We are long standing customers of Lavazza with many drinks machines installed across our various sites. The drinks are great and go down well with staff. We have an excellent ongoing relationship w... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We are long standing customers of Lavazza with many drinks machines installed across our various sites. The drinks are great and go down well with staff. We have an excellent ongoing relationship w... Ver mais
A empresa respondeu
Lavazza coffee machine fault - rare occurrence. Engineer - Bob, attended site. Serviced machine, replaced worn parts. Also updated software and ensured all set up properly. Explained exactly what ha... Ver mais
A empresa respondeu
Lavazza has been such a wonderful company to work with. From the set up, the billing, the customer service and the deliscious coffee, we have been nothing short of impressed with this company! Our acc... Ver mais
A empresa respondeu
We recently had a Lavazza coffee machine instant our work place. Unfortunately the install wasn't as straight forward as hoped but the engineer Marc went above and beyond to ensure this machine was... Ver mais
A empresa respondeu
LAVAZZA Professional UK - We create great tasting moments at work.
Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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The Klix machine is a bonus for our members as well as an asset the bowlers love it

Resposta da LAVAZZA Professional UK
excellent drink choice. good value for money. Orders always on time and really good customer service and really reliable engineers

Resposta da LAVAZZA Professional UK
Very helpful, and informative. Friendly sales rep had all the answers to our questions and was prompt in coming back with technical information.

Resposta da LAVAZZA Professional UK
Classic example of another large company that doesn't care if they get new business. advertise one thing and deliver another.

Resposta da LAVAZZA Professional UK
I have been dealing with Lavazza for years now and I have been extremely happy since day one. My Account Manger, Kerry Coles, has demonstrated brilliant knowledge and has always helped and supported me on many occasions which I am very grateful for.
Highly recommended! Thank you Kerry.

Resposta da LAVAZZA Professional UK
I have been dealing with Lavazza for a few years and have always found them to be very friendly and professional, very helpful with any issues that might arise.

Resposta da LAVAZZA Professional UK
We have used these machines and products for many years and will continue to do so excellent service 100% and Paul is great always there to help

Resposta da LAVAZZA Professional UK
Throughout the period that I have worked with Lavazza and Paul Collard I have never had any issues. The ordering is seamless, customer service is excellent and the support team are fantastic. There have been occasions when we have required an engineer and they have come out on the same day. Cannot fault

Resposta da LAVAZZA Professional UK
I have used Klix/Lavazza machines for years, they are second to none in their field, their drinks are suitable for various sites with new innovations always on the horizon. Paul my Lavazza contact has been a great support, knowledgeable and always quick to respond as required whether its a new quote or hiccups with the new Eco cups ( client loves them) that are now well established and hiccup free.

Resposta da LAVAZZA Professional UK
Absolutely exceptional service! I have been dealing with Lavazza for years now and I am extremely happy since day one. Also, my Account Manger, Paul, has demonstrated brilliant knowledge and support on many occasions which I am very grateful for.
Highly recommended!

Resposta da LAVAZZA Professional UK
Quick to respond to changes in products and refilling.

Resposta da LAVAZZA Professional UK
I have been working with Kerry for the past couple of years. She is always attentive and happy. She is a pleasure to work with and is a knowledgeable account manager.

Resposta da LAVAZZA Professional UK
Now our KLIX and Bean to Cup machines are all installed and working I just wanted to share a thank you for all the hard work in finding us the solution that worked for us and Emma's professionality throughout the whole process.
Emma was always fantastic in her communication and the service provided was fantastic.
You clearly have a passion for your role and this shone through, it was a pleasure to work with you.
Highly recommend Lavazza, Dan - Denso Marston

Resposta da LAVAZZA Professional UK
i have been dealing with Kerry and Lavazza for over 4 years now and have to say how professional they are and great customer service, We have 6 Klix machines and looking to extend that with these guys
great company

Resposta da LAVAZZA Professional UK
Kerry has been our account manager now for a couple of years, and its been a pleasure! Always happy and eager to help.

Resposta da LAVAZZA Professional UK
Emma is a excellent account manager and can’t fault her especially when needed.
Really happy with KLIX machines they are reliable and good quality and a good price point! Shaun - DHL, Tickhill

Resposta da LAVAZZA Professional UK
I have always found my account manager, Kerry, very very helpful. When I was new to my unit she was a great help in setting up the machines and she is very keen to tell me about new products. Kerry will often come in with new products for us to try and will get honest feedback from the customers. Any issues with Invoices are solved within a matter of hours.
I would highly recommend this company

Resposta da LAVAZZA Professional UK
Excellent service. Received my machine on time. Everyone here loves the drinks and the customer service team have been very helpful in answering questions about the drinks.

Resposta da LAVAZZA Professional UK
I absolutely LOVE iT! I just received my Jolie and Milk machine with a great selection of coffee capsules. I love. mocha so straight away made one using my own hot chocolate recipe. Put milk in the milk frother and some hot chocolate powder and voila I made my own mocha.The coffee just smooth and delicious like in coffee shop!
Well, I already drunk two coffee tho lol.
If you can buy one today! You will love it! Thanks Lavazza.
From placing the order to the machines being relocated to another building was a very smooth process.

Resposta da LAVAZZA Professional UK
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