London Camera Exchange - Manchester Opiniões 

308
TrustScore: 5 em 5

4,9

16 Cross Street, M2 7AE Manchester, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

"Excellent camera shop in London. Helpful, knowledgeable staff, fair prices, and great selection of new & used gear. Got a great deal on my camera/lens, trade-in was smooth, and service was friendly a... Ver mais

Classificada 5 em 5 estrelas

I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... Ver mais

Classificada 5 em 5 estrelas

Great company to communicate with rather than a robot. Very knowledgeable staff who are really helpful - nothing is too much trouble. Great website, very easy to navigate and find what you are look... Ver mais

Classificada 5 em 5 estrelas

Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... Ver mais


Informações sobre a empresa

  1. Loja de máquinas fotográficas
  2. Loja de binóculos
  3. Loja de fotografia

Escrito pela empresa

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Informações de contacto

  • 16 Cross Street, M2 7AE, Manchester, Reino Unido

  • 01618347500

4,9

Excelente

TrustScore: 5 em 5

308 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 95% das suas opiniões negativas

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4,9

Todas as opiniões

(308)

2641 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 3 em 5 estrelas

Pretty poor really

Pretty poor really, I have purchased numerous things and been very happy, staff great, but had to send two lenses back and had to pay £17 postage, pretty poor, I probably won’t order again because of this .
I get that but you are missing the point here, a member of your team in Norwich stated we would get the postage paid back, there is a difference , so yes it is unfortunate

22 de julho de 2024
Opinião espontânea
logótipo da London Camera Exchange - Manchester

Resposta da London Camera Exchange - Manchester

Hi Darren,

It's unfortunate that you found our service to be poor. For refunds, our T&C's state "Items can be returned to a local store or returned by post. The cost of returning an item is to be borne by the customer."
If you have any further questions, please contact us at customerservices@LCEgroup.co.uk

Best regards
LCE Team

Classificada 5 em 5 estrelas

Another second hand equipment purchase

Another second hand equipment purchase, this time from the Manchester store. As normal my questions were answered promptly but no pressure to buy. Delayed delivery so I could be in was handled by the store and purchase was tracked on day of delivery. Equipment arrived extremely well packed and as described on the website. Would absolutely recommend LCE for secondhand equipment.

19 de junho de 2024
Classificada 5 em 5 estrelas

First time purchasing pre-owned…

First time purchasing pre-owned equipment and I can't fault the service given by the staff at Manchester, after a quick follow-up call regarding a DSLR, they were very helpful and more than happy to answer a small query before buying. The item arrived the next day, very well packed with the said camera looking like it's never been used.
Overall I found the whole process from start to finish, quick, easy and kept well informed. Will be more than happy to recommend to others and buy again from LCE.
Many Thanks

4 de junho de 2024
Classificada 5 em 5 estrelas

Excellence in practice

Having used LCE for more than 20 years I can say with experience that customer service is always outstanding
Product description is accurate Delivery prompt Staff are always knowledgeable and polite at all branches
LCE set the standard that other retailers should aim for.

10 de junho de 2024
Classificada 5 em 5 estrelas

Out of stock?...

Even though the battery I ordered was out of stock in at least two locations the order was passed around quickly and arrived in short order.

22 de maio de 2024
Classificada 5 em 5 estrelas

It's the second time I've used LCE…

It's the second time I've used LCE (first time using the Manchester store). Both times a great experience.

The Nikon 24-70 f2.8 VR I bought used looks immaculate and was a great price.

My first place to check when buying camera equipment.

28 de maio de 2024
Classificada 5 em 5 estrelas

Great, friendly and efficient service.

Upon entering L.C.E.'s Manchester city centre branch I was greeted in a friendly and courteous way.
A thorough search was made to see if the item I wanted was available and it was found to be available through their online service. I was given all the information I needed to order the item, including a printed copy of the catalogue information on the item.
Upon placing my order I was promised next day delivery.
As promised my item arrived, the next day, safely and securely.
I could not have wished for a better service and experience!
Well done to everyone concerned!

3 de junho de 2024
Classificada 5 em 5 estrelas

The whole process was excellent

The whole process was excellent. From the trade in at Manchester, handled very well to the delivery of my binoculars. I ordered my binoculars at 12.30 they arrived the following day at 12.30. DPD gave clear accurate information on the delivery.

31 de maio de 2024
Classificada 5 em 5 estrelas

Efficient and reliable service

Efficient processing of my online purchase. I was kept informed of the delivery date. The binoculars are fabulous. I felt confident with my purchase. Thank you for a great service.

27 de maio de 2024
Classificada 5 em 5 estrelas

Outstanding customer service

Staff in the Manchester branch were exceptionally helpful and pleasant to deal with over a relatively small purchase. Maintaining the high standards I remember from their old days as Chester Camera Exchange!

I would never buy optical equipment online sight unseen, their advice and help made all the difference.

16 de maio de 2024

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