Lily Comms - Business Communications and IT Solutions Opiniões 

2113
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Richard was absolutely fab! He came to fit a booster as we were struggling with our connection and got everything sorted straight away. He was really polite, friendly and professional throughout. He a... Ver mais

Classificada 5 em 5 estrelas

I work in sales myself, so I appreciate being sold to professionally. I don't like being misled and lied too, but I do value a team with excellent product knowledge, outstanding customer service a... Ver mais

Classificada 5 em 5 estrelas

Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Spoke to Chris G who was so helpful in solving 2 problems I had on my PC. Could not ask for a better service. Chris was thorough in his explanation of the problems and resolved quickly.

Informações sobre a empresa

  1. Chamadas em conferência
  2. Computação em nuvem
  3. Empresa de telecomunicação
  4. Serviço de armazenamento em nuvem
  5. Serviço de segurança de computadores
  6. Serviço de videoconferência

Escrito pela empresa

Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.

Remove the hassle from your business services!

Escrito pela empresa

At Lily, we provide innovative and cost-effective solutions to SME’s.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2113)

280 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Tech Support

Josh is extremely helpful and polite and always solves the problem!

22 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi Laura,

We're delighted to hear you're pleased with the service provided by Josh.

Thanks for leaving your review,

Lily

Classificada 5 em 5 estrelas

5 Star ***** Service

Patrice was very knowleable and was able to sort the issues I was having connecting my new laptop to the system

21 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi Lynne,

Thank you for taking the time to leave us a 5-star review and your comments regarding Patrice.

Lily

Classificada 5 em 5 estrelas

Richard and Mike were very helpful and…

Richard and Mike were very helpful and informative very efficient at their job. Both were wonderful to have here

21 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi Elizabeth,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Classificada 5 em 5 estrelas

Ashley Hodgson from Lily was great

Ashley Hodgson from Lily was absolutely great and really helped me with my laptop - keeping me updated at every stage of the process!

12 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi Aisha,

We're delighted to hear you're pleased with the service provided by Ashley!

Thanks for leaving your review,
Lily

Classificada 5 em 5 estrelas

Great and efficient service.

Lily have always provided a great and efficient service to my company.

20 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi Lee,

Thank you for your wonderful review!

Please reach out if you need any further assistance, and thanks again for choosing Lily!

Classificada 5 em 5 estrelas

Expert support on a technically complex deployment

We recently worked with Chris Grimes at Lily Comms to deploy Claude Code within a Linux isolated environment across 10 users at DNASTREAM. It wasn't a straightforward implementation — there were real technical challenges along the way — but Chris handled every step with patience, diligence, and a methodical approach that gave us confidence throughout.

The rollout completed successfully and all 10 users are now up and running. Chris communicated clearly at each stage and never cut corners. Exactly the kind of support you want when you're dealing with a technically complex deployment.

Highly recommended!!

14 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi Ben,

Thank you for your wonderful review! We're thrilled you received excellent service from Chris during your installation.

We will make sure to pass along your appreciation to him!

Lily

Classificada 5 em 5 estrelas

Thanks Ash

Thanks Ash - efficient and quick

19 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi Bally,

We're delighted to hear you're pleased with the service provided by Ash!

Thanks for leaving your review,

Lily

Classificada 5 em 5 estrelas

Hamzah

Hamzah
Super Speedy, knew our system and solved the problem quickly

19 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi Becky,

We're delighted to hear you're pleased with the service provided by Hamzah.

Thanks for leaving your review,
Lily

Classificada 5 em 5 estrelas

Fantastic assistance from Ashley

We got in to difficulties having purchased a new phone - I have to say Ashley was fantastic - he calmly talked us though making the necessary changes and adjustments - thank you!!!

18 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi James,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Classificada 5 em 5 estrelas

Saved My Sanity

Ashley Hodgson saved my sanity!
My new iphone managed to delete my business email. Ashley remained calm and when all around was losing the will! He talked me through it and I cannot thank him enough. He saved a new iphone from being thrown out of a window ! He's an absolute star !

18 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi James,

We're delighted to hear you're pleased with the service provided by Ashley.

Thanks for leaving your review,
Lily

Classificada 1 em 5 estrelas

Look elesewhere for IT support

The service received and customer service has been poor, unexpected and inconsistent billing, booked engineers who don't turn up on date and time specified. Would strongly advise to look elsewhere for IT support.

15 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi Sarah,

We're sorry to hear of your experience and we are aware that our Customer Success Team have contacted you in relation to the challenges and to reach a full resolution as quickly as possible.

Kind regards,
Lily

Classificada 5 em 5 estrelas

Richard Cavanagh

I spoke to Richard today to set up our WiFi telephones and couldn’t be more impressed. Richard was very professional and patient. He guided me through every step with ease.

14 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi Stephanie,

We're delighted to hear you're pleased with the service provided by Richard.

Thanks for leaving your review,
Lily

Classificada 5 em 5 estrelas

Excellent Remote Support Service

Andy and Cobi couldnt have been more helpful in the past few weeks supporting me getting back operational with certain aspects that were causing me access issues. Cannot fault them one bit. Excellent remote service that so far cannot be faulted.Thank you guys .

14 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi Debbie,

Thank you for taking the time to leave us a 5-star review and your comments regarding Andy and Cobi.

Lily

Classificada 5 em 5 estrelas

Lost Files

Jacob was so helpful and patient. A lot of my important files had disappeared, he manged to find and retrieve them for me and make some disc space.

14 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Classificada 5 em 5 estrelas

Benny was very helpful and solved my…

Benny was very helpful and solved my problem

14 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi Rob,

Thank you for taking the time to leave us a 5-star review and your comments regarding Benny.

Lily

Classificada 5 em 5 estrelas

Great support

Richard was particularly patient and helpful getting a significant issue for our system resolved over the phone today. Really great support for a busy city centre hotel, thank you

14 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi Tess,

We're delighted to hear you're pleased with the service provided by Richard.

Thanks for leaving your review,
Lily

Classificada 5 em 5 estrelas

Straight to the solution

Straight to the solution. perfect solution

13 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hello Michael,

Thank you for your feedback! We appreciate your positive comments about our team. Your 5-star rating is greatly appreciated.

Thanks again and take care,

Lily

Classificada 5 em 5 estrelas

Excellent service

Richard from LillyComms provided an excellent service while resolving the phone issues we were experiencing. He was professional, knowledgeable, and quick to identify the root cause of the problem. Communication throughout was clear and helpful, and he ensured everything was fully tested and working correctly before finishing the job and checked with the teams on site if there was anything else he could help with before he left. Would Highly recommend Richard!

13 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hi Rebecca,

Thank you for your feedback! We appreciate your positive comments about Richard. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

Classificada 5 em 5 estrelas

Patrice was super helpful

Patrice was super helpful; and was able to install and complete issues with our new 8x8 system we were struggling to download and set up and he went around our office to ensure we were all completed
thank you

12 de maio de 2026
Opinião espontânea
logótipo da Lily Comms - Business Communications and IT Solutions

Resposta da Lily Comms - Business Communications and IT Solutions

Hello Vanessa,

Thank you for taking the time to leave us a 5-star review and your comments regarding Patrice!

Lily

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