Lola&Lykke® Opiniões 

76
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Highly recommend this product because it’s super easy to use and very handy. I can do multitasking while doing my skincare, home chores or even while breastfeeding my baby without needing to ho... Ver mais

Classificada 5 em 5 estrelas

I got the electrical breastpump during the Underbarabarn fair in Älvsjö Stockholm. The founder of Lola&Lykke was there and told me all about the pump and other amazing postpartum-items! I have now... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Asiantuntevaa ja ystävällistä palvelua. Olin ostanut Hobby Hallista Lola&Lykke pumpun, jonka kanssa tuli ongelmia. Hobby Hall ei koskaan vastannut yhteydenottopyyntöön ja sainkin Lola&Lykkeltä kuulla,... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Have used a Lola and Lykke belly band before and the product was great but I ordered from a third party website. For this pregnancy I decided to go direct to them and ordered my band on the 16th June... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de maternidade

Escrito pela empresa

Lola&Lykke is an award-winning Finnish maternity brand designing innovative, science-backed products for pregnancy and maternity. Designed by mums for mums, and backed by a team of maternal healthcare experts, Lola&Lykke offers you education, holistic support and factual advice from pregnancy through to breastfeeding and postpartum. Our digital platform provides access to a community that is there to listen, share information and offer valuable advice, no matter where you are on your motherhood journey.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

76 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(76)

12 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Fabulous customer service

Fabulous customer service, prompt replies and sorted the issue of a missing part immediately. Saara is so lovely and I can't fault their service. Would definitely recommend.

28 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

great product, excellent customer service

Overall great product and Excellent customer service.
Bought the smart pump before my daughter was born, not really knowing how much we would use it. Turned out to be a godsend and saved our BF journey!

Easy to use, easy to clean and store. Also Fits with philips avent bottles, and lola&lykke adaptor to pump straight into freezer bags.

Unfortunately after nearly a year, the pump stopped working, i think a motor issue (?) But Lola&Lykke provided amazing customer service and after sending a couple of emails and a video of the faulty pump, they sent a new set out to me which arrived in less than a week. Thank you so much for great customer service, will definitely recommend.

A couple of improvements would be the storage bags are hard to open out at the bottom. It would be good to have a simple screw lid for the bottle, rather than having to use the teat & lid (extra faff for cleaning etc when the milk is going to be stored or given in a different bottle). Great that it now comes with a storage bag.

21 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

cannot return

not able to return thermos mug which i received it dirty from the box (used?). also wasn't really good quality. price ~30€

20 de março de 2023
Opinião espontânea
logótipo da Lola&Lykke®

Resposta da Lola&Lykke®

Hi Imam! I´m so sorry you are disappointed with your shopping experience with Lola&Lykke. We do have a very flexible returns policy and will absolutely refund any faulty or dirty items. Our customer service was in touch with you regarding your return request earlier this week. The reason we ask for a photo of a faulty product is so that it does not need to be returned to us. If you have received a faulty product, we simply just refund it to you after verifying the fault digitally, making sure we minimize our environmental impact as we would dispose of the product after return anyway. Pls respond to the customer service email and we will process the refund for you.

Classificada 5 em 5 estrelas

Paras pumppu mitä olen omistanut!

Rintapumppu on ihan huikea ja ihanan edistyksellistä, että pakastuspussin saa yhdistettyä pumppuun, jolloin se on vieläkin hygienisempää. Paras pumppu mitä olen koskaan aiemmin kokeillut ja mulla on ollu ainaki 4 erin valmistajan pumppuja ennen tätä.

9 de janeiro de 2023
Classificada 5 em 5 estrelas

I absolutely love my pregnancy support belt!

I absolutely love my pregnancy support belt! It helps me with my lower back pain and I feel so much lighter when I use it. It gives a little bit pressure on the bladder, but it’s so worth it to walk around without the pain! Great service, kind, professional and quick 🙏🏽

14 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Best Pump!

The pump is amazing and customer service were helpful with delivery times. It is so easy to put together and take apart!

1 de novembro de 2022
Classificada 3 em 5 estrelas

Pluses and minuses

Pluses
- looks good
- comfortable to wash and sterilise (big plus for it)
- it’s not heavy
- battery lasts quite a long time

Minuses
- It’s not pumping milk till the end even on higher level 9
- working well only if boobs are full of milk but nipples getting violet colour after 6 min of pumping
- one part from inside quite often stacks under machine.
- now I think I would try some other pumping machine. Maybe a bit regret that I bought it
- I didn’t use it a lot and already feels like something is broken there

7 de novembro de 2022
Opinião espontânea
logótipo da Lola&Lykke®

Resposta da Lola&Lykke®

Hi! It seems there may be a fault in the pump or your breast shield may be the wrong size. We´d be happy to investigate for you and offer a replacement if needed. Pls get in touch with our customer support at info@lolalykke.com and we will be more than happy to assist.

Classificada 5 em 5 estrelas

Great product

Great product, beautifully packaged, easy to assemble and quick and effective pump. I would recommend a pumping bra but easy to hold if you don’t have one x

2 de novembro de 2022
Classificada 5 em 5 estrelas

So happy with this pump

So happy with this pump, my left boob was not up to speed with my right one so I needed a pump that had some extra force to get my boob back on track! I was o so happy to get my left boob functioning again! I strongly recommend this pump to all mama’s out there!

20 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

This is probably the best thing that I…

This is probably the best thing that I bought in my pumping journey. I got it right before my return to work and it has made my life a million times better and I think every nursing mother should be gifted one of these. It's small, easy to transport and saves your hands from using a manual pump. I seriously love this thing. I can't say enough good things about it.

I do wish that the cooler bag was a little bit bigger. And I wish that the bottles came with non-nipple tops to close them. But those are my only critiques.

15 de outubro de 2022
Classificada 5 em 5 estrelas

I love this pump

I love this pump! When I was in hospital with my premature baby I used a hospital grade pump for quite some time. I was worried I wouldn't find another pump that I liked as much. I'm so happy I purchased the Lola & Lykke pump, it is powerful, compact and I love the portability/wireless aspect of it. It's also very easy to clean and the stand is an added bonus.

5 de setembro de 2022
Classificada 5 em 5 estrelas

Highly useful product, quality customer service

I am truly amazed by the quality of the product and the customer service as well. I bought a support band for my first pregnancy two years ago, was wearing it all the time because it gave such a great relief. During my second pregnancy, the material started to wear out, I contacted the customer service for tips to fix it. They offered a free replacement instead.

23 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

The customer service from this company…

The customer service from this company has been amazing, I ordered the wrong core restore band size and they were so quick and efficient to send me the correct size and hassle free return collection of the wrong one.
I look forward to using it after my c section & the great service has made me want to purchase the breast pump too now.
Saara from customer service was great!
Thank you

1 de julho de 2022
logótipo da Lola&Lykke®

Resposta da Lola&Lykke®

Dear Yeganeh! I´m really happy to hear your positive feedback. We pride ourselves on being able to help mums as much as possible. Best wishes for the arrival of your baby!

Classificada 1 em 5 estrelas

Shocking customer service, false advertising

If you want a portable pump that can be used with a hands free pumping bra, avoid the Lola & Lykke digital pump! They advertise it as lightweight when it's actually heavier than standard pumps (like the Lansinoh double electric pump for instance). The silicone breast shields just drag down and you would have to hold the pump in place, which for me removed all its value, so I will be sticking to my double electric lansinoh pump - at least I can have my hands free even if I have to be plugged into a socket.

What's worse, the returns policy is ridiculous. For a new anxious mother, you should be able to return an unused product even if the seals of the boxes are open. The company are refusing to let me return not only the one pump I assembled to test the weight with my bra, but also the second pump and spare parts because they've been unboxed but not used.

Shocking customer service for an expensive product, from a company that claims to advocate for mothers and their mental health - they've certainly been detrimental to my mental, emotional and financial wellbeing.

2 de junho de 2022
Opinião espontânea

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