Linley & Simpson Opiniões 

4693
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I rented from them for two years during university, continuing my lease on the same house as I loved it so much. The staff were all extremely helpful and prompt, in dealing with both small mainten... Ver mais

Classificada 5 em 5 estrelas

I am very happy with the work completed by Max. He was professional, reliable, and carried out the repairs to a high standard. He explained everything clearly and advised me to wait 24 hours before us... Ver mais

Classificada 5 em 5 estrelas

Great experience. Cal was extremely kind & helpful throughout, going above and beyond to get things done for us and dealt with any issues we had promptly. Would highly recommend, it made selling our h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The response to my complaint about the fire alarm fault was treated with high level of urgency, Andrew responded to my mail with ASAP and connected to the contractor and the contractor came and fixed... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Imobiliária
  2. Empresa gestora de propriedades
  3. Agentes imobiliários
  4. Agência de arrendamento imobiliário

Sobre Linley & Simpson

Escrito pela empresa

Linley & Simpson; Yorkshire at heart.

Bringing local knowledge and strong values together to put people first.

We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.

Our team of over 250 staff, and the family of 21 branches, share the same mission:

Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.

By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.

Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.

We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.

Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.

Linley & Simpson. Professional. Down to Earth. Yorkshire.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(4693)

1300 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fantastic services

Fantastic services! Sophie has been great in handling the case in assocation with my property. Very professional!

14 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A positive experience

Lauren Turnbull has recently assisted us with a changeover of tenants. She was very efficient and helpful throughout and sorted out a minor error very quickly. Thank you Lauren

17 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

I rented from them for two years during university, continuing my lease on the same house as I loved it so much. The staff were all extremely helpful and prompt, in dealing with both small maintenance issues and larger more serious problems. I always felt safe, supported and happy.

Upon leaving my house, Bailey was very helpful during the transition process and ensured I had fully enjoyed my time there.

Thank you very much to Bailey and the whole team - highly recommend!!

16 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I am very happy with the work completed…

I am very happy with the work completed by Max. He was professional, reliable, and carried out the repairs to a high standard. He explained everything clearly and advised me to wait 24 hours before using the tub to allow the sealant/silicone to fully dry, which showed care and attention to detail. The work was completed neatly, and I appreciate his patience and commitment to making sure everything was done properly. I would definitely recommend Max for his excellent service.

16 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service and highly…

Excellent service and highly recommended!
​I would like to highlight the excellent customer service I received from Linley and Simpson.
​A special thanks to Kieran, the Assistant Manager, who made a real difference throughout the process.
​Clear explanations: He took the time to explain everything clearly and thoroughly, which gave me great peace of mind.
​Proactive approach: Whenever a question or issue came up, he was always quick to help and actively looked for solutions.
​I 100% recommend them to anyone looking for a reliable and professional service. Thank you, Kieran, and the team for all your help!

16 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very helpful and professional

Tom from the Headingley office was very helpful, friendly and professional from start to finish. As a first time buyer, the process has been made a lot easier as a result - thank you!

15 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service from Linley & Simpson ... again!

I recently required some remedial painting to my rental property; explained my requirements and from start to finish everything was managed super-efficiently by Mairi Neale at the Beverley office. The decorating was completed to a high standard at a competitive quote & Mairi managed the timescales of the work as well as liaising with the Tenants' throughout. Excellent service again from L&S. Thank you!

15 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service and experience from…

Fantastic service and experience from the first introduction to the MA and advice from Michael through the day to day work with Paige and Kieran and then with Inez through the legal process.

The whole team communicated extremely well and made sure everything went through satisfactorily.

I recommend Michael and his entire Headingley team very highly!!!

15 de julho de 2026
Opinião espontânea
logótipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for your fantastic review.

We're delighted to hear that you had such a positive experience from start to finish. It's wonderful to know that Michael's advice, together with the support from Paige, Kieran and Inez, helped make the entire process smooth and well communicated.

We'll be sure to pass your kind feedback on to Michael and the rest of our Headingley team—they'll be delighted to hear your comments. Thank you for your recommendation, and we wish you all the best for the future.

Classificada 5 em 5 estrelas

Top notch

Very professional nothing too much trouble and handled swiftly.

14 de julho de 2026
Opinião espontânea
logótipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for your kind review.

We're delighted to hear that you found our team professional and that nothing was too much trouble. It's great to know that everything was handled swiftly and efficiently.

We really appreciate you taking the time to share your feedback. Thank you for choosing Linley & Simpso

Classificada 5 em 5 estrelas

Oven Replacement

Had an issue with the oven at my rented property, The oven just stopped heating up properly.
Contacted Linley&Simpson and got a call from the contractor the same day. I was thoroughly informed about the stages of resolving the issue.
As a result - got brand new oven in less than 3-4 days thanks to Keyleigh Hardy!

14 de julho de 2026
Opinião espontânea
logótipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for your wonderful review.

We're delighted to hear that your oven issue was dealt with so quickly and that you were kept well informed throughout the process. It's great to know that everything was resolved promptly with the installation of a new oven.

We'll be sure to pass your kind feedback on to Keyleigh Hardy—she'll be delighted to hear your comments. Thank you for taking the time to share your experience, and we're always here if you need us in the future.

Classificada 5 em 5 estrelas

Prompt and efficient service.

10 de julho de 2026
Opinião espontânea
logótipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for your kind review.

We're delighted to hear that you found our service prompt and efficient. Providing a high standard of service is always our aim, so it's wonderful to know you had a positive experience.

Thank you for taking the time to share your feedback. We really appreciate your support.

Classificada 5 em 5 estrelas

My problem was dealt with swiftly by…

My problem was dealt with swiftly by Natasha Riddle. Thank you.

10 de julho de 2026
Opinião espontânea
logótipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for taking the time to leave this review, I am really glad to hear that you are satisfied with how this was resolved. It was a pleasure to get this resolved as quick as possible!

Classificada 1 em 5 estrelas

Proceed with caution when dealing with…

Proceed with caution when dealing with this company.

My daughter, a student tenant, has been waiting more than 10 working days for her exit inspection report and deposit return. Despite repeated follow-ups, we have received little clarity on when this will be resolved and have instead been given conflicting information and delays.

As a result, I have had to escalate the matter to the Tenancy Deposit Scheme (TDS) for assistance.

I was particularly disappointed by an interaction with a member of staff, Bailey, who appeared dismissive when I pointed out that the 10-working-day timeframe had already passed. This did not inspire confidence that the matter was being taken seriously.

At the time of writing, we have still not received the inspection report or the deposit return. While I appreciate that some cases may take time to resolve, better communication and a more proactive approach would have gone a long way towards improving our experience.

14 de julho de 2026
Opinião espontânea
logótipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for taking the time to share your feedback. We're sorry to hear that you were dissatisfied with the timescales and communication surrounding the end of your daughter's tenancy. We appreciate how important the prompt return of a tenancy deposit is and understand your concerns. We can confirm that your daughter's deposit has now been returned in full. While we appreciate this took longer than you had expected, the deposit was returned 14 days after the tenancy ended. We also regret that you feel our communication did not meet your expectations and will take your comments on board as we continue to review our service. Thank you again for your feedback, and we wish your daughter all the best for the future.

Classificada 1 em 5 estrelas

The service provided at the Holmfirth…

The service provided at the Holmfirth branch has been disgraceful and unhelpful. Certainly would not use again for rental properties.
The response below does not acknowledge the fact that the estate agents made the error in the documentation

1 de janeiro de 2026
Opinião espontânea
logótipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for taking the time to leave your review. We're sorry to read that you were disappointed with your experience and that our service did not meet your expectations.

We always aim to provide helpful and professional support to our landlords, so we're disappointed to hear that you feel we fell short on this occasion.

We understand that your concerns relate to documentation issued during the tenancy, and we're sorry that our explanation of the position did not meet your expectations. While we are unable to discuss the details of individual cases in a public forum, we appreciate your feedback and will ensure your comments are shared with the relevant management team.

We wish you all the best for the future.

Classificada 1 em 5 estrelas

I have never experienced such poor…

I have never experienced such poor customer service. Dealing with this letting agent has been a constant battle. The only thing they have been consistent with is their incompetence.

We moved out in mid-June and had to chase for our checkout report. Once it was finally sent, we responded promptly, only to be met with complete radio silence by Umara. The matter is now with the Tenancy Deposit Scheme (TDS).

After speaking to friends and reading other reviews, this seems to be a recurring pattern with L&S—particularly claiming a property requires a "deep clean" if tenants haven't used their recommended cleaning company.

We're now being told our apartment requires both a deep clean and a professional carpet clean, yet we've been informed by our former neighbours that renovation works are currently taking place in the property. It raises serious questions about the legitimacy of these proposed deductions (note no actual cost of anything has been provided).

Interestingly, my previous review of this company was removed.

13 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Great experience. Cal was extremely kind & helpful throughout, going above and beyond to get things done for us and dealt with any issues we had promptly. Would highly recommend, it made selling our house so much less stressful!

10 de julho de 2026
Opinião espontânea
logótipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you, Emily, for your very kind review, it is very much appreciated. 
All the best - Cal

Classificada 5 em 5 estrelas

I'm happy with the resolution of our kitchen light repair

I'm happy with the resolution of our kitchen light problems. The constructor is very professional. Service from Linley & Simpson is satisfying. Thanks!

9 de julho de 2026
Opinião espontânea
logótipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for your kind review.

We're delighted to hear that you're happy with the resolution of your kitchen light issue and that you found the contractor to be professional. It's also great to know that you've been satisfied with the service you received from Linley & Simpson.

Thank you for taking the time to share your feedback. We're always here if you need us in the future.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais