"Excellent camera shop in London. Helpful, knowledgeable staff, fair prices, and great selection of new & used gear. Got a great deal on my camera/lens, trade-in was smooth, and service was friendly a... Ver mais
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Leia as opiniões dos outros
I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... Ver mais
Great company to communicate with rather than a robot. Very knowledgeable staff who are really helpful - nothing is too much trouble. Great website, very easy to navigate and find what you are look... Ver mais
Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... Ver mais
Informações sobre a empresa
Escrito pela empresa
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Informações de contacto
16 Cross Street, M2 7AE, Manchester, Reino Unido
- 01618347500
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Great value lens, mint condition. Very fast delivery
Saw a Fuji lens I have been after for a while on LCE website. Was very good value. I ordered it at 2pm one day and it was delivered on the dot 9:30am the next day. I had a similar experience a year ago with LCE. Can’t fault them. Also the lens, if anything, was in a better condition than the description so I was very pleased.
Selling Equipment > Poor Experience
Decided to sell my camera equipment. So i filled out the quotation form , and received a quote from the Manchester store.
The quote was quite low, and after a lot of back and forth communication i finally accepted the offer.
I was asked my full name and address and preferred pick-up date. Which i provided. I also asked the question, do i need to securely package these items? (i assumed i did) , and is the postage already paid for? (i assumed it was).
No reply, i waited in the house all day on both the days i suggested for pick-up, with the items packaged ready. No-show, and still no reply.
So now they have my name, address, email, phone number. Perhaps that was all they was after. As i cannot fathom what else they were doing.
Pretty bad experience really. (I ended up selling the equipment for a better price elsewhere, with no issues)

Resposta da London Camera Exchange - Manchester
Don't go anywhere else
Yet again LCE (Manchester)was absolutely brilliant
A big thanks to all the team
Easy to order and quick delivery.
Easy to order required item (Canon 2x Extender) which was delivered quickly and well packaged.
Competitive pricing
Competitive pricing, easy to order and good delivery service.
Restricted by payment rules.
The only issue was that because I don't use Pay Pal and paid using a credit card, you would only mail the goods to my registered address and not to the address I needed it to go to at short notice. This caused my granddaughter some inconvenience.
Mr Watson
A rare online shopping experience
A rare online shopping experience. The communication couldn't have been better if I was in store in person, the experience was seamless from ordering to delivery within 24 hours. Genuinly, a massive thank you to the LCE team.
Quick delivery great second hand lenses.
Another great LCE experience.
Swift, helpful communication. Camera is immaculate - like new, exceeding expectations, especially at the competitive price. LCE remains my first port of call for used photo gear. Thank you.
I like the friendly service
I like the friendly service. They go out of their way to help you, I have had a good price in the past part exchanging my gear and free next day delivery.
Thanks.
I would highly recommend LCE and I have…
I would highly recommend LCE and I have bought many gears from them. Excellent service and plenty of choice with fair price - also important that they have 6 month warranty to really help make things right when wrong.
Very good efficient service as always
Very good efficient service as always. Quick delivery items as described.
Canon 6DMk2 body
My 6DMk2 camera body seems in actually better condition than described. Plenty of bubble wrap, double boxed. Thanks.
Very kind and helpful staff
I had a fantastic experience with London Exchange Cameras in Manchester. The staff have been absolutely invaluable — not only during the purchase of my lens but especially with their excellent after-sales service.
I was having difficulty claiming the cash-back offer that came with my purchase, as I hadn’t realised it needed to be done online by the customer. When I contacted the store to enquire about it, a member of staff kindly explained how it worked. Upon realising I was struggling with the process, they generously offered to submit the claim on my behalf.
I was incredibly impressed with their kindness, patience, and willingness to go the extra mile. It's rare to come across such genuine and helpful customer service these days. I highly recommend London Exchange Cameras and wouldn’t hesitate to return for future purchases.
Mr Basilio Leone
Quality Products and Quality Service
The Manchester Branch was very helpful in advising on delivery options and arranged "Click & Collect" from the LCE Portsmouth Branch. Good communications from Staff at both branches resulted in swift, safe arrival of my purchase. Goods were exactly as described and competitively priced.
Top Service
Excellent service and purchased lens was as described. No issues at all.
The guy I saw in Worcester shop was…
The guy I saw in Worcester shop was very helpful about a non-viable repair to my lens and sought out a replacement as we were speaking. Obviously knew his stuff!
Online Purchase of Sigma Lens
Purchased a used Sigma Lens from Manchester LCE, Ben was helpful when I had trouble with online website and honest with the lens condition. Would be happy to purchase from them again.
I saw a lense on the Manchester site…
I saw a lense on the Manchester site 2nd hand I e mailed them within a few mins I had received a reply from Gary bought the lense and he kept me updated the whole way along and the lense came the following day. Superb service and couldn't fault them at all.
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