of all it was a pub
Frist of all it was a pub with only 3 rooms. The walls had not been painted for ages. And looked nothing like the pic on late rooms. 75 pounds a night is a joke for the size of room. Plus I had massage acussing of smoking in room with would never do. And the cleaner was rude
3 de abril de 2026
Resposta da LateRooms.com
Hi Stephen,
We appreciate you taking the time to share your experience. We're sorry to hear that your stay did not meet expectations regarding the room's condition, size, and perceived value.
As a third-party booking platform, we don’t manage the hotel directly. However, the quality of the accommodation we feature is very important to us, and we’re happy to guide you on how to submit a formal complaint to the hotel via their managing agent so they can address your concerns and improve their service. You can contact us anytime at support@laterooms.com, and we’ll be glad to assist in passing your feedback on.
We truly appreciate you taking the time to share your experience and hope your next booking with LateRooms is much smoother and more enjoyable.
Best wishes,
Chelsea
Great location
Great location, easy to access other places to visit.
Booking process was quite easy to follow, excellent prices.greatlocation
8 de abril de 2026
Resposta da LateRooms.com
Hi June,
We're happy to hear that you found the location convenient for your travels and that the booking process was straightforward.
We appreciate you mentioning our excellent prices and are grateful for your positive feedback!
We look forward to helping you get another trip booked for the future.
Best wishes,
Chelsea
Easy to navigate and plenty of hotel…
Easy to navigate and plenty of hotel choices to choose from the website
4 de abril de 2026
Resposta da LateRooms.com
Hi there,
We're happy to hear that you found our website easy to navigate and appreciated the wide selection of hotels available.
Thank you for your positive feedback, we look forward to continually finding you the perfect place to stay.
Best wishes,
Chelsea
Lovely place
Lovely place, very nice, clean rooms, staff were lovely. Absolutely faultless
3 de abril de 2026
Resposta da LateRooms.com
Hi Emma,
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and that the rooms, staff, and overall experience were faultless.
It’s great to know the hotel made such a positive impression, and we hope to help you find another fantastic stay again soon.
Best wishes,
Rebecca
Very easy to navigate website and to…
Very easy to navigate website and to join Laterooms. Prompt to join very useful
6 de abril de 2026
Resposta da LateRooms.com
Hi Margaret,
Thank you so much for your wonderful review! We’re thrilled you found our website easy to navigate and the prompt to become a LateRooms member helpful.
We can’t wait for you to start discovering amazing stays!
Best wishes,
Rebecca
PELIGRO SANITARIO
PELIGRO SANITARIO
Experiencia muy muy horrible. La persona que alquila es inlocalizable, me dejó una hora en la calle, no nos pudimos comunicar porque no habla inglés, me habló fatal y me envió un link a youtube porque no era capaz de explicarme cómo entrar al alojamiento que ya había pagado anteriormente. Me enviaron para que hiciera el checkin 5 VECES, pidiendo que pagara 12 euros 5 VECES.
Lo más grave: la suciedad es extrema. Como persona alérgica, sufrí una crisis respiratoria por la acumulación de polvo tanto en la cama como en el baño y cocina. El trato es hostil y negligente. Si buscas seguridad e higiene, huye de aquí. Por supuesto publicidad engañosa, el alojamiento no cumple con los estándares mínimos de habitabilidad. Si valoras tu salud y tu seguridad HUYE DE AQUÍ.
27 de março de 2026
Opinião espontânea
Resposta da LateRooms.com
Hi,
We’re very sorry to hear about the issues you experienced during your stay. We completely understand how frustrating and concerning it must have been to face difficulties with communication, accessing the property, and the cleanliness conditions.
As a booking platform, we don’t manage properties directly, but we’re here to support you in raising your concerns with the property’s managing agent. Please email us at support@laterooms.com with the details of your stay and any evidence, such as photos, and we’ll make sure your complaint is passed on and properly investigated.
Thank you for sharing your experience. We hope we can help get this matter resolved and improve your experience with future bookings.
Best regards,
Rebecca
Resposta da LateRooms.com
Hi Jacqueline,
Thank you so much for your lovely review! We’re delighted to hear you found our site easy to use and that you were pleased with the pricing.
We hope you find the perfect stay for your next trip and look forward to helping you book it!
Best wishes,
Rebecca
Room wasn't to standards
Room wasn't to standards, out dated, not comfortable.
Invasion off moths n squahed blood in bed. Moved us , sane shitty room. , tried get refund as we want stay somewhere else and no manager to answer. Disappointed.
Wouldn't bother.
3 de abril de 2026
Resposta da LateRooms.com
Hi Kar,
We’re so sorry to hear about the problems you faced during your stay – that must have been really upsetting, and we completely understand your frustration. No one should have to experience that, and we’re very sorry it happened to you.
While we don’t manage the properties directly, we’re here to help. If you email us at support@laterooms.com with the details of your stay and any supporting evidence, like photos, we’ll make sure your concerns are passed on to the hotel’s managing agent and followed up on.
Thank you for taking the time to share your experience. We genuinely hope we can help get this resolved and that your future stays are far more enjoyable.
Best wishes,
Rebecca
my reviewIt
It was not made clear that Iwas not booking direct with the hotel,which was my intention.,that said Iam very pleased with the price and service
31 de março de 2026
Resposta da LateRooms.com
Hi Mr Dunworth,
Thank you for sharing your feedback. We’re glad to hear you were pleased with the price and service, and we’re sorry for any confusion around the booking process.
LateRooms is a third-party booking platform, and all bookings are made with our trusted partners. This is explained in our booking terms and conditions, which customers agree to during the booking process, but we completely understand how it might not have been immediately clear.
We appreciate your comments, as they help us improve the experience for future guests, and we hope to assist you with your next stay!
Best wishes,
Rebecca
Booked hitel for 2 for 2 nights with…
Booked hitel for 2 for 2 nights with breakfast , breakfast isn't on email rang late deals Xperia, said its not on there , false advertising, tied cancel said need ring hotel , hotel like we can't cancel from 3rd party, rang back said il loose half my payment. Ridiculous.
False advertising!!!
Paying 16.50 each on breakfast per day i would never do.
Disappointed in service, won't be useing it again!
3 de abril de 2026
Opinião espontânea
Resposta da LateRooms.com
Hi Kara,
Thanks for taking the time to leave your review, and we’re very sorry to hear about the confusion with breakfast. It looks like the booking was for room only, so breakfast wasn’t included, but we completely understand how frustrating that can be if it wasn’t clear at the time.
As a booking platform, we always recommend double-checking the room options when booking so there are no surprises.
We really appreciate your feedback and hope your next stay is smooth and enjoyable!
Best wishes,
Rebecca
room booked for two nights wasn't…
room booked for two nights wasn't available at the hotel. Had to rearrange with the hotel directly
27 de março de 2026
Resposta da LateRooms.com
Hi Douglas,
Thank you for taking the time to leave your feedback. We’re really sorry to hear that your room wasn’t available on arrival and that you had to rearrange directly with the hotel. We completely understand how frustrating that must have been, especially when you were looking forward to your stay.
If there’s anything further we can do to support you with this booking, please don’t hesitate to get in touch with us at support@laterooms.com or call 0203 637 0812.
Best wishes,
Rebecca
Resposta da LateRooms.com
Hi Stanley,
Thank you so much for your lovely review! We’re delighted to hear you found the booking process easy and that you were happy with the hotel and its location.
We hope you had a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Bargain Late Rooms
Easy site navigation, great choices with good price variations.
31 de março de 2026
Resposta da LateRooms.com
Hi Mr T,
Thank you so much for your fantastic review! We’re really pleased to hear you found our site easy to navigate and enjoyed the variety of choices and pricing.
We hope you have a great stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Clear & easy to find what I was looking…
Clear & easy to find what I was looking for.
31 de março de 2026
Resposta da LateRooms.com
Hello,
Thank you so much for your lovely review! We’re delighted to hear you found it clear and easy to find exactly what you were looking for on our website.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.