LAVAZZA Professional UK Opiniões 

168
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We are long standing customers of Lavazza with many drinks machines installed across our various sites. The drinks are great and go down well with staff. We have an excellent ongoing relationship w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lavazza coffee machine fault - rare occurrence. Engineer - Bob, attended site. Serviced machine, replaced worn parts. Also updated software and ensured all set up properly. Explained exactly what ha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lavazza has been such a wonderful company to work with. From the set up, the billing, the customer service and the deliscious coffee, we have been nothing short of impressed with this company! Our acc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We recently had a Lavazza coffee machine instant our work place. Unfortunately the install wasn't as straight forward as hoped but the engineer Marc went above and beyond to ensure this machine was... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Máquina de venda de café
  2. também em
  3. Aluguer de material para escritório
  4. Fornecedor de máquinas de café
  5. Fornecedor de material para escritório

Escrito pela empresa

LAVAZZA Professional UK - We create great tasting moments at work.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

168 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(168)

6 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Klix drinks for Bowlers

The Klix machine is a bonus for our members as well as an asset the bowlers love it

14 de julho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

excellent drink choice

excellent drink choice. good value for money. Orders always on time and really good customer service and really reliable engineers

14 de julho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

Very helpful and informative.

Very helpful, and informative. Friendly sales rep had all the answers to our questions and was prompt in coming back with technical information.

30 de junho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 1 em 5 estrelas

Classic example of another large…

Classic example of another large company that doesn't care if they get new business. advertise one thing and deliver another.

18 de junho de 2021
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logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Dear Mr Pennells,
I am so sorry that you haven't been satisfied with the care & service you have received from Lavazza Professional. Would you kindly give me more some details about your experience, so I can look into this for you.
Thanks
Regards
Rose Brown

Classificada 5 em 5 estrelas

Exceptional Support and service!

I have been dealing with Lavazza for years now and I have been extremely happy since day one. My Account Manger, Kerry Coles, has demonstrated brilliant knowledge and has always helped and supported me on many occasions which I am very grateful for.
Highly recommended! Thank you Kerry.

14 de junho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

I have been dealing with Lavazza for a…

I have been dealing with Lavazza for a few years and have always found them to be very friendly and professional, very helpful with any issues that might arise.

11 de junho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

We have used these machines and…

We have used these machines and products for many years and will continue to do so excellent service 100% and Paul is great always there to help

10 de junho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

Throughout the period that I have…

Throughout the period that I have worked with Lavazza and Paul Collard I have never had any issues. The ordering is seamless, customer service is excellent and the support team are fantastic. There have been occasions when we have required an engineer and they have come out on the same day. Cannot fault

10 de junho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

Lavazza & Klix 100%

I have used Klix/Lavazza machines for years, they are second to none in their field, their drinks are suitable for various sites with new innovations always on the horizon. Paul my Lavazza contact has been a great support, knowledgeable and always quick to respond as required whether its a new quote or hiccups with the new Eco cups ( client loves them) that are now well established and hiccup free.

10 de junho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

Absolutely exceptional service!

Absolutely exceptional service! I have been dealing with Lavazza for years now and I am extremely happy since day one. Also, my Account Manger, Paul, has demonstrated brilliant knowledge and support on many occasions which I am very grateful for.
Highly recommended!

10 de junho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

Quick to respond

Quick to respond to changes in products and refilling.

8 de junho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

I have been working with Kerry for the…

I have been working with Kerry for the past couple of years. She is always attentive and happy. She is a pleasure to work with and is a knowledgeable account manager.

7 de junho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

KLIX and Bean to Cup

Now our KLIX and Bean to Cup machines are all installed and working I just wanted to share a thank you for all the hard work in finding us the solution that worked for us and Emma's professionality throughout the whole process.
Emma was always fantastic in her communication and the service provided was fantastic.

You clearly have a passion for your role and this shone through, it was a pleasure to work with you.

Highly recommend Lavazza, Dan - Denso Marston

4 de junho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

Excellent Company

i have been dealing with Kerry and Lavazza for over 4 years now and have to say how professional they are and great customer service, We have 6 Klix machines and looking to extend that with these guys

great company

3 de junho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

Great Service

Kerry has been our account manager now for a couple of years, and its been a pleasure! Always happy and eager to help.

3 de junho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

Emma is a excellent account manager and…

Emma is a excellent account manager and can’t fault her especially when needed.
Really happy with KLIX machines they are reliable and good quality and a good price point! Shaun - DHL, Tickhill

3 de junho de 2021
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

Brilliant Account Manager and Company

I have always found my account manager, Kerry, very very helpful. When I was new to my unit she was a great help in setting up the machines and she is very keen to tell me about new products. Kerry will often come in with new products for us to try and will get honest feedback from the customers. Any issues with Invoices are solved within a matter of hours.
I would highly recommend this company

30 de abril de 2021
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logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Received my machine on time. Everyone here loves the drinks and the customer service team have been very helpful in answering questions about the drinks.

30 de setembro de 2020
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you for your excellent feedback it is very much appreciated.
Rose Brown
Marketing

Classificada 5 em 5 estrelas

I absolutely LOVE iT

I absolutely LOVE iT! I just received my Jolie and Milk machine with a great selection of coffee capsules. I love. mocha so straight away made one using my own hot chocolate recipe. Put milk in the milk frother and some hot chocolate powder and voila I made my own mocha.The coffee just smooth and delicious like in coffee shop!

Well, I already drunk two coffee tho lol.

If you can buy one today! You will love it! Thanks Lavazza.

22 de janeiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Klix Outlook Machine Relocation

From placing the order to the machines being relocated to another building was a very smooth process.

15 de novembro de 2019
Opinião espontânea
logótipo da LAVAZZA Professional UK

Resposta da LAVAZZA Professional UK

Thank you Julian for your feedback, it is great to know that all is working as it should.
Best regards
Fran

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