"Excellent camera shop in London. Helpful, knowledgeable staff, fair prices, and great selection of new & used gear. Got a great deal on my camera/lens, trade-in was smooth, and service was friendly a... Ver mais
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Leia as opiniões dos outros
I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... Ver mais
Great company to communicate with rather than a robot. Very knowledgeable staff who are really helpful - nothing is too much trouble. Great website, very easy to navigate and find what you are look... Ver mais
Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... Ver mais
Informações sobre a empresa
Escrito pela empresa
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Informações de contacto
16 Cross Street, M2 7AE, Manchester, Reino Unido
- 01618347500
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Pretty poor really
Pretty poor really, I have purchased numerous things and been very happy, staff great, but had to send two lenses back and had to pay £17 postage, pretty poor, I probably won’t order again because of this .
I get that but you are missing the point here, a member of your team in Norwich stated we would get the postage paid back, there is a difference , so yes it is unfortunate

Resposta da London Camera Exchange - Manchester
Straight forward service...fast…
Straight forward service...fast dispatch and delivery A++++
The website is easy to use.The products…
The website is easy to use.The products purchased were exactly as described.Delivery was quick and I could track my delivery.
Easy to deal with
Easy to deal with , great communication and product as described
Item exactly as described
Item exactly as described, carefully packaged and delivered on time.
Very knowledgeable and helpful staff
Very knowledgeable and helpful staff
Easy to use website
Well packed and prompt delivery
Another second hand equipment purchase
Another second hand equipment purchase, this time from the Manchester store. As normal my questions were answered promptly but no pressure to buy. Delayed delivery so I could be in was handled by the store and purchase was tracked on day of delivery. Equipment arrived extremely well packed and as described on the website. Would absolutely recommend LCE for secondhand equipment.
First time purchasing pre-owned…
First time purchasing pre-owned equipment and I can't fault the service given by the staff at Manchester, after a quick follow-up call regarding a DSLR, they were very helpful and more than happy to answer a small query before buying. The item arrived the next day, very well packed with the said camera looking like it's never been used.
Overall I found the whole process from start to finish, quick, easy and kept well informed. Will be more than happy to recommend to others and buy again from LCE.
Many Thanks
Excellence in practice
Having used LCE for more than 20 years I can say with experience that customer service is always outstanding
Product description is accurate Delivery prompt Staff are always knowledgeable and polite at all branches
LCE set the standard that other retailers should aim for.
Out of stock?...
Even though the battery I ordered was out of stock in at least two locations the order was passed around quickly and arrived in short order.
It's the second time I've used LCE…
It's the second time I've used LCE (first time using the Manchester store). Both times a great experience.
The Nikon 24-70 f2.8 VR I bought used looks immaculate and was a great price.
My first place to check when buying camera equipment.
Great, friendly and efficient service.
Upon entering L.C.E.'s Manchester city centre branch I was greeted in a friendly and courteous way.
A thorough search was made to see if the item I wanted was available and it was found to be available through their online service. I was given all the information I needed to order the item, including a printed copy of the catalogue information on the item.
Upon placing my order I was promised next day delivery.
As promised my item arrived, the next day, safely and securely.
I could not have wished for a better service and experience!
Well done to everyone concerned!
The whole process was excellent
The whole process was excellent. From the trade in at Manchester, handled very well to the delivery of my binoculars. I ordered my binoculars at 12.30 they arrived the following day at 12.30. DPD gave clear accurate information on the delivery.
Efficient and reliable service
Efficient processing of my online purchase. I was kept informed of the delivery date. The binoculars are fabulous. I felt confident with my purchase. Thank you for a great service.
Outstanding customer service
Staff in the Manchester branch were exceptionally helpful and pleasant to deal with over a relatively small purchase. Maintaining the high standards I remember from their old days as Chester Camera Exchange!
I would never buy optical equipment online sight unseen, their advice and help made all the difference.
Competitive Supplier
Very informative ordering process online, combined with fast delivery by a quality courier. Seems a well run outfit.
Great customer service and genuine…
Great customer service and genuine camera people. This was my first time buying from them, however I will now always try to buy from London Camera Exchange.
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