I recently purchased a canon g7x mark iii. I joined the waitlist expecting to wait months but the camera arrived within a few days! The customer service from LCE was excellent, especially from Zoe. Th... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Goods received were as advertised and well packed. Nottm shop helpful in delaying despatch so the goods arrived when I was at home not the day before. A positive shopping experience.
On the telephone and in the shop the assistants couldn’t have been more patient and helpful. All my technical questions were answered in full and useful tips were given freely. The delivery of equipme... Ver mais
Excellent service yet again. Camera as described and very fast delivery. Perfect thank you.
Informações sobre a empresa
Escrito pela empresa
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Informações de contacto
7 Pelham Street, NG1 2EH, Nottingham, Nottinghamshire, Reino Unido
- 01159417486
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Superb service.
Excellent service, relevant advice and knowledgeable staff. Catered for my needs and did not try to sell me anything unnecessary. I was also given the opportunity to 'test drive' some cameras in store. Very pleased with my purchase as a result of their support and advice. Thank you.
Very efficient service
Very efficient service. Unfortunately wrong filter size sent with lens purchased. I highlighted this and emphasised frustration as lens and filter purchased for a holiday setting off on within 2 days. Correct filter arrived next day!
Excellent resolution to an easy mistake.
All in all a 5star experience.
Helpful telling me services they…
Helpful telling me services they provided and have a lot of film in stock
Excellent Service and Great Prices!
I recently purchased the Sigma 18-50mm f2.8 DC DN Contemporary lens, and I couldn’t be happier with my experience. The ordering process was smooth and straightforward, and the lens arrived quickly and very well packaged.
The price was really competitive compared to other retailers, and the customer service was outstanding – I had a quick question before ordering, and they replied promptly with helpful advice.
The lens itself is fantastic – compact, sharp, and perfect for both photos and video on my Sony A6400. I’ll definitely be coming back for more camera gear in the future. Highly recommend this company for anyone looking for reliable service and great value!
Traded in a canon lens as part payment…
Traded in a canon lens as part payment towards Nikon binoculars. The process was flawless from arranging pick up of the lens to receiving the binoculars. The communication was great, got the price that was quoted for lens no problem. Big shout out to Aaron who I dealt with throughout the process, what a pleasure to do business with. Would recommend 👍 Lee B
Helpful, polite and diplomatic!
Took camera in to asses for repair. Staff kindly pointed out the 'user error' in that the focus was set on manual and not auto! All done with kind words of understanding and free of charge. Perfect.
Search for the best, select LCE
Searched for a particular camera which was out of stock everywhere, when LCE received stock immediately ordered one which I received within 3 days. Was kept informed as to where the camera was at every movement and it was delivered within the time slot given.
Good service, would use LCE again.
This is the first time that I have…
This is the first time that I have purchased from the London Camera Exchange, buying a used Nikkor lens. The whole experience was faultless and delivery was quick, the lens arriving in central Scotland from Bristol the next day. I am happy with my purchase and the condition was as described. I am particularly happy with the service and help that I received from David in the Bristol shop prior to making my purchase on line. I can most certainly recommend LCE to any fellow photographers without hesitation.
Great company fast service and delivery…
Great company fast service and delivery always use them for my camera gear.items as described or better .
Fantastic Service- Nottingham
Fantastic service from the Nottingham store. Highly knowledgeable and helpful staff, nothing was too much trouble. I can definitely say that they provided the best service I have experienced.
Buying a lens.Received a fair price for my item to be…
Received a fair price for my item to be sold.pleased with the service I had from the store.Good experience all round.
Friendly and efficient customer…
Friendly and efficient customer service.
Good trade in and everything we wanted in stock.
I use the store regularly and advice is good and helpful. I can also pop in and browse which is a great advantage to online.
Trade in my Nikon 500mm PF for Z 180-600
I decided to trade in my Nikon 500mm PF and 1.4x converter for a new Z 180-600mm lens.
I emailed LCE Nottingham and Aaron replied, we quickly worked out a very good trade in price and I visited the store to complete the deal. Aaron checked my trade in items and I went ahead with the purchase.
I few days later returned to enquire about a better lens collar/foot for the 180-600mm
I spoke to another member of staff Aron
and he made enquiries about the Leofoto NFC-01 for me and I was told it could be ordered in.
A couple of weeks later I was informed of its arrival and visited to purchase the item.
I’am extremely pleased with the way the staff dealt with my enquiries and made the whole purchasing experience a pleasure. The new lens is another fine Z product from Nikon and I have no regrets parting with the older lens.
I will definitely return for future purchases.
Bought lens online.
Bought a lens online which was out of stock at most other dealers. Simple ordering process and lens delivered next day as promised.
Great Experience
The staff were very knowledgeable and helpful. They were not pushy but patiently explained the qualities of various binoculars.
An excellent example of good customer service.
Trustworthy
I got my new lens delivered when I was away on holiday and my compliments to the delivery driver, who didn't wann a leave it by the door, but handed it over to my friend. It was properly wrapped and only 3 days between ordering and delivery. I recommend the London Camera Exchange wholeheartedly
100% Service
They handled everything, even my own botch up, professionally, helpfully, and with aplomb. Well done and thank you guys. DpD arrived within the allotted hour with the delivery too. I hope you've seen my review on Trustpilot.
Excellent and knowledgeable service.These guys really go the extra mile to…
These guys really go the extra mile to help you choose what you need. Knowledgable and patient. Good old fashioned service, not just going for the sale.
Dispatch and delivery very fast
Dispatch and delivery very fast. Lens well packaged and in excellent condition.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







