Let's Do This Opiniões 1410

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

-- Previous comment Lots of issues with support and getting help: I've been trying to get help with a ticket transfer for 5 days straight and have not received any response despite sending multi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Moving house can be stressful but remembering to change your address with everything and everyone it's easy to mis out something. I contacted Lets Do This by email. I got a reply quickly asking a fe... Ver mais

Classificada 3 em 5 estrelas

Confusing registration process. I was registering for myself, and then suddenly and unexpectedly I was forced to register for my daughter. I had entered that she had a qualifying time by gps, but I wa... Ver mais

Classificada 5 em 5 estrelas

Booked an event.. but my email confirmation didn’t come through, emailed LDT and they quickly confirmed that my registration and payment was received and resent the confirmation email.. Love this co... Ver mais

Informações sobre a empresa

  1. Serviço de fitness e nutrição

Escrito pela empresa

Let's Do This exists to inspire anyone and everyone to have incredible moments, make unforgettable memories, and feel alive. With 1000s of incredible experiences to choose from, we're here to help you find your next moment whether it is running, cycling, triathlons, swimming, trail or obstacle.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Good experience

Haven’t had issues with the website. I wish there was a few more features with race registration. I had a question about picking up my race packet. My question was answered with what I needed to do. Overall, my experience was fine.

25 de setembro de 2025
Classificada 5 em 5 estrelas

New Forest is a beautiful places. Lots to do and see, but certainly not flat.

Because I thought the New Forest is flat, I signed up for a cycling event. It certainly is not, and I thought also it was cycling in the woodlands kind of atmosphere, rather than the roads.
However, because of all the beautiful nature that surrounds the whole event, it makes it a great experience, the lovely villages and all the animals that are free to roam around freely. That makes it great.
Thank you to all those who organised it and to all the Marshals who were there to guide and keep us safe.

19 de setembro de 2025
Classificada 5 em 5 estrelas

I like that there are organizations…

I like that there are organizations like this that promote physical activity for better development both personally, as well as in society in general, so this helps to have a healthier and more productive country

16 de setembro de 2025
Classificada 5 em 5 estrelas

Great North Run ballot

Needed to withdraw from the ballot for next year’s Great North Run. Emailed and got a very prompt confirmation that I have been withdrawn. Impressed!

11 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Decapitated

Great
Did not get the result I wanted but the response was swift and done in execution style

1 de setembro de 2025
Classificada 2 em 5 estrelas

Website (Ragnar Let's Do This) Not Good

The website (specifically for Ragnar--other LDT sites may be great) is not good. A couple specific aspects:
1) When I wanted to find information or make changes, the options are either difficult to find or not on the website.
2) Navigation is a challenge. Most websites have menus that make it easy to go find what you're looking for, and go back to previous pages. That's not the case with this site. The website also opens new tabs when not necessary--it actually makes navigation substantially worse.

Why 2 stars instead of 1? Human customer service has been great, even though it's not fast (understandable! You have a lot of users).

23 de agosto de 2025
Opinião espontânea
logótipo da Let's Do This

Resposta da Let's Do This

Hi Jonathan,

Thank you for taking the time to share such detailed feedback, we really appreciate it.

We’re glad to hear that you’ve had a positive experience with our customer service team. In fact, when you reached out, I can see that we responded the same day!

The change you wanted to make to your booking couldn’t be done manually, which is why a formal request to our team or the event organizer was needed.

For easier access going forward, when you’re logged into your account, you can view and manage your bookings and team pages directly from your profile. We know navigation can always be improved, and your comments help us identify where to make things clearer and more user-friendly.

Thank you again for sharing your experience — feedback like yours helps us improve both the website and the overall booking journey. Please don't hesitate to reach out to the team directly for any further assistance.

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