Lighting Legends Opiniões 

348
•
TrustScore: 4.5 em 5

4,4

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Classificada 5 em 5 estrelas

Have made a few orders with Lighting Legends. Been very happy with products and service. Sadly my last order was lost by courier BUT Lighting Legends rectified the matter speedily and replaced order.

A empresa respondeu

Classificada 5 em 5 estrelas

Lighting Legends are brilliant!! The customer service is second to none, they are extremely professional, quick and courteous; answering any queries quickly and their lighting products are superb. We... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A reliable company, with excellent products, reasonably priced, super customer service and fast delivery. We have bought their 'Super Festoon, connectable, LED Strings' for a few years now. Easy to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were looking for some electric festoon lights for our newly installed pergola. We ordered 2 sets of the super festoon lights with a remote control. We realised when they were delivered that we need... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de Iluminação

Escrito pela empresa

We are on a mission to inspire people to transform their outdoor spaces and brighten up their gardens with our fantastic range of high quality lighting.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

348 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 38% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(348)

94 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Love the lights

Love the lights, superb quality which is why I ordered more. The garden looks great at night when we turn them on.Many thanks.

6 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Waste of money

Bought two sets of Lighting Legends outdoor lights in May 2024. They looked great and just what we wanted. However, convieniantly for Lighting Legends, I started to notice water leaking into the bulbs just after the 12 month warrenty had expired. I contacted them but their "award winning" customer service were less than helpful, blaming me for not checking the bulbs were tight periodically. It does not tell you to do this in their instructions. I rteplaced the faulty bulbs but after around a week they blew the MCB on that circuit. Close inspection revealled that the seal had failed on one of the connectors. The lights have been reduced to unuseable in 13 months through poor design. Utter waste of money. On their website they get shinning reviews. This is because customers place these reviews after recieving their order and before such problems reveal themselves. You are then unable to change your review.

6 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Company, Great products and Great Service!

I have bought a few items over the years and always been really pleased. In a recent purchase I ordered the wrong size. I contacted the team and what a great Service. Adam was on the case and ensured I got the correct items. The correct goods sent immediately an I received them within 24 hours! plus a free return for my incorrect items. The quality of the Products are always top notch and I will be recommending them to family and friends without doubt. Thanks!

20 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing company with quality support

I searched for some fairy lights and wanted some quality because used solar lights before and they don’t last. Found lighting legends, website looked great, lights looked great so ordered 6 sets as wanted 60m length and they were connectable. Lights arrived quickly and quality excellent. Ordered an extension lead too. I also ordered a dimmer unit which is amazing. I mention this because the dimmer unit worked when I first tested it but then the functionality apart from off/on didn’t work when connected outside. I emailed lighting legends and the support was amazing. They asked me to try different resets and advised of solutions which nothing worked. They didn’t hesitate to send out a new dimmer unit that they had tested first so knew it worked. I received this the next day and all is working perfectly and lights are brilliant. Ciera at lighting legends helped me and was incredible, the support has been the best I have ever experienced, friendly, timely and resolved. Well done this company you have got it spot on for quality goods and excellent support. I will be using you again

16 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer care

Yodel lost my garden lights. I got in touch with lighting legends who were extremely helpful and kept me updated whilst they got in touch with yodel. Who had infact lost my lights. They resent my lights out to me and they look great in my garden. I would definitely recommend them to friends and family.

14 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great product and customer service

I bought some lights through B&Q but was sent a similar but slightly different product. Dealing directly with Lighting Legends to get this rectified was easy. Their customer service was excellent and far superior to what we're used to these days! The correct product quickly arrived and it's just what we wanted. Great quality. I will definitely shop with them again but directly next time.

2 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The customer service I have received…

The customer service I have received from Lighting Legends is first class. They take feedback on their products, (positive and negative), very seriously and look to continually improve on the quality of products supplied. I have recently received some of their improved quality flame torch lights, which are stunning and light up night after night even after a cloudy day. I cannot recommend Lighting Legends highly enough.

3 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Designed for year round use IP65 - NO!

Clearly you have an issue here with your production - specifically the bulb units, which allow ingress of water. Sold as being year-round waterproof IP65 rated. They are not. Returned to Amazon for a refund. Luckily they failed in only 6 months. Will avoid in future.

27 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service. Ive had the Outdoor Elite Festoon Waterproof Heavy Duty lights for almost 3 years now and not a single one has ever gone. Great quality lights. My son has just smashed two with his football so ive just been back on site to buy a set of replacement bulbs. So easy to change. Quick delivery, would highly recommend.

19 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic set of lights

Fantastic set of lights , large bulbs with a lovely glow ,easy to attach to garden fence , quick delivery . Customer services contact due to sizing and query of extra set and they were fantastic, quick responses with all the information I needed , would highly recommend this company and the product

18 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding customer service

I had an outstanding experience with Ciera from the customer service team. From start to finish, she was professional, courteous, and incredibly helpful. She went above and beyond to locate my missing parcel, I felt completely supported throughout the process. It’s rare to come across such genuine dedication and efficiency. Truly a 5-star experience — thank you for setting the gold standard in customer service!

14 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great outdoor lights!

Purchased 2 sets of outdoor lights ... the quality is fantastic, and so much better than the previous sets I've bought of Amazon. The products are also backed up by a great customer service team ... the service I received from Ciera was first rate.

24 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality product

Great quality product.

Easy to use website for initial purchase, which also suggests relevant accessories and allows you to easily update your order (even once the initial payment has been processed).

Items were dispatched within an hour or so and delivered the following day.

So swift was the service, that I actually thought that they’d forgotten the accessories I’d added on - so I emailed customer service. Within 20minutes of receiving my query, I received a very personable and helpful response. It turns out that they are so organised that they’d packed ALL of the items into a single box, for easier delivery.

Excellent product, delivery and customer service.

Highly recommend.

10 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Above and beyond

Well look.

I have messed around with other companies and ordered lighting strings which looked good on the advert.. but were actually awful.. along with the aftermarket bulb replacements which were all half dead when they arrived..
The whole rig eventually failed, and we were about done with garden lights..

Until I can across this company and their lights.

Totally amazing.. lit up the garden instantly.. really high quality and made so well.

From purchase to delivery to setting up.. faultless.. there is a good reason they have amazing reviews!!!

Fantastic all the way ❤️💯

5 de março de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Festoon Lights

Having used Lighting Legends products over the last few years whilst upgrading my garden set up I recently had a fault with one of their festoon light products,
Despite being out of the guarantee period Ciera was extremely helpful and offered detailed advice and discount off replacement products.

28 de fevereiro de 2025
Opinião espontânea

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