LoneStar Tracking Opiniões 623

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The guys at Lonestar tracking are always super helpful when I have any questions. After being stolen, we were able to track one of our small assets and recover it.

Classificada 5 em 5 estrelas

The customer service stood above the rest. Friendly helpful service especially from Christine. She answered all my questions, helped navigate my products and never rushed me. This alone makes me want... Ver mais

Classificada 5 em 5 estrelas

Lonestar tracking is great and especially Zach. I ordered a fourth tracker and he set it up with my special specifications. Including geofence with alerts when cows leave boundaries, when cows ar... Ver mais

Classificada 3 em 5 estrelas

Overall, the app works well. At some update point it lost the ability to give location details on the map. Business names no longer come up. I called support and they put in a bug report, but it... Ver mais

Informações sobre a empresa

  1. Fornecedor de GPS
  2. Fabricante de dispositivos electrónicos
  3. Serviço de telemática

Escrito pela empresa

LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently. Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent. At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity. Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

623 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Amazing device and service.

I received my tracking device from LoneStar about a year ago. My vehicle was recently stolen and I called them. Christie put my device into what she called "recovery mode". My vehicle was found within the hour. Great service and I am so happy that I got it.

4 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Customer Service

The customer service stood above the rest. Friendly helpful service especially from Christine. She answered all my questions, helped navigate my products and never rushed me. This alone makes me want to continue to give them my business!

16 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very poor quality devices

Very poor quality devices. I had to replace the device twice, and both units failed to report properly, sometimes stopping location updates for several days. Initially, I was told that I had purchased the US version instead of the Global version, even though the website does not clearly mention a Global version or provide such an option. Instead of replacing the device, I had to purchase a new one, and the first device ended up in the bin at my own cost.

The second device also arrived with reporting issues, and the batteries were already at 80% on arrival — which is quite disappointing. It again had problems reporting. I replaced the batteries, got them to 99%, and even waited two minutes under a clear sky before installing them, as advised. However, the same problem remained: the device would not report its location, even after driving for more than an hour, and it kept showing my old location.

Additionally, whenever you need to update the device’s reporting interval, you have to contact customer service each time. This is very inconvenient. Other trackers, such as Tracki, allow you to change reporting intervals directly from the mobile app whenever you want.

Customer service is also disappointing. The easiest response they offer is “send the device back and we will send a replacement”, without considering the shipping costs the customer has to bear.

I would not recommend buying this device, especially if you are located outside the USA.

5 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Can't lose

I like there tracking cuz when I go out and ride snowmobile the wife can keep track of me for safety and if anything happens she can go on app and report it
And if it gets stolen I can find it

19 de fevereiro de 2026
Classificada 5 em 5 estrelas

Lonestar tracking is great and…

Lonestar tracking is great and especially Zach. I ordered a fourth tracker and he set it up with my special specifications. Including geofence with alerts when cows leave boundaries, when cows are not moving, temperature, and battery alerts. I could not run cattle on my 240 acre not great fence ranch without Lonestar tracking.

Sincerely,
Bar JP Ranch
Mokelumne Hill, CA

22 de janeiro de 2026
Classificada 5 em 5 estrelas

Top notch trackers

Affordable trackers, great GPS tracking. Everything works great so far and I have had zero issues. Would definitely recommend these trackers for anyone's fleet of trailers or equipment rentals!

6 de dezembro de 2025
logótipo da LoneStar Tracking

Resposta da LoneStar Tracking

Thank you very much for the review, we are here if you ever need support.
Thank you!

Classificada 5 em 5 estrelas

The product works as intended and gives…

The product works as intended and gives immediate updates and notification when protected asset is on the move. Simple product strong protection

7 de dezembro de 2025
logótipo da LoneStar Tracking

Resposta da LoneStar Tracking

Thank you for the kind review. Please let us know if we can every assist with you trackers, and we would be happy to help.

Take care

Classificada 3 em 5 estrelas

This new version you sent when previous…

This new version you sent when previous version died me does not show me the current fuel level.

15 de dezembro de 2025
logótipo da LoneStar Tracking

Resposta da LoneStar Tracking

Hi Jeffrey,
If you need fuel data, just let our support team know and we can get your tracker upgraded at no charge. Many times, this is just a configuration change to your hardware.

Either way, I have notified our support team and they will be looking out for your email or phone call and can get this resolved for you.

Take care

Classificada 5 em 5 estrelas

Easy to use and you get the right answer quickly!

The online chat is easy to use and the tech, Christie, is knowledgeable and personable. If she couldn't answer the specific question, she brought someone into the chat that could. I'll feel comfortable using this service again if I have more questions.

2 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Christie Kyle is a rockstar for…

Christie Kyle is a rockstar for LoneStar Tracking. Her customer service is what you want to be the face of your company. Every question I had she was quick to answer. She didn't have to reach out to anyone else she was able to handle my problem without problem and seemed happy to do it. 5-stars!

9 de junho de 2025
Opinião espontânea

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