London Camera Exchange - Manchester Opiniões 

308
TrustScore: 5 em 5

4,9

16 Cross Street, M2 7AE Manchester, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

"Excellent camera shop in London. Helpful, knowledgeable staff, fair prices, and great selection of new & used gear. Got a great deal on my camera/lens, trade-in was smooth, and service was friendly a... Ver mais

Classificada 5 em 5 estrelas

I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... Ver mais

Classificada 5 em 5 estrelas

Great company to communicate with rather than a robot. Very knowledgeable staff who are really helpful - nothing is too much trouble. Great website, very easy to navigate and find what you are look... Ver mais

Classificada 5 em 5 estrelas

Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... Ver mais


Informações sobre a empresa

  1. Loja de máquinas fotográficas
  2. Loja de binóculos
  3. Loja de fotografia

Escrito pela empresa

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Informações de contacto

  • 16 Cross Street, M2 7AE, Manchester, Reino Unido

  • 01618347500

4,9

Excelente

TrustScore: 5 em 5

308 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(308)

2630 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Impressive Service

Friendly, helpful information by telephone with Richard at Manchester. Prompt email follow-ups. Effortless online purchase. Excellent used lens arrived swiftly. Although it initially arrived in the wrong box, this was quickly resolved and a swap was made - which shows LDC staff to be responsive and attentive too.

24 de fevereiro de 2025
Classificada 3 em 5 estrelas

Equipment in superb condition the rest was crap.

Equipment in superb condition - far better than expected. Ist lot - personnel very attentive up to purchase point then total silence - presumably job done now sod off! 2nd lot the packaging was made up of old newspapers stuffed into a cardboard box which was unbelievably amateurish - I wouldn't have returned let alone sent an item like that. What happened to bubble wrap - too expensive and eating into profits? Shame really because the kit appeared to be in really good condition. Apart from the kit the rest of the service including some of the emails was second or rather third rate and very disappointing. Whatever happened to customer service?

21 de fevereiro de 2025
logótipo da London Camera Exchange - Manchester

Resposta da London Camera Exchange - Manchester

Hi Malcolm
Thank you for taking the time to leave a review,
We are sorry to learn that this experience didn't meet your expectations and our normal high standards.
We continually look to improve our systems, processes and service, where possible, we do aim to re-use packing materials, not to save money, but to save the planet - but do appreciate that old newspaper may not look the most professional!
We look forward to welcoming your custom again in the near future and aim to exceed your expectations.
Many thanks,
Your LCE Team

Classificada 3 em 5 estrelas

Delivery is awful

Delivery is awful. I am still waiting for my order!

4 de fevereiro de 2025
logótipo da London Camera Exchange - Manchester

Resposta da London Camera Exchange - Manchester

Hi Keith,

Thank you for taking the time to leave us a review. Delivery was scheduled for next day until DPD received your request to delay delivery until Saturday 8th. From what I can see it appears DPD delayed the parcel again and was delivered today 10th. We have received your request for a refund.
I apologise for any inconvenience this has caused. It would appear DPD have let us both down here.
If you have any additional enquiries, please contact us on sales@LCEgroup.co.uk.

All the best
The LCE Team

Classificada 5 em 5 estrelas

I've Only ever used LCE for my gear

I've only ever used LCE for my camera gear. They are an old school, hands on camera shop, full of helpful, knowledgeable staff who are always willing to go the extra mile to satisfy your needs. I've had some great deals from them on new and used gear and i cant recommended them enough

10 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Top tier customer service and experience

Absolutely amazing! The team at the Manchester branch is truly exceptional—professional, knowledgeable, and a pleasure to deal with. Dave and Richard were incredibly patient and took the time to ensure I found exactly what I needed. I walked away with the most amazing camera and couldn’t be happier. It was definitely worth the trip—highly recommended!

3 de janeiro de 2025
Classificada 5 em 5 estrelas

Excellent purchase experience

Bought a second hand lens online which arrived less than 24hrs from ordering and very well-packaged. After testing the lens decided not quite the lens for me so requested a refund. The Manchester staff could not have been more helpful - processed the receipt of the lens and arranged a refund within a couple of hours of receipt. I've bought from LCE previously and similarly they were v helpful. Will certainly use LCE again - customer service and whole buying experience is excellent.

17 de dezembro de 2024

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